Lacresha,DNP stayed late to help me. The other staff basically acted like I was an inconvenience because I came in close to close and several people were ahead of me but I can't tell you how her sweet voice, holding my hand, and not rushing me were the most comforting feeling. Sara was rude and and the other assistant acted like she just wanted to get out of there. I've never had a better experience with an urgent care! She took her time and was very thorough, more thorough than my own doctor. I was scared I would find care on Friday night but this office was truly the best. She fixed up my leg and even called to make sure I made it home safely. This is the only doctor I'll ever go back to. The office staff rolled their eyes and acted like I shouldn't be there late. You can't help when urgent things happen. Deaconess has a caring and loving NP which surprised me. Lacresha gave me patience and care and I even yelled at her for how long I had to wait but once she walked in to the room, I immediately realized why people come here. She is the best. I will not go to anyone but her from now on. They do need to get nicer nurses and people who check us in because they were rude. Thank you Lacresha. I wish you were my regular doctor. read more