I should have been on Marla Stamm's couch ten years ago!! I believe or through my personal…read moreexperience, I believe that it is difficult to find a counselor that really "fits." Marla has a special way of not making you feel judged as you share your reason to be there. I have also found through experience that if you cannot truly be completely honest with your counselor no amount of counseling will help. With Marla I can be honest which can be hard when you have to share yourself not in the best light sometimes. I feel safe in opening up with Marla and know that she absolutely has my best interests at heart. You leave her office feeling cared for but also feeling accomplished that you are working on yourself & knocking out your problems. I have made great strides by having the help of Marla in my life. I feel very grateful to have found a counselor that comes across as a caring, empathetic & is also a very strong woman that is also gifted with a quick wit. If you are looking for a counselor, you will be so grateful that you reached out to Marla.

Marla Stamm is the most irresponsible, selfish, unprofessional therapist I've ever had the…read moremisfortune to encounter. Her sessions were full of her talking about herself, but more importantly... She billed insurance incorrectly (I had full coverage at the time), told me it was her fault and she'd fix it (it was her fault, she entered the wrong ID), then she canceled my appointments and I didn't hear from her again for three years. ...until I received a debt collection notice. She never called, emailed, or sent a letter/statement/bill. I've called insurance, confirmed I had coverage, confirmed that the EOB from Marla had the wrong ID, and insurance contacted the debt collection agency AND Marla. TWENTY DAYS LATER and I receive another debt collection notice. If you have any health issues, Marla will make them worse. She is simply untrustworthy. Don't waste your time with her; there are a lot of other wonderful mental health experts in the region.

I highly recommend Jennifer Harwood for her exceptional professionalism, dedication, and integrity…read more Jennifer consistently demonstrates strong leadership skills and a genuine commitment to supporting others. She communicates clearly, listens thoughtfully, and approaches challenges with a solution-oriented mindset. Jennifer builds positive relationships with colleagues and stakeholders through trust, collaboration, and respect. Her ability to stay organized, manage responsibilities effectively, and follow through on commitments makes her a dependable and valued team member. Beyond her professional skills, Jennifer is approachable, compassionate, and always willing to lend support when needed. She brings both competence and heart to her work, making a meaningful impact in any environment she serves.

I cannot say enough to give Jennifer the credit she deserves. Over the years, I have had many…read moretherapists. I honestly feel like I hit GOLD when I started with Jennifer. I could never imagine seeing anyone else. She has given me my life back. She listens and is able to figure out exactly how to help. She even calls me out and challenges me if she sees me heading in an unhealthy situation. I am so grateful for her and I think everyone needs a "Jennifer". More than highly recommend!

Common theme with these reviews. Money hungry. God forbid you have an emergency and need to…read morereschedule. We do everything we can to make all appointments and absolutely wasn't able to make one, with good reason. They expect us to bend the knee when the doctors cancel at the last minute, which has happened multiple times. Pathetic. Change your policy. This has to be hurting your business and reputation.

My mother received this letter in the mail (12/22) with this nasty notation about my father missing…read moreappointments. He passed away suddenly (06/22) and my mother called them shortly after he passed to notify them and this is how they handle business. HOW INCREDIBLY INCONSIDERATE AND DISRESPECTFUL! Also, if he missed 2 months of appointments from June/July, why are they just now sending a notice?!?! If they cared, they would have attempted to reach out to his emergency contact. On top of this, they were charging monthly late fees. As a mental health care provider, you would think they would have the skillset to better handle a situation like this. I would never recommend a place of business this poorly managed and with providers who care this little about their clients/patients. Do better EPA, your patients deserve it. In a world where you can be anything, be kind.

This office is absolutely amazing! The staff is very welcoming. The inside of the office itself is…read morebeautiful and calming with its elegant lightening and homely feel. The providers are very helpful and the best part is the wait time is minimal. Excellent experience overall and outstanding service. I would highly recommend this office.

The staff is nice and the providers listen to the patients.read more

Billing department has been terrible from the moment we started taking going here. Tried billing us…read morefrom 2019z saying our insurance just paid it in 2022. Called insurance to confirm this, which that is incorrect. Our they over billing people and pocketing the money??? Hmm they might need to be investigated. Keep all your records of payments you've made, for years to come!!!

I never post anything but five star reviews, however, I need to share my frustrations about this…read moreplace. The practitioners have been fine, but the process to get an initial appointment was shockingly difficult. I felt uncomfortable with the way I was spoken to as a potential patient. This is not typical in my experience with healthcare, but maybe this is typical for the way mental health providers offer services? Subpar scheduling services? Sadly, I have to say these gatekeepers weren't the worst I experienced in Evansville while searching for therapists in the city. I hope the practice reads these reviews and really considers altering their initial contact procedure in order to be more patient centered.

I posted a review on Facebook yesterday morning, to my surprise the review was deleted or hidden…read moreand now I can't see it. I was a former patient and allegedly I owed $100 in past due balances. I had absolutely no idea and they sent statements to an address that I hadn't lived at since 2017 and they sent statements in January, March, and I believe one more before they sent me to collections. The office manager was snarky and rude. I would've happily paid the $100 today since I was completely unaware I even owed any money. I tried to explain to them that I hadn't lived there since 2017 and she wasn't having any of that. Had I known I owed money, had they been a bit nicer, and had they taken the time to actually speak with me - we could've had a completely different outcome. Disappointed to say the least. Wouldn't recommend to my worst enemy.

I can't necessarily comment on the entire staff, but Linda Pruitt is one of the most phenomenal…read morehuman beings I have ever had the pleasure of knowing. A very kind, caring, knowledgeable individual who has been able to help me through some of the toughest times of my life and come out on the other side a better person than I was. Has taught me to look at things from different perspectives, and follow that good ol' saying: "God grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.

First and foremost, Karie is amazing!! She gets 5 stars…read more I am giving the experience a 1. This due to billing, the outsourcing of the call center, and not being able to speak to someone in the office. Talking to an actual billing person is near impossible. Every time I am in the office there is always a new charge for something. I have also found in my EOB's that there are charges that aren't even covered with my insurance or the services have been entered incorrectly. Unfortunately, I will have to leave because of this issue. My medical is expensive enough, I don't need the headache of trying to figure out their mess every time I have an appointment.

This crazy doctor has called me everyday with threats of a lawsuit of 275$ he says I owe him I have…read moreconcerns about my healthcare provider, Dr. Malek, in Evansville, Indiana, who has treated me for two years. Since starting Medicare Part B in January, I've faced unexpected $60 co-pays for frequent visits. I recently learned that if enrolled in the Medicare Savings Program, premiums and a $286 deductible are covered, but I missed this information and have been paying co-pays. Dr. Malek's office, which employs offshore staff, lacks nurses and medical assistants, focusing instead on collecting payments. Medicare has been double-billed, and I was pressured to pay $25 to leave after questioning my bill. Dr. Malek called me, leaving a voicemail about a $25 monthly payment plan, and later dismissed me via Facebook Messenger, demanding $275 I don't owe. This platform is unsecured for health information, and his actions constitute patient abandonment. Dr. Malek has threatened legal action and verbally abused me over unpaid bills. I have evidence to support my claims and have reported the issue to Medicare, the Attorney General's office, and the licensing office. I've retained an attorney and plan to share evidence with them. I urge others to be cautious when dealing with Dr. Malek, who provides Suboxone treatment. Thank you.