Wolf Creek Surgeons

3.3 (4 reviews)

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King O.

152

14 years ago

I had a freak accident slip and fall that landed me in the hospital with broken ribs and a punctured lung. The surgeon on duty the evening I came in was Dr. Newell from Wolf Creek Surgeons. I ended up being admitted for a few days, and Dr. Newell's partner, Dr. Singh ended up treating me, and doing my follow up treatment. Dr. Newell was great in the Emergency room and during my initial follow-up. She explained exactly what was going on, and presented all of my treatment options. She was extremely prompt with her follow up visits. Dr. Singh was awesome as well. I wasn't the easiest patient but he was extremely patient with me, and respected my decisions about my treatment. I could tell he genuinely cared about the outcome of my treatment, and his follow through was great. The staff at their office was always friendly and efficient. I hope to never have an experience like this again but I'm glad that I received my treatment from Dr. Newell and Dr. Singh read more

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Naomi J.

12 years ago

I had a series of pretty miserable experiences with this office and with Dr. Singh personally. I chose Dr. Singh for my bariatric surgery because I thought he seemed knowledgeable at the information seminars he gave, and because several nurses at my PCP's office recommended him. My first meeting with him was at the end of August 2013. I told him I wanted to have surgery at the end of December or beginning of January. He said that was fine. He told me to lose x-amount of pounds, work on getting surgical clearances from the cardiologist, pulmonologist, and psychiatrist, and come back in two months, scheduling the appointment for October 22nd. Then his staff called before 10/22 and asked to reschedule for October 31st. I agreed. Then they called the day before Halloween and asked to reschedule again. When I told them that I worked two jobs and was in school full-time, and therefore could only come in between 3-4pm on weekdays, they said they couldn't accommodate that until the end of November. Then they rescheduled AGAIN, and I didn't get in to see him until December 2nd (putting me 5-6 weeks behind schedule). He hadn't told me that I would have to do a barium swallow in addition to the endoscopy, so I didn't realize how much we still had left to do before the surgery. When I was told that they couldn't schedule the endoscopy until December 13th, I was obviously upset, because my anticipated surgery date was fast-approaching. The endoscopy was a total mess. It was supposed to begin at 9:15am. Around 9:30, I was wheeled into the O.R., but Dr. Singh wasn't there, and the staff couldn't reach him right away because he had left his pager behind. This was not very reassuring; I would like it if I knew that the surgeon I was relying on for after-care would have the presence of mind to keep his pager on him. Then, at 9:50am when he finally showed up, he said, "You guys could have just come back and gotten me. I was just having coffee." Seriously? Lie to me. Tell me you were saving a life or something. Don't be late, then act like it's someone else's job to make sure you are where you're supposed to be. When I awoke from the endoscopy, I had really bad pain under my chin from them doing a "chin thrust" to maximize my breathing. Nine days later, it is still tender to the touch. And Dr. Singh found inflammation, for which he took biopsies, but he didn't stick around to tell me this after I woke up from sedation. He just left? And told the staff that I should come see him in two weeks to get the results of the biopsies. So he wanted me to come see him on December 26th, meaning that even if he approved me THAT DAY (the 26th) for surgery, when you factor in the amount of fasting that has to take place before surgery, I wouldn't go under the knife until January 10th -- past the window that I told him I needed to have the surgery in order to complete my recovery before going back to school/work. He had to be called back to the endoscopy department to talk to me, and he didn't seem particularly interested in speaking to me at any length. I asked him if he had a plan to get me into surgery during the time frame we had agreed upon, and he didn't even remember what the time frame was. When he realized it was rapidly approaching, he said, "Okay, why don't you call my office on Tuesday and see if there's anything open then?" Meaning, he would have the biopsy results in FOUR DAYS, but he had wanted me to wait TWO WEEKS to come to his office to get them. Incidentally, I *was* able to get in on that Tuesday. But when I presented all of these issues to him, his reaction lacked sympathy, compassion, and apology. He sat there and counted off on his fingers: "One, I can't go back in time and find out why you weren't able to get here for, what, five weeks -- so there's nothing I can do about that. Two, if you're concerned about being able to get in contact with me, you can go to Bayhealth and get the numbers of some of my other patients who are willing to talk to you, because I think you'll see that they haven't had problems." And so on. He didn't apologize for ANYTHING, he just said, "If you don't trust me, then don't have me operate on you." I'm in the process of switching surgeons now. Tl;dr: Surgeon is very knowledgeable and seems very competent, but office has little regard for keeping appointments; surgeon has little regard for patient's time constraints; surgeon lacks punctuality, empathy, compassion, and humility. read more

