1. Reflections Counseling Associates

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Evansville, IN

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Reflections Counseling Associates

5.0 (1 review)
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8 years ago

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Bachar Malek, MD Office

Bachar Malek, MD Office

3.0(6 reviews)
0.4 mi

First and foremost, Karie is amazing!! She gets 5 stars…read more I am giving the experience a 1. This due to billing, the outsourcing of the call center, and not being able to speak to someone in the office. Talking to an actual billing person is near impossible. Every time I am in the office there is always a new charge for something. I have also found in my EOB's that there are charges that aren't even covered with my insurance or the services have been entered incorrectly. Unfortunately, I will have to leave because of this issue. My medical is expensive enough, I don't need the headache of trying to figure out their mess every time I have an appointment.

This crazy doctor has called me everyday with threats of a lawsuit of 275$ he says I owe him I have…read moreconcerns about my healthcare provider, Dr. Malek, in Evansville, Indiana, who has treated me for two years. Since starting Medicare Part B in January, I've faced unexpected $60 co-pays for frequent visits. I recently learned that if enrolled in the Medicare Savings Program, premiums and a $286 deductible are covered, but I missed this information and have been paying co-pays. Dr. Malek's office, which employs offshore staff, lacks nurses and medical assistants, focusing instead on collecting payments. Medicare has been double-billed, and I was pressured to pay $25 to leave after questioning my bill. Dr. Malek called me, leaving a voicemail about a $25 monthly payment plan, and later dismissed me via Facebook Messenger, demanding $275 I don't owe. This platform is unsecured for health information, and his actions constitute patient abandonment. Dr. Malek has threatened legal action and verbally abused me over unpaid bills. I have evidence to support my claims and have reported the issue to Medicare, the Attorney General's office, and the licensing office. I've retained an attorney and plan to share evidence with them. I urge others to be cautious when dealing with Dr. Malek, who provides Suboxone treatment. Thank you.

Virtual Consult MD

Virtual Consult MD

1.3(7 reviews)
0.5 mi

I showed up complaining of ADHD symptoms and anxiety and she did a 10-15 minute evaluation after…read moretaking my bloodwork and told me I didn't have ADHD because I wasn't as skinny as most ADHD people I was 12 percent body fat at the time and in a tank top,I went back for a second analysis and she said the same thing but told me I may have OCD as she ended our session abruptly

Have had only two appointments in the evansville office and have had a horrible experience both…read moretimes. Dr. Kanan talked about HIMSELF through the entire appointment, spoke of his clients to me like they were collectors cards, wore sweats and a dirty t-shirt, and was 10 minutes late. Also admitted he had absolutely 0 experience in treating people with my issues but took my case anyway because "he was sure he could help" despite it being a complex disorder that requires years of training to treat. Doctor Shannon was much the same during my medication appointment, taking absolutely none of my concerns or precious experiences into account, put me a on a medication that had an adverse reaction to a med I was already on, despite her KNOWING I was on it, totally ignored my attempts to comment on what meds had not helped in the past and spoke over me repeatedly. During both appointments, I was ignored and all attempts to try and communicate with staff were met with glares. I cannot tell you enough that these people do not care about you. You are a number, a billing number specifically. You will not be matched with a competant care provider who is well versed in your condition or issue. You WILL be matched with someone who hears your familial concerns and says "ah, I get it, I'm a family man too. To two fur babies!" As if its the same. Disgusted, exhausted, and overall just worse than when I started after treatment here. ​​

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Reflections Counseling Associates - c_and_mh - Updated October 2026

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