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    Wolf Margo M, DO

    1.0 (2 reviews)

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    1 year ago

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    Vinitha Kunchala, MD

    Vinitha Kunchala, MD

    3.6(5 reviews)
    6.1 mi

    She is one of the best around. I know her old office staff were not the greatest, but we are…read moretalking about her care not the care of her off staff. If you are kind they are kind. So be kind and not rude and demanding.

    I called your office Monday Dec 1st around 10:30 am to get a refill on my prescriptions that I was…read moreout of was speaking to a lady at your office about refilling & she said I could not get because I had not seen the doctor & missed an appointment because I was not working & had no insurance at the time & the lady did not care or offer any other solution other than making an appointment after which I admit I lost my self control & told the lady what was i supposed to do in meantime I am out of pills I could possibly have a heart attack because I get heart palpitations when I don't take my meds ,all in all she did not care I apologize for saying the things I said ,but customer service should always have patients with there clients not argue back I admit I am old & a little crabbie at times I just needed my meds refilled didn't know I had to see doctor again if she only could of offered to talk to doctor & prescribe a few pills till I get in to see her but she never offered i never got her name she never told me ,but at the end she never made appointment didn't try resolve issue which is part of customer service & hung up on me so I just wanted to let you know I am switching doctors today & that lady whom ever she was should take classes on how to properly handle a patients concerns no matter what the patient says to them I never swore at her or disrespected her she should kill her patients with kindness not argue with them & make things worse terrible customer service, didn't even make appointment or transfer me to someone else who trained this woman I know I have spoken to her before always short ,& rude in a subtle way ,but I can tell been in customer service 35yrs sorry for this bad review it's nothing against Doctor Kunchala or the other nice employees working at that office.

    Wolf Margo M, DO - familydr - Updated May 2026

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