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Jenny S.

9 years ago

Dr. Newell saw me and did nothing but laugh in my face. She is a horrid doctor and this practice should be ashamed to have such a doctor work for them. When I was referred to this office it was due to pain that I cannot get rid of. Wendy Newell laughed in my face, although I had mammograms and doctors notes to back what I was saying. I wouldn't recommend my worst enemy to this practice. Please do not see this doctor, she will do nothing to help! read more

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Charles K.

11 years ago

I am a 37 year old male with a few issues and was recommended by my pcp to uses Wolf Creek Surgeons to fix me. The first day I was at the office I met Dr. Newell she was very nice and seemed to care about my problems and explained everything that was going to happen and what to expect. First I was checked for possible breast cancer and after a mammogram and ultrasound I returned to Dr. Newell and she did a biopsy after getting the results of that it was time for my Ventral Hernia repair and I gotta tell ya. She was great through the whole process. I can't tell you how happy I am now to be fixed. Dr. Newell and her staff are 2nd to none everyone in the office is so nice and everyone of them seem to genuinely care about the patient's. read more

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More info about Wolf Creek Surgeons

103 Wolf Creek Blvd
Ste 1
Dover, DE 19901
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(302) 678-3627
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Manifold Stephen G MD

(1 review)

Really a skillful, caring, capable surgeon and a great doctor. His staff in Dover and Milford are…read morealso top-notch. We've had some regrettable experiences with another Dover provider, but Dr. Manifold was able to repair that.

Family Medical Centre

(1 review)

My family and I have been extremely healthy and happy patients of the Family Medical Center. The…read moreapproach for Dad was a ten-year approach for overall wellness. I am now Sixty-Five, and that goal was exceeded thanks to my wonderful care and treatment! The Doctors and Staff are the brightest and friendliest Group, and we feel like part of their family! My thanks for their outstanding service and care! Gratefully, The Barone Family from Camden, DE

From the owner: WELCOME At Family Medical Centre, P.A., Dr. Kenny Vu and Dr…read more Andrea Arellano-Vu provide comprehensive medical care for the whole family. Both doctors are board certified in Family Medicine and offer a wide range of preventive care services for adults and children in and around Dover, Delaware. Patients can receive immunizations, wellness visits, nutritional coaching, and valuable information on developing a more beneficial lifestyle. Family Medical Centre, P.A. staff help patients manage their chronic health conditions and provide care for minor illnesses and injuries. Family Medical Centre, P.A. also offers body contouring treatments like SculpSure®. SculpSure is designed to help patients looking to slim down and trim those extra inches. This noninvasive, non-surgical treatment helps remove unwanted fat once and for all. The doctors at Family Medical Centre, P.A. provide all the services local families need to stay healthy and fit. To schedule preventive care appointments for your family or to learn more about SculpSure, call Family Medical Centre, P.A. today or book an appointment online.

Dover Family Physicians PA

(20 reviews)

Dr Shah has 0 punctuality skills. I sat in the room for almost an hour waiting to be seen, with no…read morecommunication about running late. I left without care and requested a refund. the only doctor worth seeing in this establishment is Patel.

