I'm writing this review on behalf of my friend because I am genuinely upset by the experience she had at this facility and how she and her fiancé left feeling afterward. She had been a patient at Women's Care in Mesa for years, but after this visit, she has decided she will never return. This was her very first appointment after finding out she was pregnant. As first-time parents, she and her fiancé were excited to begin this new chapter and expected a warm, supportive experience. Unfortunately, that was not what they received. After providing a urine sample, Nurse Practitioner Jacqueline came into the room and never once acknowledged the pregnancy. There was no congratulations, no discussion about the exciting news, and no effort to make the appointment feel welcoming or supportive. For many people, a first prenatal appointment is a special milestone, and my friend left feeling that her excitement had been completely dismissed. What was even more concerning was the lack of basic questions typically asked during an initial pregnancy visit. She was not asked about medications she was taking or other routine health information that would normally be part of establishing prenatal care. By the end of the appointment, both she and her fiancé felt uncomfortable, unwanted, and overlooked. What should have been a joyful and memorable experience as they prepared for the arrival of their first child instead became a disappointing and upsetting one. After being a loyal patient for years, she never expected to be treated this way. Sadly, this experience has caused her to lose confidence in the practice, and she will be seeking care elsewhere for the remainder of her pregnancy. read more

I had an appointment with doctor Kaylee Powers, and I seriously have never felt better taken care of by another women's health doctor ever in my life. The front office staff was friendly and helpful as well. I will 100% be making another appointment when needed. I got the same procedure done by another doctor in Chicago and it scarred me so bad that I haven't been back for 5 years. I finally worked up the courage to make another appointment but this time with Women's care in mesa and I finally feel comfortable going again and taking care of my health. Insurance was easy paying process the whole nine yards. I will recommend this place to anyone looking for a better women's care office! read more

I went there back in 2023. Dr. Bickley was awesome and called me after hours when I went into the ER even though I hadn't been seen in the office yet. I recently called them again even though I live in Tucson because I needed to be seen and I couldn't be seen in Tucson until November. Due to my past, Dr. Layton's nurse called me and gave me some pointers even before being seen. Dr. Layton himself called me to get some additional information from me to make sure I was receiving the best care. Overall, all staff I've encountered here have been phenomenal! I wish I still lived in Mesa and could keep them as providers! read more

Three strikes your out. I have been going to this office for 13 years. Dr.Beck delivered my kid. I loved Dr.Beck. He was awesome. He retired in December. (sad face) I figured I just needed an IUD swapped out, no big deal, anyone can do that, it's bread and butter procedure....right? Apparently not. The incompetance at this office is extrodinary. The first appointment I went expecting to get the IUD. They said nope this is just a consult. A consult for what? Do you have a vagina? It's a replacement!! Whatever, I know that insurance requires a bunch of hoop jumping. I wish that had been communicated before the appointment. That made me grumpy, but I know it's not usually the persons fault that delivers the news. I also asked about hormone replacement therapy and how I was just feeling off... she glossed over my concerns and I pretty much felt like she wrote me off. Okay, maybe this is all just a miscommunication? Maye we got off on the wrong foot? I'll give them another shot. Second visit, I went in to to get the IUD. I told them I DID NOT want my strings cut. Dr.Beck just swirled them around my cervix last time and it worked like magic. I requested they do the same thing. The PA had never heard of that before and proceeded to make me feel like I was an idiot for suggesting something so ridiculous as uncut strings. I said "That's what I remembered, but i guess we will see when you get in there." PA puts on gloves and proceeds to GRAB THE BOTTOM OF THE STOOL to scoot forward. GROSS!! (If i get and STI I'll know where I picked it up at.) How many times has she grabbed the bottom of the stool to scoot forward?? How many people juices are on the bottom of that stool?? I was in absolute shock trying to process, and I was trying really hard to be extra nice... so I didn't say anything. (That one is on me. I learned ALWAYS speak up. Maybe I should have asked them to wait while I processed?) Then my favorite part happened, she put the speculum in and proceed to carry on and on about how the speculum wouldn't stay, "Look medical assistant, do you see this?!?!?" and then proceeds to let it slide out. GOT IT!! I have cavernous lady parts that birthed some really awesome kids. JUST GET A BIGGER SPECULUM!!!!! Stop makind such a big deal about my grand canyon. She proceed to have the Medical Assitant hold the speculum inside me. PA pulls out the IUD and guess what??? The strings are completly intact. They were never cut. She proceed to go on and on about how she has never seen strings this long. Then she tells me she doesn't know how to do that and cuts my strings so short. Exactly what I didnt want. I would have waited for you to talk to a collegue and figure that part out.... GRRR. Third visit to check my strings. (Here is where the office as a whole got an extra star. I had left a comment about my previous visits and the office reached out to me and moved me to another provider. Thank you for that.) The new provider couldn't find my strings. She could not see them or feel them and told me I needed to get an ultrasound to confirm placement. My insurace doesn't cover that. So they wanted to charge me something like $200 buck for an ultrasound, to confirm placement of the the IUD... because there were no strings... the strings that I asked them not to cut... Can you see where my frustartions are starting to arise? (Dr.Beck did those for free. Man I miss him. He was just a really good doctor.) I'm intentionally not leaving the name of the provider because she was really young, probably fresh out of PA school. I don't want to brand her on the internet forever, but hopefully the clinic see this. They know exactly which provider it was and who needs some more training. And if your provider is the one that screws up I don't think I should be held financially responsible for something that I DIRECTLY ASKED THEM NOT TO DO. The office should swallow the cost on that one. Thus far, I haven't gotten the ultrasound as a matter of principle. But my recommendation to anyone who hung on for this whole story is, don't go here. Don't go with corporate because apparently they suck and don't give a crap about you as a patient. Now I'm looking for a new provider. I hate that part. Once I find one I love I like to keep them forever. read more

