As an executive with a large property management company in Arizona, I've worked with a tremendous…read morenumber of contractors and service providers over the years. I can tell you from experience that very few earn the level of trust and confidence that ASAP Restoration & Construction has earned from me and our organization. I've personally worked with ASAP for nearly 20 years across a wide range of commercial and residential properties. Their team has handled everything from emergency water losses and mitigation to mold remediation, asbestos abatement, environmental testing, reconstruction, tenant improvements, and commercial build-outs. When you manage a large property portfolio, a restoration contractor isn't simply a vendor. You need a company that understands urgency, protects the asset, communicates with management, treats tenants and occupants professionally, and follows through when the situation becomes complicated. ASAP has consistently proven that they can handle those responsibilities. What separates them from many companies in this industry is integrity. They don't use high-pressure sales tactics, make unnecessary promises, or put short-term profit ahead of the customer. They take the time to explain the situation, provide practical solutions, and do the work properly. Their professionalism, licensing, insurance, trained workforce, and years of experience are particularly important when you're responsible for someone else's property and reputation. We've trusted ASAP with significant projects where the cost of making the wrong decision could have been substantial. I've also had the opportunity to work directly with the owner. He leads the company from the front, stays involved, and genuinely cares about the quality of the work and the customer experience. That kind of leadership matters, especially in an industry where accountability can sometimes be difficult to find. After nearly two decades of working with ASAP, I have no hesitation recommending them to property owners, property managers, businesses, and homeowners throughout Arizona. If you're dealing with a major loss or construction project, choose your contractor carefully. Look beyond the sales pitch and ask about experience, licensing, insurance, staffing, reputation, and how they handle difficult situations. Based on my experience, ASAP Restoration & Construction checks those boxes. They have earned our trust over many years, and in property management, trust is one of the most valuable things a contractor can earn. Congratulations to the entire ASAP team on the continued growth of the Phoenix operation. You've earned this five-star review.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

We had a patio roof repaired. It came out better than expected…read more Luis really came through for us.

I don't think there are words sufficient to describe the superior work Fernando Roofing did on my…read morehouse and at such a reasonable price. From day one, the crew was on time and worked hard throughout the day, taking only one lunch break. Their attention to detail was perfection itself and was consistent day by day. The owner, Fernando, and his sons checked on the progress consistently, taking time to make sure i was happy with the results thus far and if I had any questions. Special thanks to Luis, who put up with my endless queries! He even went above and beyond my expectations by pointing out things I hadn't seen and fixing issues well outside his contract to make sure the finished result looked like a new roof. Wow! You NEVER hear that about contractors, right? They finished yesterday, right on time, cleaned up my yard so well it looked better than the landscapers do it! This morning I went outside to see the finished result, and my house looks like a new house! Outstanding in every phase, I give Fernando Roofing 100 stars! Cheryl Bryant-Rushing

It is my understanding that the review from 2021 was from a different owner. It is now owned by…read moreScott Klugman and is now under his ownership whose company did this outstanding job for me. Rainbow Restoration of Glendale was a lifesaver! I can't say enough good things about Rainbow Restoration. After discovering a leak behind the wall of my laundry room I called my insurance company and they referred Rainbow Restoration of Glendale. They showed up right when they said they would and were so respectful of my home. What really impressed me was how they helped manage everything with my insurance claim - it took a huge weight off my shoulders. The team's communication was top-notch, keeping me in the loop every step of the way. They had to tear down part of the walls between the laundry room, a bathroom and a hall linen closet. After fixing the leak it took several days for them to use dehumidifiers and dryers to remove mold and to dry the frame work between the rooms. They would send somebody out every day to make sure everything was drying well. Then came the drywall work, wall texturing and painting. They were able to match the paint perfectly. They left my place spotless after finishing the job. Talk about going above and beyond! I would like to acknowledge Scott the owner of the company, Issac who is a project manager, and then the workers who tirelessly worked out problems that arose along the way. Fernando, Jorge, James, and William. It is rare to find a company that ticks all the boxes like this. I highly recommend this company and would use them again in a heartbeat. Juanette Hewitt

By far the best restoration and recon company in Arizona. Everyone went above and beyond, kept me…read moreinformed, was timely, and answered all questions I had. Thanks for everything Scott! Jose and his team was also wonderful! I highly recommend this company for any recon or restoration needs! Thanks Rainbow!

