Do not take your special needs children here. I stick it out for a bit over a year, I tried really hard to overlook the negligence and the impersonal care, the rudeness and or absolute silence from office staff, but I finally have enough. Those of us with Autism and special needs children are desperate for medication management and behavioral guidance from "specialists" and Indiana lacks specialists for this disability. My experience:
- first visit intake was dominated by the nurse talking about her children's disabilities instead of evaluating my child and our needs.
- Subsequent visits were virtual but our Dr. switched us to a nurse practicer out of Texas who without evaluating and getting to know my child, was diagnosing him with disabilities he doesn't have and suggesting extreme medications.
- After complaining I was told our original Dr. would manage my son. His visits were monthly but medications were never called in, notes for school administered medication. Not provided. I'd call, email, a dozen times with no reply.
- In May my son had a very traumatic meltdown. When I called the office desperate to talk to the Dr., it took days for him to contact me and he only did because I emailed him. I asked for an appointment, I asked to discuss the incident, he only wanted to call in a medication with no consult. I asked for a follow up 2 weeks later and he said he would take care of it and never did. He had zero interest in what had occurred.
- Finally, school had begun and the school needs a new Dr. note to provide medication - I've called, emailed half a dozen times- no note.
I have contacted my Developmental Specialist and she provided the note immediately and will take over the medication management. This office is about reoccurring revenue. A 15 min routine consult once a month for 250$ - no real patient care, no real medication management. Zero respect for patients, parents and mental health needs. read more
