Cool home decor store to check out in Kelowna (if you haven't already enjoyed their lake and…read morewineries first). Things you can find in this spacious (gifts?) store varies: area rugs, poufs, ceiling light fixtures, wall decor, soap dishes, pillows, long match sticks, candle holders, chocolates, cards for different occasions, children's toys, jewelry, jewelry holders, etc. The list goes on... I think most of their merchandise isn't made locally (I've seen "Indaba" brand in Vancouver shops and online stores) so while most of their goods aren't unique, I still suggest looking at this store while you're in downtown Kelowna. You might also find some things that are locally made in the area. Friends and I were greeted by a smiling staff member.

From the owner: Alchemy is a lifestyle store featuring a curated mix of unique home decor, art, jewelry, scents,…read moregourmet Sandrine chocolate, and much more.

I have worked in two different businesses that have provided products to this company. I am…read moreimpressed as to how diligent they are to meet a client's expectations. They are also wonderful to work with. I would absolutely recommend them to anyone wanting to design a quality space.

The staff at Lavish have gone above and beyond helping my husband and I with furnishing details for…read moreour new home. Service includes great design advice, quality furnishings at a terrific price point and even next day delivery to our home. Can't say enough good things about the design team at Lavish.

I walked into this store looking for some dining room chairs. The young lady at the computer didn't…read moregreet me and when I said 'hi', she looked so surprised at me. I walked around and she didn't look up from the computer once. Merchandise is overpriced. You can find most of the same items at Homesense, where I ended up buying my chairs. Would never walk in there again. Perhaps I wasn't dressed up enough as I only had on my jeans and bomber jacket. Don't waste your time.

I just moved to Kelowna and have stopped in here twice to buy some stuff that I need for my house…read more Both times have been fairly unpleasant / frustrating experiences. The first time I went it was unpleasent as I felt very unwelcome. I had a few questions and the gentleman with black hair behind the counter didn't seem to feel like I was important enough for him to look up from his computer to help me. I asked about other kitchen stuff I needed and told me to look upstairs and pointed in the wrong direction to the stairs leaving me confused for a few minutes wondering around the back of the store before I had to ask him again where to go. Later in my shopping experience the same gentleman yelled at my kids for playing with a demo milk foaming product (one of the cheapest products this store carrries.) I can understand addressing an incident like this. Part of his job is to protect the products in the store. However, I don't think there is ever a reason for a stranger to raise their voice to another strangers children ages 4 and 7. It is traumatic for the kids and shows complete disrespect for the parent right there (I was never talked to directly) I ended up buying well over 300 dollars worth of stuff and I walked out feeling like I wished I had given my dollars to someone else. The second time I was in was super frustrating. I should say this time the staff was lovely. I was helped by shorter young woman with glasses and her collegue. Both were very eager to help and assisted me as best they could. The frustrating part was the selection offered. I was looking for a chef's knife in the 100 dollars range. It was explained to me that most of their knives were a little more expensive as they mainly only carry two brands - Shun and Wusthof. We quickly discovered together that they also carry Kai Knives. What bothered me was that I know both Shun and Wusthof have very nice knives in my price range. I know I can go somewhere else to find what I needed. However, I live very close, and Lakehouse does advertise themselves as a home and kitchen store. I don't feel like I should have to go out of my way to find a knife in my price range. knives are by far the most important tool in the kitchen. It is insane to me that Lakehouse has like five brands of milk foamers but only two brands of knives displayed in a small out the way part of the store. It also feels a little discriminatory that they only carry decent knives in the 200 dollar range when their distrubuters offer them at all price points. It is also is a little bit of gut punch knowing that I can get their budget brand Kai for half the price on Amazon. Overall, I know I am not their target audience. So maybe I should be less critical. It might be a good idea to put a sign on the door to make it a little clear who this store serves. Maybe something like " Rich, white, stay at home wives only." It might prevent some confusion in the future.

I got great service once I asked for help. They have premium products (which I tend to like) which…read moreare not available elsewhere in town. Prices are premium too, but that's expected.

Treehouse does not deal with customers fairly or transparently. I ordered 2 custom swivel chairs…read morefrom Treehouse. Several months into the order, they phoned and cancelled saying Covid/import duties were affecting their supplies. Fine i understand that. Much to my surprise, the same chairs are on their showroom floor for double the price. We had a contract for purchase, i honestly gave you a deposit - you should have lived up to that contract.

From the owner: Our home furnishing store offers a wide variety of unique accessories, high quality dining, living…read moreroom & bedroom suites and much more. Stop in today to browse our excellent selection! Special order options are available.

bought a sofa for our family room mid-April it was delivered to our Kelowna home. Eight months…read morelater after not too happy with our purchase, we went into the store and spoke to the manager to express that the sofa cushions had lost any firmness and were needing to be replaced. we can literally feel the springs bellow the foam cushions. The sofa gets used on average two hours a day and its just the two of using it and we're not heavy individuals. The store manager said that we had to contact customer service .We sent an email and received a response two days later saying that it's a wear and tear issue and they couldn't do anything for us. it's not even a year old yet. Are you kidding me? Store staff in Kelowna is nice enough but I'd steer clear of ever purchasing again from them. Premium price for unsatisfactory quality.

Love UB. Everyone in the Kelowna store is uber helpful and…read morefriendly. PS - my first couch purchase was in 2004 and I still own it and it has stood the test of time unbelievably well. Their chachkas are much better quality than the product at home sense. Love love love and yes will shop there again and again and again