Great experience with this company. They were very responsive and upfront with pricing. They…read moreconfirmed service the night before, let me know when they were on the way, gave me options for Scotchguard without pressure and were careful with my furniture and did an outstanding job. I am very pleased and can highly recommend this company. Update: We wrote a check for more than the amount owed and the my actually called us to let us know!! We might not have caught it but they did and were quick to flag it and refund our money. That speaks to integrity on top of great work and I am so thankful! I wish I could give them more stars!

My entire house is full of white tile, white sofa, white carpet. A solid cleaning company is a…read moremust. Kamil and Stephan arrived with all the right equipment, professional, and a LOT of elbow grease put into getting the daily grime and dinginess back to it's original luster. I had them clean the white sofa that was showing two years of dust and dirt. They brought it back to "like new" condition. I had them clean the white porcelain tile where the grout in the high traffic areas started turning brown. They scrubbed everything CLEAN. They also worked hard on cleaning wool rugs (not an easy fabric to clean), they did an amazing job. I had them seal up the grout and the house looks fantastic. Momentum is a company you can trust and you should have in your contact list because you'll use them again and again.

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Sorry for the delay of updated post. I had some issues with Marc in the past, with lack of…read morecommunication. After he explained about the family emergency. We were able to discuss my concerns, Marc addressed everyone of them and I noticed some things that needed to be touched up and he was right on them. Yes we got off to a rough start and middle, lol but in the end I am very happy with Disater Link and Marc and his. I WILL DEFINITELY BE CALLING HIM AGAIN WHEN I DECIDE TO DO MY KITCHEN. Thanks Marc

UPDATE: The review comment left by the owner, Marc, is a prime example of his lies; we (the…read moreplantiffs) were awarded the judgement....we won the case...see the attached copy of the judgement. The judge ruled we had to pay a resonable amount for the services provided (which was our goal all along) and that DisasterLink had to pay $2,000.00 in damages to us. ****we have been paying installments to DisasterLink for almost a year and we have yet to receive a dollar from this company****

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Zona Restoration is wonderful & super responsive making them the perfect choice to help with the…read moreworst time of owning a home. Call them with all restoration needs!!

Our House Is Very Sick... Well, where do I start. First God…read moreis good even when we are going through some hard and stressful times right now. "I can do hard and all things, with Him at the helm". A freak thing has happened, and we don't even know how or what started it. A week ago, I was at home sitting in our dining room and I keep smelling a weird smell. I asked my husband, Vel, "What is the awful smell?" and he said, "What smell? I don't smell anything." ‍ It was driving me crazy. A few days later, my eyes starting watering and was red, my eyes and throat started burning. I developed a burst blood vessel in my right eye and red blotches on my face. I have a headache and was feeling nauseous. Vel didn't experience any of that. I am allergic to dust, mold and so many other things, so that is why It is affecting me so badly... I started coughing, so I smelled the fabric blinds and OMG, it was the worst smell imaginable. So Vel removed all the blinds and cleaned the windows and put-up window film to prevent smells from outside coming in. But I keep smelling it. So, I sniffed the walls and furniture. The smell is in everything we own. But yet, Vel still can't smell it. So, we started trying to clean everything with disinfectant & soap and water. It helped, but the smell was still in the house and on the walls. It is even in Vel's car now. The smell in on our skin and we still have no idea what this is. So, we removed all the lamps, decor items and such. But still the smell is still there. Finally, I told Vel I had, had enough so, we went to a hotel. After two days, the smell was in everything there as well, because it is in all of belongings, we brought with us. The clothes, computers, and now their walls. So, we cleaned everything with Lysol, Windex and cleaner. Our nose is raw at this point! It is still in the hotel, but not as strong as in the house. So, until we find out what it is, we can't go anywhere else and have to endure it. I thought, maybe it was mold or a gas leak? So, after making about ten calls to different places: Allstate - homeowners insurance, Serv-Pro, CDC (Center for Disease Control), Arizona Health Department, and other places. No one would come out to inspect this smell in our house. They said, natural gas has a rotten egg smell, so it wasn't that. I am quite hysterical at this point, feeling hopeless and we didn't know what else to do or who to call!!!! So, I called another company who deals with mold & restoration, Doan Restoration AZ. I am crying and hysterical and told them my house is sick and so am I. First, Ricardo (Manager/Supervisor) was compassionate, sympathetic and patient with me as I tried to explain the unexplainable. Then he let me know they would get someone to come out in the next couple of hours to investigate. When Conner and Kevin arrived at the house, I couldn't hold it together. I was crying and hysterical again. They assured me, it would be ok and then they explain the multi-step process to get us back into our house. So, I was able to calm down. With equipment in hand, they did an initial inspection to test for moisture and mold in every room. It was negative for mold or moisture. The smell was gone in the house, but it still exists on the walls and in the furniture. So, the next step is to get an environmentalist specialist who will test the walls, furniture, blinds, HVAC, and the air in the home. They will take samples of items to test in a lab to find out what this is. So, we should hear from him on Monday or Tuesday to schedule an appointment at the house. Thank you, Doan Restoration for listening and not letting me believe I was going crazy. I am grateful for you and your company. We still don't have answers, but at least we now have a plan of attack and the right team in place. *(update, the environmentalist came out to do an air quality and mold test. We are awaiting the results, so hopefully, we will get an answer soon).