I wouldn't recommend going here. I had to wait for at least 40 minutes past my appointment time before they called me back (which I expected as it is a doctors office) but then they only gave me a 5 minute exam and sent me out the door. They also won't see you unless you pay a seemingly arbitrary amount prior to the appointment. After it processed through my insurance, they owed me $30 and refused to refund it. They only gave me a "credit" for next time I visit, which won't be happening again. read more

Dr. Layton has provided me with excellent and thorough care during my pregnancy. The nurses here are great, I've had an easy time scheduling (and rescheduling, if needed). I've also had my blood work done here, and the techs are FANTASTIC. It is so hard for most places to get my blood (non-visible veins and always poked multiple times). Not here - they got my blood without any unnecessary pain and minimal bruising. I highly recommend this office read more

The office is beyond incredibly incompetent of their jobs! The front desk lady watched me wait for 30 minutes before telling me it had to be rescheduled! Super rude! Unprofessional! Would not recommend to anyone .... Especially for such a special experience. Find someone who cares and knows their job! read more

As a labor and delivery nurse for 4 years I am EXTREMELY picky about my OB Dr. I really love Dr Thomas Bickley. He really takes his time during appointments and makes sure all of your questions are answered. He was also really great during my delivery. We are really really impressed with him. All the nurses at the hospital said they love him too. I often had to wait for a little while in the waiting room... just typical for an OB office, but it was always worth the wait. I absolutely recommend Dr Bickley read more

Dr. Thomas Bickley is the absolute best! I found him by chance when I was newly pregnant in 2021, and at about 6 weeks was told by the ER that I was experiencing an ectopic pregnancy. Dr. Bickley calmed my nerves & was just the best doc I have EVER had...for anything. I experienced several chemical pregnancies in between this pregnancy and one I had in 2023. During that time Dr. Bickley made sure we got to the bottom of "why". Best bedside manner, takes his time to listen and discuss concerns, you never feel rushed during any appointment, he has a great team, especially during delivery. He definitely makes you and your baby feel like a priority. Plus your anatomy scan is in office! That's a huge plus. I can't recommend him enough! Your spouses will love him too. Works with a great team, his wife- also an OBGYN is great too read more

