Ok,,,, The negative actions started months ago when they were raising our rates everytime a bill was due, Add to that poor service, missed pickups and notes left on the cans as to what was wrong with where we put the cans. So we decicded to go with someone else so we cancelled our service and they wanted us to pay $75 per can to pick them up just like we had to pay to get the cans in the first place. I do not recommend!! Anytime something went wrong with a trash pick, the represenative treated me like I was the one who did something wrong. also,,, they don't even derserve 1 star but i was not allowed to post a review without it read more

Horrible. I've only had them for 2 weeks now & I've still not received my trash bins. They're literally making me leave a pile of trash bags on the curb at risk of rodents getting into the bags. This is a HORRIBLE first impression. Definitely not a happy customer!!!! read more

I set up my trash service with Waste Management because I heard they were better than Republic. I was charged for my service, for the first month, and they still hadn't dropped off trash and recycling containers. I called to ask about the containers and they must have forgotten to put the order in. Now my trash has piled up and raccoons are getting into it. When I finally got the containers, they skipped my trash because I had a bag sticking out of it. I called for a picked up and they said it would be $115 to come and get it. Do not sign up for this service. read more

This is the most abysmal company. Trash pickup is fine- it's their customer service, or lack thereof, that should cause people to avoid using this company at all costs. Good luck getting an actual person on the phone- their website doesn't list a phone number. If you can find one, they won't answer and their vm is full so you can't leave a message either. Submit a request on their site as they suggest? Don't bother- they will ignore it. Too bad this company is running a monopoly in my area or allllllll the residents would FIRE THEM immediately. read more

Easy to find, simple instructions and directions on where to offload, the line up to the scale was a bit slow, but hey that's a busy place!

Avoid at all costs. Wouldnt buy their bags, wouldnt drop off here anymore. Their pricing is through the roof

Terrible customer service. Called and waited on hold representatives don't know how to answer questions or work with you as a customer.

No wonder you always see mattresses on the side of the highway! $155 to dump a box spring and mattress..OUCH!

Very easy process. You pull your truck up , they weigh you , ask you what your hauling , they need you to show them what you have , they cannot touch your vehicle, and then they tell you where to unload. I used my personal truck to drop used cardboard moving boxes. It was free. Drove about half mile up the road to the green containers and I unloaded my cardboard. They have receptacles for different items. E- waste , old tires, appliances , paper , aluminum ect. There are fees for private hauling companies . read more

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Literal criminals. They will continue to charge your credit card long after service has been cancelled and lie about it.

91$ for 8 small tree branches! Wtf is wrong with you guys. At least the guy at the front desk was nice!

We dropped off a mattress and box spring today around 6p-6:30p. I didn't realized it costs so much to dispose trash. It was $95 and $1 for a neon green safety vest to dispose our two items. It's $35 per mattress/box spring. Suggestions - Signage would help for those that don't frequent the dump often. The person at the gate was friendly but only gave the direction of "drive a mile up the road." He also gave a referral for another mattress recycling place that only charges $20 per item in Denver on Steele. It might be helpful to have some signage or direction on where to dump after you pay... We didn't know where you stop to drop off the mattresses or if there was a designated area? So we watched a "Got Junk" truck unload and just unloaded our mattresses the same way. It must not have been the best place because the WM truck guy stopped what he was doing and looked over at us. We weren't sure where to drop off. As we were leaving we saw the truck bull dose our items so assumed it was "all good." read more

I have to find a new residential trash company and need to actually talk to a human. After 22 minutes of calling back, pressing every option number you cannot talk to a human which makes this a useless company and I wonder what type of service they actually follow through with read more

Awful service and if you have to call expect to be put on hold for around 15-20 min if you get through because sometimes there automated system hangs up on you so glad I cancelled this service read more

SLOW. 4 vehicles ahead of me in line. It took 20 minutes to get to the scale. The cost for a pickup truck below the bed-line, including veteran's discount, was $84. You need to bring a bright work vest, or they will sell you one. read more

Recycling can was stolen. The company was nice enough to replace it with a free one and right away.

Horrible company always tried to charge for their guys not picking up trash. Haven't had service in months and keep getting a bill with an $8.50 admin fee zero stars would never use them again read more

There's not much to say about a landfill. If you need one, you don't have much choice but to use one. They all seem too expensive. I'm inspired to write about this landfill -- DADS is the acronym for it -- because I've gone from "never been there before" to "been there four times" in the span of 10 days. It has been truly remarkable to find so many happy, nice people working at any business establishment. Everyone I've talked to -- from the folks at check-in scales helping me recover a net I lost, to the guy offering directions near the asbestos drop-off, to the guys at the top of the mountain thanking me for disposing of trash like a pro or asking if I was doing okay -- has been connected and kind and nice...and cheerfully so, at that. So I'm not really writing about the landfill, though if I were, I'd suggest they paint stripes on the speed bumps, which are not all marked with signs (especially on the way out). I'm writing, really, about it as a place to work because it's clear that people are pretty happy there. That said, I'm aware that there's a science to managing waste...there are even university programs geared toward environmental stewardship...so it's not like a person can say, "I like trash," and get a job there. But employers who give their employees a sense of pride in their jobs and what they are doing for the world are rare. So...here's to Waste Management and their landfill and, most importantly, their many top-flight employees. read more

I drive by this place nearly every single day, and I've always been curious about it. Recently, I was looking for a place to ditch a ton of phone books that had been piling up over the years. With a guilty conscience I didn't want to just throw them in my dumpster at home so I was determined to find a place to recycle them. I realized DADS had 'public recycling center' on their sign so I dropped in to the office to see what the deal was. The lady that I spoke with in the office was very helpful and gave me a couple of different instruction papers as well as a nifty little reminder sign of what I could and could not recycle with them. Being that it was my first time there when I drove up to the gate I was a little uncertain if I was in the right place, and in fact I was in the wrong lane and got yelled at for parking on the scale! Oops. Anyways, I managed to find my way back to the recycling center and drop off my books. I'm really glad that I found this place and I plan to use it frequently in the future! read more