Had the great misfortune to have a water intrusion event at my home and contacted Doan to get an…read moreestimate on removing damaged building materials while my claim with insurance was being processed. Crew came in, quickly assessed the situation and then began "discovering" moisture on their meter and before you know it, three rooms and a hallway were involved. Fan after fan after fan and humidifier after humidifier were brought into the house and I asked "how much is this going to cost"? The answer, "insurance will pay", five days later, my insurance claim was denied. I notified Doan and another crew came and collected all the equipment. Invoice for the service (six days), just under $6800. Needless to say, stunned! Just to show their compassion, they dropped it to $5000. Consulted my claims adjuster, she said typical bill should have been in the range of $1500, $2000 tops. I countered with $2300, they said, final bill $3,750. The trick, and I didn't even notice at the time, bring in as many fans and dehumidifiers as you can fit in the house (and it made for a mean wind tunnel). I got the itemized price list after the heart attack of $6800 and there it was almost $5600 of that $6800 was for the fans and dehumidifiers. Sad thing is, was never a plumbing leak, bad drainage on one side of the house and the last big rain got into a bedroom closet. Live, learn and pay. Don't make the same mistake I did.

I recently contacted All Pro Sanitize for a condo that was previously owned by a smoker. The condo…read moreis 40 years old and had the odor of cigarette smoke mixed with a faint musty smell in the duct work. I tested for mold in the ventilation ducts and it was negative. The condo was recently remodeled with new cabinets throughout and I did not see any mold activity under any of the sinks or at water sources. I did my best to get rid of the odor from everything to washing the walls, ceiling, cabinets, light fixtures and having the tile and furniture cleaned. I even had the unit repainted. The odor was faint, but it was still there. I contacted Andy to set up a Chlorine Dioxide Shock Treatment. I did learn that I probably should have had the condo treated before having it painted, but I didn't realize I was going to need this service until AFTER I did everything and couldn't get rid of the odor. Within a couple days, Jarod arrived to treat the condo. Within 24 hours the condo was sterilized and smelled fresh, so fresh that I was able to smell it outside of the front door to the unit. I even ran the HVAC fan for a while and couldn't smell the lingering musty odor or cigarette smoke. Job very well done. I will be sure to update this review at the 30,60 and 90 day mark but I can already smell the difference in the air inside the condo itself. Both Andy and Jarod were very good to deal with. Scheduling was not a problem and Jarod was very informative when he arrived to treat the condo. I highly recommend this service for those stubborn odors that won't go away or if you know you are about to tackle something that is going to be challenging. Save yourself the time and elbow grease and let Andy and Jarod do their job.

Greg was very professional and on time. Was very thorough through his investigation and clear…read moreinformation of what we needed so that we could make an informed decision of what services we wanted completed. He took before and after pictures of his work so we could see everything was completed as promised. This is the second time we have worked with Greg and have always been very happy with his service and professionalism.