Dr. Squires was awesome with my concerns of my painful periods I had been dealing with for the last 18ish years. I was hesitant on seeing a male. But I'm so glad I did. I was previously seeing female obgyns at another business and my symptoms were always dismissed and they didn't seem to care or want to help me. He did my procedure to remove a tumor on my ovary. I never thought I would have gotten this far now I'm on the road to finally being pain free soon. I'm so glad I made the decision to come to this business. If it wasn't for him taking me seriously and letting me make my decision on what I want to do. If I never made the attempt to see him, I would be in a more serious condition and have possible cancer than what I thought. A big thank you from the bottom of my heart. All it takes is for one doctor like him to make a big difference in my life. read more

4-5 stars for the providers and nurses and staff, 1 star for the wait time. I had my first baby here with Dr. Layton, and then switched to Dr. Thomas Bickley for my second. The actual visits with the doctors were great and informative, but the wait times were always at least an hour. If my appointment is for 12:15 I won't be seen until 1:15 or later. That's my main negative. Otherwise the communication has been good and the overall office is fine. Haven't had any other issues, the location is nice and I've had pretty good birth experiences both times. Everyone is kind and friendly and haven't had any issues at this office! read more

Awful. I had a pregnancy earlier this year that ended in miscarriage and I saw Dr. Layton for that. After my experience with him, I would never use him as my OB again, but this review isn't about him. I am now pregnant again and decided I wanted to try seeing one of the Bickley Drs (didn't care which one) and went to make an appointment. I was told that I could not switch from Dr. Layton because it was the Drs policy, even though this is a completely different pregnancy. The office gal was unapologetic in turning me away because I didn't want to see the emotionally abusive Dr. Layton. This is a horrible way to do business and I think I will be better off steering clear from this place altogether. read more

I love both Dr bickleys! I could not praise them enough. I have had 3 of my babies here! However their office staff is very rude unfortunately. Just be warned especially if you need a lot of communication with bills, yikes! read more

scheduled my appointment online over a week and a half in advance, they sent me 6 confirmation messages, and then cancelled only 3 hours before my appointment because the doctor was "no longer taking new patients". a 3 hour notice for information they've had for weeks (or longer) is ridiculous. there were so many opportunities they had to rectify this gross oversight instead of wasting my time and my pto read more

The office staff are rude, disrespectful, and provide information so they can get you transferred only to find out you have to go back to the same person. At no point was it even asked or was there concern for the issue. Thomas Bickley is an amazing OB and I'm very sad to leave but will not work with the awful front office team. It's very unsurprising considering how unprofessional the office manager is. Instead of compassion or empathy for the situation she was snotty and condescending. read more

Beware of Dr Newman at this office. I labored at home as long as I could and got to the hospital and was pushing within 45 minutes of being admitted. Dr Newman was the on call OB. Being a first time mom, I was just focusing on getting my baby out & was doing it completely unmedicated, which was my plan. When it was time for the OB to come in to deliver, Newman came in, didn't introduce herself & immediately started YELLING at me asking why I denied afterbirth pitocin. She then asked if I would sign a waiver right then and there stating that if I "bleed out on the table and die it was on me and her hands are clean", those were her exact words. She continued to yell at me for probably 5 minutes, repeating that I was going to bleed out on her table and die if I kept denying the medicine. KEEP IN MIND THERE WAS NO COMPLICATIONS and no cause of concern for hemorrhage. I was in absolute shock and was speechless (and obviously in pain as I was actively pushing) and looked at my husband and doula, she then started yelling at both of them & asked them if they would "sign a waiver stating if I bled out on the table and died it was on their hands". When my husband finally spoke up to her and asked her to calm down, she threw her hands up at us & walked out of the room and didn't come back. Dr Huish ended up coming in to deliver. The nurses were mortified, we were mortified and everyone I continue to tell this story to is mortified. Luckily, many people in the medical field have given me references to file a formal complaint against her so hopefully this doesn't happen to anyone else. It was so unprofessional & inappropriate and I don't know how she is even allowed to carry a medical license and deliver children with that type of temperament. I would avoid Barbara Newman AT ALL COSTS. read more

I found out i'm pregnant, started to come here after got disappointed with another place, I designed to try this place! Dr. Layton help me through my pregnancy and delivered my baby girl! He very experienced and confidence in his work! I have a very good birth experience! read more

