There is no better person to take care of your health than Kathy Parker. She is by far, the best…read morephysician I have ever had as a primary care. She sold the practice and it is different - but the care from Kathy is second to none. I endorse her 100% I do not know if they are taking new patients at this time - but call and see.

I have been a patient for many years and have had an excellent experience all around. The office is…read morealways available and responsive to my questions. The patient portal is easy to navigate and helpful in helping me keep all of my medical information organized. Kathy is always kind, unbiased, respectful, and clearly has my best interests in mind. She listens to my health concerns and follows up on them appropriately with medical imaging and lab work when needed. I have also recently been seen by Samantha who is equally as wonderful.

Horrible customer service, got a bill invoice from them, two and a half months later, dated invoice…read morestated 7/17/2026, says pass due, because they messed up!!! sent it late!!! not my fault!! also, not a good, itemized bill! non-emergency transport. What, I had seizures caused by a mass. Was at the RI Hospital for 14 days. You need to send a itemized bill!! Mistakes are your fault. As a former EMT, you have to do this right. I will dispute this bill! and call the attorney general or Chanel 10!!!

Thank you to Anne and Bill who transported my mother to and from my home for a family cookout this…read morepast Saturday. It is the first time she in seven months since her spinal cord injury that she was able to come to my home and celebrate. ProAmb has been so accommodating and wonderful - thank you for your compassion..... Sincerely, Linda Del Vecchio-Gilbert

Made appointment for 5:45. It is now 7:05. We have still not been seen. Told there is only 1…read moreprovider. If they were honest about appointment times I would not have come. Seen at 7:12. The medical tech is super friendly! The physician is efficient, funny, explains clearly, listens and is helpful. If the company stop being cheap & paid for additional staff like these two, it would be an awesome place. It is now 7:25, almost 2 hours later and we are done.

No medical asst that generally is there to take vital signs prior to seeing the Doctor or PA (…read morephysician's asst.) who is certainly qualified to see patients in this setting. The radiologist technician took my vitals ( just a little unusual that he'd do the vitals) Usually a medical Asst is there. However, he was very nice & welcoming ( Dillon) I went in for cough, fever, general fatigue. Chest xray done and the PA ( physician asst) by the name of C. Pickering informed me my chest x-ray was normal. He prescribed an inhaler and 2 ( two!) antibiotics. ( Amoxicillin & Doxycycline) If the chest x-ray was " normal " why would I need 2 antibiotics let alone one? Well, I wouldn't!! Only bacterial infections require an antibiotic and since he said my x-ray was normal I'd assume this was viral therefore not needing antibiotics. Well, I get to CVS and the PA calls me and tells me that I actually have pneumonia in my left lung. I'm not happy at this point for such confusion telling me my xray is normal and now it's not! I'm 72 yrs old and having pneumonia at my age is a serious health concern because aging weakens the immune system and lung function, increasing risks for complications like respiratory failure, sepsis, and even death, with mortality rates "significantly higher" in older adults. I'm a retired RN so this is why i'm knowledgeable. So here I am with an inhaler ( that's fine) but two antibiotics! So which one do I take? I opted for the stronger one and if I'm not better I'll return to see my primary care Doctor. ( His office was closed today hence urgent care) Please opt for another urgent care if you need one or call and see who's on duty. If it's C. Pickering then pass and go elsewhere please. Children are also seen here so I'd be very cautious. Wishing you all a Happy Holiday Season and continued good health.

I had the most wonderful experience at Medical Associates of RI. I've been going to Doctors in…read morethis practice for years but recently saw my GP at the Barrington location. It was well kept, plenty of parking, everyone (including my Doctor) was incredibly nice and knowledgeable and most importantly it was super clean! I was pleasantly surprised to even notice how wonderful of an experience I had and altho I don't want to be sick, it won't be more of a painful trip if/when I do have to go back.

I have been a patient of this office for awhile and always received the best care possible…read more Recently, my Achilles tendon detached as a result of a large bone spur breaking off from my heel. I was worried about the surgery because this could affect my gait. I made the call and received an appointment with Dr. Michael Reuter. I hit the jackpot! From that appointment until my release date, Dr. Reuter has been fabulous. Not only did he take excellent care of my foot but he also made sure that I was comfortable and had everything I needed. Of course, I had many, many questions but Dr. Reuter always took the time to answer every one. It was so reassuring to me to know that Dr. Reuter was doing all the worrying and that I could concentrate on healing. Dr. Reuter - thank you for everything even though it doesn't seem enough. Maureen

I don't know if I have been spoiled up till now, but I have been disappointed each time I have…read morevisited this office. When I talk to other people they seem to think all of this is normal, but it's not what I've been used to. First of all, the office waiting area as well as the building is a little run down. It would be nice to have an office that makes you feel fresh, even if you're not feeling fresh yourself. The first time I met with Dr. Dorris, she was nice, but she came into the room with an agenda. After I left and went to pick up my medication, I found out that she has prescribed another vitamin that she did not tell me about. This is the same vitamin that she asked about as soon as she walked into the room, before she even got to know me, so I feel like she filed the prescription before she even met with me. I actually already take this vitamin, as I told her, so there was no need to get a prescription for it. Each time since then I have had to wait a considerable amount of time both in the waiting room and then again in the room. Once when I was 5 minutes late, they almost scolded me for it, but with the waiting experience I have had there before, I haven't seen the need to be on time only to wait there. For the last time, it took an hour just to have a med check - something that should've taken less than 15 minutes.

Dr. Dorris has only been my PCP for 2 years, but so far she has been fantastic! When I go for my…read moreyearly, she is interested in both my physical and mental health, and she asks real questions and shows genuine interest in her patients. Highly recommend!

i saw Dr. Leonard today She is always kind..considerate,,and leaves no stone unturned. Dr…read more Leonards staff was great too :)

Dr. Polly has the potential to be a wonderful doctor; however, she currently does not have the…read moreability to see the importance in either advocating or listening to her patients. The intent of all medical professionals should be to listen to patient concerns and rule out all possibility for the sake of reassurance. In my experience, Dr. Polly was quick to bill the simplest of exams, which provided no real substance in regard to medical advice. However, when I requested additional services for my current situation (blood work, neuro referral, etc.), she immediately shut it down as it was not her medical opinion. I even had blue cross blue shield following up regarding my service and when I explained my situation, they also saw concern for the lack of urgency or concern Dr. Polly exhibited. I am not dismissing Dr. Polly's diagnosis, because it could very well be accurate; however, her professionalism and the will to listen to her patients is my concern. My wife had also called expressing her concerns, and she was told her call would be returned; however, it was not despite her follow up call to see if the office may have forgotten. This is not the physician I would want for my loved ones, especially those that do not typically advocate for themselves.

Dr. Cyronak is an amazing doctor. She is incredibly friendly and reassuring, she is super easy to…read moretalk to. She takes the time to listen and chat a bit about my life every time I see her. I never feel rushed and always feel well cared for when I'm in her office.

Best doctor ever. How many people can actually say they love their PCP. I can! She is just an…read moreamazing person, she really listens and will spend a lot of time with you. She is genuine and has a great sense of humor too! I feel comfortable discussing any health issue I may have with her.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.