I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

For starters, I've been a patient of the practice for at least 20 years. I've probably been to 95%…read moreof the total providers in the practice. While a lot has changed over the last 20 years, I can honestly say that I can't think of another group that provides the total care model as does BMG - Family Physicians. I've never had difficulty with getting an appointment with a provider in the group. The locations are now more convenient than ever. The skinny - the front desk staff (regardless of location) has always been polite and efficient (shout out to Vernita at Bartlett). The medical triage team has always been calming and easy to talk to. In my experience, the providers are focused on truly listening to you and not just hearing you. Over the years, I've had some excellent providers and the current is no exception. Shout out to former providers: Barry Avant, Claire Ellender! Though they have each moved on, they left a legacy of excellent patient care. The current goat is Jason Stewart - it's like talking to an old friend. The entire team is amazing - Dr. Wong to Dr. J. Smith and Drs. Charles and Melanie Woodall - you can't go wrong with finding a provider to suit your needs.

If I could put no stars as a rating, I absolutely would. This is probably the worst care facility…read morethat I've ever been a part of. My mychart messages were left unanswered for three weeks. And it took for me to go all the way up to the facility to question why my messages weren't being answered for them to simply say " sorry your doctor is only at this facility once a month". Why even assign a nurse practitioner as a PCP if she's not at the facility more than once a month? I was writing the facility to complain about chest pain that had been going on for a couple of months. I wanted to know what the next steps were in my treatment plan and nobody answered. They don't have a direct phone number to the facility and they encourage everybody to contact their physicians through mychart. They are also extremely unorganized at the front desk. ZERO OUT OF TEN! They don't care about their patients. Find somewhere else.

Fantastic physician, caring staff, great experience! Will recommend to my family & friends.read more

Holy cow where do I begin? Since moving to Memphis in 2019, I have literally been at death's door 3…read moretimes between 2020-2021. Dr Laraya and staff, in conjuction with EMS have been HUGELY responsible for the fact I am still alive, and actually healthier than I was before! I LOVE having him as my doctor! He is definitely the BEST I've EVER had!! I talked him up so much, my mother-in-law didn't want anyone else when she relocated from California!

Dr Ungab truly disappointed me. I made the appointment for months prior and anticipated a complete…read moreannual physical. After waiting an hour and a half he came in and talked about Covid and all the vaccines I should consider. He listened to my heart and was done. Didn't check my ears or throat or anything I would think an annual physical would include. Very dismissive. I'm so very unimpressed and will never go see him again. #wasteoftimeandmoney

I have been going to Dr Ward many years. He is top notch for sure! I consider him the best…read moreinternal medicine doctor I have ever had. He takes time with you and gives you quality care. I have recommended him to my friends and they started using him also and were also pleased with his care. He is very experienced in treatment of so many areas. His nurses and staff also are top notch. He is a knowledgeable, kind & caring doctor for sure!

Dr ward is an awesome Doctor!! He listens and is not in a hurry like most doctors. He spends the…read moretime with his patients and addresses all concerns before he leaves the room !!! Top notch!! Highly recommended!!

Dr. Wickman is the best! He doesn't overbook, so wait times are seldom more than 10-15 minutes. He…read moretakes the time to listen and discuss your health. He treats people like they've got brains, explaining things with lay language but without talking down to the patient. He is always friendly and upbeat, with a terrific bedside manner. He's got all the best qualities of an old-fashioned country doctor --accessible, personable, genuinely interested in his patients' needs and well being -- but his medical and scientific knowledge is top notch. It's like the medical savvy of Greg House, MD, coupled with the charm of Andy Griffith. Highly recommended!

From the owner: We are a family friendly medical clinic that see's patients of all ages for acute and chronic…read moremedical problems. We don't anybody away. We accept walk-ins and same day appointments. We treat our patients like we would want ourselves and our family treated.

The entire office is friendly, attentive and dependable. I love the care I receive each visit. I…read morenever feel rushed. I always get answers. I truly know I am in the BEST hands each visit.

Dr Suneela is a great doctor and I recommend her. She's very helpful and knowledgeable and also her…read morestaff does a great job. I'm always very satisfied.

I have been a patient of Dr. Melissa Robbins for a few years and cannot say enough good things…read moreabout her. Dr. Robbins is a professional and yet still warm and sensitive to her patients, which is a very hard thing to do. I am an RN with over 40 years of experience, mainly in a hospital setting and I have seen many Physicians, yet I have to say Dr. Robbins is one of the best, with a knowledge base and understanding bedside manner, that every patient deserves. I feel very lucky that I have Dr. Robbins as my Physician, and I would encourage anyone to seek her out for their own care. Anyway, go see Dr. Robbins for Great Care and Treatment and you'll see what I mean. You will be glad you did. Sincerely, Billy Green RN

my mother in law was just seen by Dr. Robins who said my mother in laws pneumonia was all clear…read more Needless to say we are in the hospital and my mother in laws pneumonia has turned septic. This Dr needs to be evaluated by the state.

I never liked going to the doctor and stayed away from them as much as possible....until I met Dr…read more Terri Hyatt! She, and her staff, are AWESOME! She is very easy to talk to and explains everything from test results to action plans. I know she has my back! Now, I don't mind a doctor visit!

I went to see this doctor when I first moved here -- I was on the hunt for a general practitioner…read more She's nice enough -- pretty thorough and to-the-point, and in a good location for those in the country -- inside hospital on Kate Bond Road. However, I stopped going to her due to having to wait so long. We're talking an hour-long wait.