WM - Aurora - Recycling Center Near Me - Aurora, Colorado

Expensive all the way around including $75 fee to have the bin picked up after canceling. I had them for 5 years and the pricing goes up every quarter. Plus they will skip you for the week if it snows a lot and there's no credit or refund when they do. If you need a live person be prepared to sit on hold for a minimum of 30 minutes. Unless you're calling to establish service which was fast and easy.. no surprise there. Overall, I was satisfied for the most part but they are just mediocre. I didn't want to take a chance switching to a worse company but I'm now paying half as much and the new place has great customer service and I can get great rates for extra pick ups or large items if I need it. Maybe just shop around before you commit to Waste Mgmt. like I should've. read more

I had a ton of card board boxes that had to be dropped off somewhere after a big move. Dad's offered service with a smile and allowed us to drop all the cardboard off in their recycling bin FREE! I highly recommend it to anyone in the Denver are who doesn't want to wait or get charged extra for pickup. read more

Very mix feeling. Simple take the trash to dump. But super insanely price for a truckload.

We live in Lone Teee, Colorado and we have had this WM for years. If you're new to the area or just thinking about switching services, WM should be a consideration. Ask for their price match guarantee. read more

One star strictly for the guys who work there. Absolutely no need to be rude to your customers for an overpriced service. Do better.

I kind of wish there were 1/2 stars, they are better than A-OK but not quite "Yay! I'm a fan". It seems weird to review a landfill but stranger still to claim to be a fan of one :). Regardless, I can't justify less than 4 stars on this landfill they do everything they promised - they took my junk and put far away from me in a whole in the ground (or a mountain to be more precise). We had a couple truckloads of old sod and dirt and...we...dumped it. The folks were nice, the last time we were there a guy in a WM truck actually drove up to us and asked us if we needed any water or anything. That's pretty good service. My dad was an executive of one of Waste Managements divisions for many years and he always spoke highly of them and, in particular, of their commitment to safety. This landfill really stresses safety from the moment you enter until the time you leave and I appreciate that. read more

I go this afternoon whit my trailer and i pay for 12 yards $228 but this guy put $81.49 in taxes and my total now is $309.49 i think is to much taxes maybe this guys no have any idea to how much pay the people in other disponsals. This is the more expensive place in all state. read more

WM - Aurora - Recycling Center Near Me - Aurora, Colorado

first time to the landfill and I had issues with misinformation. I went there based on the information on their website and info line. Pulled up to check in and was quoted a price that was 100% more than I expected. The gentelman proceeded to tell me what i saw was "fake news" After several phone calls i got a hold of the new GM Chris Anderson. Chirs has been there a few months and much needed changes to the day to day operations will be made. He explained that i was correct and that he would make it right, and he did. Kudos to Chris for taking his position seriously and for going that extra step. Great customer service from Chirs read more

I have dumped items here several times. A truckload (extending above the bed line) is $87.00, rate is less for a load that is even with or below the edge of the sides of the truck bed. In addition the mattress surcharge is $27.50 EACH for a box spring and/or mattress. That's for each mattress. read more

Ripoff!!! They wanted to charge me $44 for 80 lbs worth of tree trimmings. The guy at the gate was terrible. He was extremely rude and disrespectful and he failed to inform me that I had to pay first. I drove a good 3 miles all the way up to the top, just to be told by some nasty woman with a power trip, that I had to drive all the way back down to pay and get a receipt. So I drove back over several speed bumps and In the process I lost some debris, so they tried to charge me double. I told them no way and took my business elsewhere. They are obviously bent on taking the most they can get from people and they are not worthy of any ones business. I will never go there again. And thanks to Cass B's wonderful review, I drove 30 miles out of my way just to find this out. read more

Pretty easy place to recycle. I stopped in here today since my normal drop off is closed after 1:00 p.m. If you're just taking recycling, you only have to stop in to the weigh station and get a printed receipt (its still free). They use it for tracking purposes only apparently. Either way, the place is actually really clean for a landfill. The recycling area has clearly been well kept and has all of the streams. The gal at the station was quick, courteous, and helpful. read more

These guys run an extremely shady operation. They post nonsensical rates at the entrance of the landfill, then hit you with a MASSIVE, OVERPRICED Bill at the end. So your stuck paying an overpriced bill, or attempt to run through the retractable gate. Even their receipt doesn't make sense and even bother to show your before and after weight. They are making up prices as they go along and are stealing from the general public. ($402.74 for one 16ft truck full of NORMAL garbage. NOT Bricks, Not Gold Bars, and the truck was only half full. EVERYONE WATCH OUT FOR THESE RIP OFFS!!!! read more

This was my first time to this location, I was dropping off two old mattresses. The staff were very friendly and helpful which I was grateful for because I was unsure as to how the process worked since I'd never been there before. A more customer-friendly signage update would be a significant improvement for those who don't frequent the site. I turned around and drove back and forth for a bit before I found the area to discard my items at. I feel that improving signage would vastly improve the customer experience. read more

Just signed up for trash service with Waste Management and the only reason why we didn't give it 5 stars is because we had a Brenda as our rep and she was so bland. We asked to speak to someone else and so we got Vanessa...she was great! Had a great upbeat personality and was soooo helpful! Good rates too. Thank you Vanessa for making it an easy transaction! read more

After 4 PHONE CALLS, Yelp was the only place, I could FINALLY find a good phone number for information on Denver's Arapahoe Disposal Site's, hours of operation. read more