I called this morning as my husband is a patient with Dr. Fletcher. My son had just returned from…read morecollege and is having a few challenges. I figured they weren't taking new patients and just wanted to find out if they had a system, waiting list or recommendations for patients looking to land with them. The person who answered was not just rude but aggressively dismissive as if I interrupted her day and disturbed her and 7:35am in the morning m. I called early so that I'd have a bit of time to ask the questions. I know Dr. Fletcher to be a GREAT doctor however office staff commands the office experience before you ever get to the doc!! Thank you but no thank you!! I truly was hopeful as a healthcare professional who also sees patients daily. I am appalled and hurt.

Sweeney Michael MD

(3 reviews)

Spent six years with this practice. only time they would do anything is if I came in as a jerk and…read moreforce them to do something. case in point colonoscopy, had to be forceful to get a exam and appointment for colonoscopy. But once eve ran around the office letting everyone know she going give me a rectal exam( very unprofessional & where's dr. Patient confidentially?, I had one done and yes glad I DID NOT LISTEN TO DR. & waited 2 more years( be dead waiting for what the dr think is right.)other issues you have to go there 3 times for same issue before they take it seriously. Then medications they prescribes YOU NEED TO READ MANUFACTURERS RECOMMENDATIONS, case in point eve prescribing 2 a day one in morning and one in evening when really your supposed to take 2 in the morning and 2 in the evening. So I finally had my fill with this practice and send a letter in the portal that we always communicate through, stating I had enough with the lack of unprofessionalism this practice and I'll be finding a new dr. This weekend. Once again eve shows how out of touch with her patients & sends a certified letter that I'm guessing states she's not going be my de anymore. SAD IT TOOK EVE 6 YEARS TO FINALLY BE ON THE SAME PAGE. Now they sent me a $10 charge for a certified letter that's saying the same thing as I sent them in their own portal!! Remember your health is your responsability, and never put it in an other persons hands cause they are here for the money not you!! I could go on on how they screw up prescriptions, X-rays on wrong shoulder, etc., if you thinking about this practice look further then here. Unless you want to be your own dr. But paying them. Really this practice was only good at writing prescriptions but then they can't get them to correct pharmacy or prescribes the correct dosage. I'm just getting old and putup with this crappy service way too long. My health gotten worse going to this practice but my prescription load had quadrupl. When I started going to this practice I told my PA about my heartburn and that I'm a soda whore. Hear reply is here's a prescription for heartburn medicine. Nothing on trying to fix the problem such as stop your intake of high fructose corn syrup. once again your responsibility is finding a good Dr. and this isn't the place to search for one.

Poorly run front desk area. Also, Dr Sweeney has no compassion at all and rushes you to through…read moreyour appointment. Worst Doc I have ever had!!!!!!

Bayhealth Primary Care, Dover, West

(2 reviews)

I am in the market for a primary care physician. Several people recommended a doctor with…read moreBayhealth primary care west. I called and asked if the physiciam recommended to me was accepting new patients and was told yes. After taking down all my insurance information, etc. I was told the earliest appointment available was NINE MONTHS FROM NOW!! Clearly this was a waste of my time. Why would I be told the doctor was accepting new patients, but that I couldn't see them for at least nine months? This'll is not the first bad experience I've had with Bayhealth regarding unacceptable appointment wait times. My recommendation is to avoid this provider as it seems to be very poorly managed, even if the doctors are great. What good is having great doctors if you can't get an appointment to see them?

The previous review was spot on. Dover West is unprofessional to say the least. The doctors come…read moreand go and those who haven't left yet may be a blessing to somebody but are surely stressed with the revolving door of doctors! The office procedure should, but apparently does not have an "on call" procedure. This pushes appointments 6-9 months out. It's only going to get worse with new housing popping up in this area. Top management needs to do better for patient care!

Tonwe Tutse MD

(1 review)

I was frustrated at the wait time. However, once I saw the doctor I got the most compassionate,…read morethorough care I have ever received from a doctor. His is not assembly-line medical care. He actually cares about his patients' health. Five stars, absolutely.