I searched doctors on the BannerAetna website and I found Dr. Thomas Bickley. I called his office on May 23, 2023, at 12:44 p.m. and I was told that he is not accepting any new patients. The website needs to be updated to reflect this. NO other options were given to me by the lady who answered the phone. read more

I had such high hopes from reading all these 5-star reviews and really wanted my experience to mirror them. Pros: Wait time was short, check in process was easy, nursing staff was very friendly. Cons: I felt very dismissed by Dr. Bickley. I left with more questions than answers (she told me to 'just do some research'), no defined next steps (the receptionist said 'she said she'll call you sometime'), and a "well, that's just what happens to some women. sorry to tell you!" as I'm shedding tears in the examination room. I made a follow-up appointment, but I truly don't think I can go back. I know you can't expect providers to care like you do, but some positivity, tact, and elevation in the level of empathy provided would have made a world of difference. read more

Dr. Eericca, is absolutely the very best. I am a middle aged woman and I have seen doctors A-Z. Dr. Bickley is the best with bedside manners, with her gentleness during the visits, with listening to me, with caring, and also is very thorough and will go outside the box to make sure that nothing is missed when looking for treatment plans. I highly recommend her. Do not look any further! read more

I can't tell you how great our OBGYN experience has been so far at Arizona Women's Health Partners. After visiting several places and receiving pretty poor service/experiences we found this place near my wife's work! We had the pleasure of having Dr. Ericca Bickley as our provider and she has been nothing but splendid. She is informative, caring, and nurturing to your every need, especially with answering your questions and not feeling like she's in a rush to be from one place to another, kinda like how we felt at other places. I'm going to assume that any provider that you see here is great! You can just tell that the environment is so welcoming at this place, all the staff is great, and friendly and it doesn't feel awkward like in other places that we've been to. When we ask an employee a question, they're not like "yeah sorry I don't know that". They're very good at making you feel comfortable, and would be like "you know what, I'm not quite sure, let me go get Dr Bickley for you to answer that". Also what was great is that your provider, in our case Dr Bickley, will call you to see how you're doing or call you back if you called their office wanting to get an question answered or if you had any questions during your pregnancy. Again I can't say enough good things about this place! I would highly recommend all future mothers to go here for all your pregnancy needs. read more

I've never seen the physicians here but I can tell you about the incredibly insensitive and rude office staff. I made an appointment for my first ultrasound, and when I unexpectedly started bleeding I called panicking. I knew what was happening, and so desperately wanted it to be different. It took a nurse 2 hours to call me back and offer me an appointment days from then. The front office staff never once apologized or comforted me. Then the kicker? Followup calls about how I missed my appointment. I called to have them remove me from their list and again, the front office staff, Kayla, said nothing about losing my baby. Insensitive, rude, hurtful. I have physicians in my family, and I know it's hard for them to find office staff that is competent and polite but it's your job. I'm owed an apology and I hope they figure this out so it doesn't happen to other women. read more

Nope. Called 3 times and was immediately put on hold for 10+ minutes trying to get a first appointment. The lady said we couldn't get a new patient visit for 4 months. Stay away...I can't imagine being a patient that needed something. read more

I started prenatal care with Erica and switched to a midwife after deciding I wanted to try a home birth. Nothing personal about Erica, I just wanted to try with a midwife for a calmer birthing experience. I was told that if I left care that I would not be able to come back for the office for prenatal care. I thought that sounded odd but I said okay and thank you. I ended up having my son at home so fast, even before the midwife could arrive. My midwife put us in an odd position, saying that since she didn't see the birth she could no longer help us with paperwork or aftercare. So I called Arizona women's health partners to see if I could pay for a post partum checkup and they said no. Once you leave as a patient you can never come back. I asked the reason and was told that I don't need an answer. I pressed on, asking if it was insurance related or if it was a catty policy. Then I was very aggressively told that I was rude and didn't get to know the reason. I'm baffled. I don't understand why as a paying patient I was denied health care. The receptionist had no idea of knowing, but my son was in the NICU fighting for his life, and I was an injured mama just wanting to get a checkup to make sure I was okay. The treatment I got on the phone was so unforgivable. read more

