WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

Stay away from this company!!…read more Based on my experience from a sewage backup in our townhouse, the owner takes advantage of customers and uses bullying tactics. PLEASE READ the agreement carefully before signing - it includes language pressuring you to leave positive reviews about the company. That's why it's surprising to only see great reviews online. Do not sign and question every section and word of this agreement. Despite doing no actual work, he still charged us and threatened us with his so-called "attorney" when we questioned it. He billed $300/hour in "management fees" for nothing more than a few back-and-forth emails, and remained aggressive about the charges without offering any reasonable justification. This company operates in a way that feels deliberately deceptive, and the owner's aggressive approach makes it hard to push back. I'd strongly recommend choosing a different company! I've attached a copy respective section of the agreement so others can see for themselves. You can only imagine all of the emails/communication documentation I can post.

We had a patio roof repaired. It came out better than expected…read more Luis really came through for us.

I don't think there are words sufficient to describe the superior work Fernando Roofing did on my…read morehouse and at such a reasonable price. From day one, the crew was on time and worked hard throughout the day, taking only one lunch break. Their attention to detail was perfection itself and was consistent day by day. The owner, Fernando, and his sons checked on the progress consistently, taking time to make sure i was happy with the results thus far and if I had any questions. Special thanks to Luis, who put up with my endless queries! He even went above and beyond my expectations by pointing out things I hadn't seen and fixing issues well outside his contract to make sure the finished result looked like a new roof. Wow! You NEVER hear that about contractors, right? They finished yesterday, right on time, cleaned up my yard so well it looked better than the landscapers do it! This morning I went outside to see the finished result, and my house looks like a new house! Outstanding in every phase, I give Fernando Roofing 100 stars! Cheryl Bryant-Rushing

By far the best restoration and recon company in Arizona. Everyone went above and beyond, kept me…read moreinformed, was timely, and answered all questions I had. Thanks for everything Scott! Jose and his team was also wonderful! I highly recommend this company for any recon or restoration needs! Thanks Rainbow!

I had a leak in my kitchen window and they were able to fix it and the water damage to my…read morebacksplash. The window repair man came out and checked if the window was loose and made some adjustments. He came back after we had rain and found the problem. No more leaks. Backsplash was replaced by Fernando. He did a great job. He was very conscientious about his work. It looks great. I got my money's worth! The office staff, Isaac, Yesenia and Nick were very helpful and friendly. I'd work with them if I was younger!! Scott has a great staff! Thanks to Trace, who gave me your number!

Great experience with this company. They were very responsive and upfront with pricing. They…read moreconfirmed service the night before, let me know when they were on the way, gave me options for Scotchguard without pressure and were careful with my furniture and did an outstanding job. I am very pleased and can highly recommend this company. Update: We wrote a check for more than the amount owed and the my actually called us to let us know!! We might not have caught it but they did and were quick to flag it and refund our money. That speaks to integrity on top of great work and I am so thankful! I wish I could give them more stars!

Kamil and Stephen where at my door on time and I could not have been more pleased with the service…read morethey provided. They came with their portable carpet cleaning machine and my carpets look fantastic. They took care of any spots they found on my white carpet. Thank you Kamil and Stephen for being courteous and going the extra mile in making sure I was a happy coustomer. I would not hestitate to recommend Momentum Carpet and Floor Care. JW, Scottsdale. Bella Vista Communi

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

UPDATE: The review comment left by the owner, Marc, is a prime example of his lies; we (the…read moreplantiffs) were awarded the judgement....we won the case...see the attached copy of the judgement. The judge ruled we had to pay a resonable amount for the services provided (which was our goal all along) and that DisasterLink had to pay $2,000.00 in damages to us. ****we have been paying installments to DisasterLink for almost a year and we have yet to receive a dollar from this company****

Sorry for the delay of updated post. I had some issues with Marc in the past, with lack of…read morecommunication. After he explained about the family emergency. We were able to discuss my concerns, Marc addressed everyone of them and I noticed some things that needed to be touched up and he was right on them. Yes we got off to a rough start and middle, lol but in the end I am very happy with Disater Link and Marc and his. I WILL DEFINITELY BE CALLING HIM AGAIN WHEN I DECIDE TO DO MY KITCHEN. Thanks Marc

