I have frequently been a patient of the MRI department and they have been extremely supportive…read moreprofessionals with me and my behavior at times due to PTSD and anxiety issues so I overwhelmed with there being honest fair and respectful. Also I have been to the lab for blood work and I met two of the employees who earned my respect and I believe they should be bestowed praise and appreciation for their work ethics and outstanding service to the community in their duties in the Smyrna location Mel and Cara are above and beyond understanding with each person who enters their Lab. They helped me greatly by taking time and providing me outstanding and professional assistance. Thank you so much ladies

I had such a horrible experience at this facility. It was my first appointment, and I was scheduled…read morewith someone who was leaving the practice at the end of that week. I went in for a regular check-up appointment and was told I had to get a specific test done. I explained that my previous doctor had told me that I was negative for that specific test and it wouldn't be necessary to take the test. However, I was pressured into it and told I wouldn't receive care unless I took the blood test. A few months later, I received an exorbitant bill for that blood test. I was being charged for a test that I didn't want to take in the first place, knew the results before even getting the test done, and when I called to talk it over the doctor I had seen was gone from the practice. Talking to the other office staff was the opposite of helpful. I waited on the phone for hours at a time, just for them to tell me they didn't know the answers to my questions and would have someone call me back. No one ever called me back, and I had to call every day asking to speak with someone who could help me. I was finally told that a doctor I had never talked to decided that this specific test was "investigative" instead of "preventive" and such, I needed to pay for it. This was never explained to me ahead of time and I felt bullied and intimidated into taking the test and paying this charge. I contacted ChristianaCare billing to file a dispute, and nothing has happened after filing. I am being harassed about paying this bill even though I am cooperating and in constant contact to try and figure this out. The office is forcing me to pay this large bill so that they can make money off of me, instead of using insurance. They're using semantics just to make more money. This overall experience has made me never want to go back to the doctor. How do I know I'm not going to be forced into another unnecessary procedure or test that they can charge me whatever crazy amount they want? I understand now why many people don't get yearly check-ups (which are supposed to be entirely preventative and covered by insurance). Situations like this happen where unsuspecting patients are taken advantage of and harassed and bullied into paying crazy medical bills. I will never return to this practice. I hope other people see this review and can choose another doctor's office that doesn't treat their patients as horribly. If you're looking for care in this area, I would try Bayhealth instead.

I love the doctor but the staff at the desk stink for returning calls and answering the phones.read more

My family doctor for many years and to sum it up I would have to say he cares and that is saying…read moresomething today.