Dr. Eericca Bickley is who I see for my pregnancy and although it feels strange to review a person, I love her so much that I needed to let you all know if you're searching for an OB/GYN then Dr. Bickley is everything you want. She is smart, kind, attentive, and has the kindest speaking voice I've ever heard. When I'm looking for an OB I'm looking for someone who will listen and also someone who I trust with my baby's health and safe delivery. I believe I have that with Dr. Bickley. I this is my second pregnancy and my 3rd OB(moving made me switch) and I truly feel the most comfortable with her than any other Midwife or OB I've seen for this and my first pregnancy. You won't be disappointed if you chose her for your baby! read more

WOW! BAD experience just trying to make appt. for the first time and haven't ever seen the doctor! First call, girl answers puts me on hold 6 minutes, I call back. Puts me on hold another 5 minutes, then says doc only sees pregnancy patients. (Not noted online) and she says sorry she's the only one in the office answering phones. Then I get cut off I called back third time. I get another girl then she puts me on hold and i don't know why! I let the phone go five more minutes on hold I called back I ask "why can I NOT make an appointment"!? She tells me they have sister group across the street referring me to over there. Then got a call from the office manager. I asked her if she would like to know my experience of waiting to talk to someone. She talks over me,"would you like to make an appointment"? Then tells me they don't take United Healthcare Silver advantage plan. After three phone calls and three different people, now they don't take my insurance. Listed under doctors name! OMG! read more

I absolutely love both of the Bickleys. I have been seeing Thomas Bickley for this pregnancy. But I'm just so disappointed with the staff. I went in for my anatomy scan a few weeks ago, (so excited because this is the farthest I had ever made it in a pregnancy) and when my husband (who took work off for this) and I got to the office, they told me the tech had called in sick and I had to reschedule. Like they couldn't have called and told us?! Then today I went in for my checkup at 26 weeks, and they had me scheduled with the wrong doctor and I had to push my appointment back a week! We take work off and make arrangements to make it to these appointments and they just don't care. They are supposed to be working around our schedule, not us working around them. I'm so exhausted from having to deal with the front desk but I love my doctor and it's not like I can switch halfway through my pregnancy. I hope they have a meeting with their staff and make improvements because it's frustrating not being able to rely on them. read more

As a patient with PCOS, I've struggled immensely to find doctors who listen and understand the complexity of the health issue. After relocating from CO to AZ - I met with Dr. Eericca Bickley on a referral. She is top notch! I appreciate most that she takes the time to hear my concerns and address them in a way that is understandable. Specific to my situation, she was also open to natural and holistic based care, where it is safe for me to use. Dr. Bickley also took time to thoroughly coach me on traditional medicines that will help. As well as why some methods work, and some methods don't. All other office interactions were positive. read more

I can't stress enough how much I love having Thomas Bickley as my new doctor for this pregnancy. Wish I would have found this place for my first pregnancy. I use to have MomDoc and the Doctor was alwayssssss M.I.A , Now with this new office, Dr Bickley is always present, listens and truly cares. We also never wait too long like most doctor offices have people waiting. The staff is polite and friendly not a complaint about any one of them and I'm almost in my 3rd trimester. Best decision I have made of switching doctors. 10/10 would recommend. read more

I just visited Dr. Eericca Bickley yesterday for the first time for an annual well woman's exam. She took time to listen to me and to explain how to apply some estrogen cream instead of just 'here put this on at night'. She also explained some other procedures that I will need to have done so that I wouldn't be nervous about them. read more

Dr. Thomas Bickley is THE BEST! I highly recommend this doctor, and I'm so grateful to have found him as I am new to the area. He is patient, thorough, and explains everything in ways that are easy to understand. You never feel rushed at your visits. read more

I saw Dr. Thomas Bickley and loved him!! When moving to a new state is so difficult to find a doctor, I went to this doctors office and it was definitely five stars, excellent! read more

Dr. Bickley is the sweetest!!! Very personable and caring! I felt very comfortable with him. His wife is also very sweet and caring to your needs as well. read more