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

Had the great misfortune to have a water intrusion event at my home and contacted Doan to get an…read moreestimate on removing damaged building materials while my claim with insurance was being processed. Crew came in, quickly assessed the situation and then began "discovering" moisture on their meter and before you know it, three rooms and a hallway were involved. Fan after fan after fan and humidifier after humidifier were brought into the house and I asked "how much is this going to cost"? The answer, "insurance will pay", five days later, my insurance claim was denied. I notified Doan and another crew came and collected all the equipment. Invoice for the service (six days), just under $6800. Needless to say, stunned! Just to show their compassion, they dropped it to $5000. Consulted my claims adjuster, she said typical bill should have been in the range of $1500, $2000 tops. I countered with $2300, they said, final bill $3,750. The trick, and I didn't even notice at the time, bring in as many fans and dehumidifiers as you can fit in the house (and it made for a mean wind tunnel). I got the itemized price list after the heart attack of $6800 and there it was almost $5600 of that $6800 was for the fans and dehumidifiers. Sad thing is, was never a plumbing leak, bad drainage on one side of the house and the last big rain got into a bedroom closet. Live, learn and pay. Don't make the same mistake I did.

Our House Is Very Sick... Well, where do I start. First God…read moreis good even when we are going through some hard and stressful times right now. "I can do hard and all things, with Him at the helm". A freak thing has happened, and we don't even know how or what started it. A week ago, I was at home sitting in our dining room and I keep smelling a weird smell. I asked my husband, Vel, "What is the awful smell?" and he said, "What smell? I don't smell anything." ‍ It was driving me crazy. A few days later, my eyes starting watering and was red, my eyes and throat started burning. I developed a burst blood vessel in my right eye and red blotches on my face. I have a headache and was feeling nauseous. Vel didn't experience any of that. I am allergic to dust, mold and so many other things, so that is why It is affecting me so badly... I started coughing, so I smelled the fabric blinds and OMG, it was the worst smell imaginable. So Vel removed all the blinds and cleaned the windows and put-up window film to prevent smells from outside coming in. But I keep smelling it. So, I sniffed the walls and furniture. The smell is in everything we own. But yet, Vel still can't smell it. So, we started trying to clean everything with disinfectant & soap and water. It helped, but the smell was still in the house and on the walls. It is even in Vel's car now. The smell in on our skin and we still have no idea what this is. So, we removed all the lamps, decor items and such. But still the smell is still there. Finally, I told Vel I had, had enough so, we went to a hotel. After two days, the smell was in everything there as well, because it is in all of belongings, we brought with us. The clothes, computers, and now their walls. So, we cleaned everything with Lysol, Windex and cleaner. Our nose is raw at this point! It is still in the hotel, but not as strong as in the house. So, until we find out what it is, we can't go anywhere else and have to endure it. I thought, maybe it was mold or a gas leak? So, after making about ten calls to different places: Allstate - homeowners insurance, Serv-Pro, CDC (Center for Disease Control), Arizona Health Department, and other places. No one would come out to inspect this smell in our house. They said, natural gas has a rotten egg smell, so it wasn't that. I am quite hysterical at this point, feeling hopeless and we didn't know what else to do or who to call!!!! So, I called another company who deals with mold & restoration, Doan Restoration AZ. I am crying and hysterical and told them my house is sick and so am I. First, Ricardo (Manager/Supervisor) was compassionate, sympathetic and patient with me as I tried to explain the unexplainable. Then he let me know they would get someone to come out in the next couple of hours to investigate. When Conner and Kevin arrived at the house, I couldn't hold it together. I was crying and hysterical again. They assured me, it would be ok and then they explain the multi-step process to get us back into our house. So, I was able to calm down. With equipment in hand, they did an initial inspection to test for moisture and mold in every room. It was negative for mold or moisture. The smell was gone in the house, but it still exists on the walls and in the furniture. So, the next step is to get an environmentalist specialist who will test the walls, furniture, blinds, HVAC, and the air in the home. They will take samples of items to test in a lab to find out what this is. So, we should hear from him on Monday or Tuesday to schedule an appointment at the house. Thank you, Doan Restoration for listening and not letting me believe I was going crazy. I am grateful for you and your company. We still don't have answers, but at least we now have a plan of attack and the right team in place. *(update, the environmentalist came out to do an air quality and mold test. We are awaiting the results, so hopefully, we will get an answer soon).

Greg was very professional and on time. Was very thorough through his investigation and clear…read moreinformation of what we needed so that we could make an informed decision of what services we wanted completed. He took before and after pictures of his work so we could see everything was completed as promised. This is the second time we have worked with Greg and have always been very happy with his service and professionalism.

Both All Pro guys were quick to respond and once scheduled were on time and courteous. I used All…read morePro's service to remove cigarette smell from a home I just purchased but unfortunately their treatment didn't work to remove the smell. This was a very expensive purchase mistake.