I'm giving WiSpring 2 stars only because it is better than any of the other abysmal options for internet access. Though full outages are rare, speeds are very, very slow. I work from my home, and am now put in a position where I'll be forced to rent an office in GB in order to reliably access the internet with anything better than dialup speeds. Though they were formerly locally owned and the initial setup was pleasant enough (though costly), it seems they've been bought out. Customer service is ineffectual - I've had days on end where I could barely access the internet, spent hours on the phone with customer service, and was continually told this was my problem, not theirs. Not true, not helpful, and no offer of refund for their over priced service. read more