We have gone to this theater numerous times in the last year and a half. We always had a good experience and enjoyed the low prices on the tickets and concessions. Tonight however was not the case. My husband and I decided to go to the movies and see 10 Cloverfield. We were in our seats , watched the previews and as the movie is starting, that is when one of the employees walked in and sat down near us and starts playing with her cell phone! My husband asked her 3 times to please shut her phone off , and she commented "No you don''t know the day I have had". My husband then got up and was going to report her to her manager, and accidentally spilled a couple pieces of his popcorn near her, she then jumped up, called my husband an a-hole and stomped off after him threatening to have him thrown out. He went to her manager and told her what had taken place with the said employee there , lying about being on her phone and telling her that the movie wasn't on yet. The manager took the employees side saying that they can't control everyone in the theater and offered to give us a refund instead of reprimanding her employee for making her theater look bad to paying customers. We got a refund and left, with the manager acting like we were wrong for complaining for her rudeness and unprofessional ism. And to throw in , you cannot find anywhere online who their corporate is to launch a complaint. read more