I was shocked at the school's poor rating so I felt compelled to leave a review. I noticed a lot of…read morethese reviews are quite old and our daughter has started attending the school within the last year. I believe that some changes have been made regarding some of the complaints I see in these older reviews. Most importantly, our daughter loves the school. She is so excited to see her friends and teachers every day. I have never once had any concern that she was being mistreated in any way. When she was younger, we sent her to Bright Horizons daycare which was horrendous compared to NCMA. We get a daily paper report about our daughter's activities and interactions. I do appreciate that the teachers take the time to hand-write these notes everyday but I would prefer some sort of app to save paper and also see photos. The only other thing that I could possibly complain about is the playground for the younger children which, in my opinion, is a little too safe and could use something for the children to climb on and slide down. However, some may not see this as a bad thing. The school uses organic produce and milk (meat is conventional) and we were allowed to see the kitchen when touring the school. Also when touring the school, I was impressed that the director knew every child's name and greeted each warmly. During our tour, we were shown all of the classrooms and I was especially impressed with the infant room which was very quiet and quite different from most other daycares that I have toured with crying babies everywhere. I really liked that sleeping babies were given a quiet area to nap unlike a lot of other daycares where they are expected to sleep in noisy classrooms. Whenever I have had a question or concern, a meeting has been arranged with our daughter's teacher within 24 hours. Overall we are very pleased with NCMA and we are planning on enrolling our youngest soon.

Parents please do not leave your children here. I cannot stress enough how sad it was for me to…read morepick up my son with several unexplained bruises. My son advised me a teacher pinched him. When I brought this to the attention of the staff they were extremely uncooperative. I was advised by the teacher (Ms. Peace and Ms. Lupita) and the administrators (Heather/Caitlyn) they were under strict orders to not access any cameras and only the head of the school could see them. I reported this immediately to the head of the school/owner, Fahima Rouabah, she ignored my concerns and failed to investigate the matter. I received an email from Fahima Rouabah16 days after the incident only to advise me the camera footage had been erased. This was huge red flag for me considering they knew about my concerns on the day it occurred. They showed me an incident report but refused to provide me a copy. Additional concerns for me was the class ratios were completely unsafe - I walked in once to find one teacher with about 20 children. They mislead me to believe they offer organic food but this was untrue as they feed the children lucky charms and raisin bran for breakfast. The head of the school/owner Fahima Rouabah poorly managed this situation and was extremely unprofessional. There was no empathy, urgency or genuine concern for my child's safety. I have file a complaint with child protective services against this facility to look into my concerns and a complaint with the BBB as well regarding my concerns and to demand my tuition be reimbursed. Parents please do not hesitate to contact me directly for any additional questions or to view the photos/emails regarding this matter.

Both of our girls go to Jiji's school since they were 1.5 years olds. They both love going to…read moreschool every day! Ms. Huma is very caring, professional and responsive. She creates incredible curriculums for kids and daily hands on activities are very fun and engaging. Ms. Huma is also flexible and responsible. Highly recommend if you're looking for affordable home school.

My daughter has been going here for a year and I am so happy with it! The teachers are so sweet…read moreand they know all the kids by name whether or not they are in their class. They have a toddler shaded playground, a scooter room, and lots of arts/crafts. This is a great school for music, singing, finger painting, playground, holiday parties, playing games. If you want a montessori, tri-lingual, organic option, look elsewhere. For a great school that gives your tots a good foundation, look no further.

My daughter loves Epiphany School! She is excited to see her teachers and friends. She spends time…read moreoutside daily, and I love hearing the new songs she sings.

Since the management change two months ago, this facility has unfortunately gone downhill. My…read more2-year-old has come home with more unexplained injuries in the last few weeks than in our entire two years here. These wounds are often not treated properly, and there have been multiple times where no incident report was filed -- and neither my husband nor I were informed by staff. The assistant director, Vanessa Ortiz, has extremely poor communication skills. It often takes more than a full school day to get a response to emails about serious issues like injuries. When we've tried to address concerns in person, we're met with excuses, not answers -- and certainly no sense of urgency. Also, if you have an issue and ask for the teacher's names (since we don't know their names due to so much turn over), don't expect to get them without the director reaching higher above her and then telling you to reach out to the area or regional director :) Shockingly, some teachers have even stepped in during conversations with other staff and *yelled* at us while trying to defend one another. The stories we're told rarely add up, and it feels like there's a serious lack of transparency and accountability. Supervision in the classrooms is clearly lacking, and poor communication seems to be used as a cover-up rather than a fix. There has also been an alarming amount of turnover among staff and students in just the last two months alone. That said, I want to give a huge shoutout to Mrs. Margie, Mrs. Wanda, and Ms. Jasmine. These amazing ladies are the only reason we're waiting until summer to pull our son. We truly appreciate the love and care you show our baby -- thank you from the bottom of our hearts.

This place is very unprofessional and doesn't properly supervise the children in its care. It has…read moreworkers who are ineligible to work in childcare and improper documentation/training.

I don't usually do reviews, but figured I might as well start here since I have a daughter there…read moreand we've used Kid Kountry for 2 years now. We originally wanted to go to another place that we heard many good things about and LOVED the facility, but were not able to get in when our daughter was born. We checked out a few other places and Kid Kountry was just down the road for us so we decided to pick this day care as it was under the cost of most of the others and very convenient. Let me tell you that we waaaayyyyyy undersold this place. It is fantastic. Ms Tiffonie and Ms Ruth are in charge of the newborns that come in and are amazing. As a first time parent who considers himself as having always been up on the baby and child raising issues, I consider myself pretty darn good. But what I thought I knew from reading Child Magazine or Parents was very different from actually knowing things like when it is time for your baby to switch from a soft nipple baby bottle to a hard nipple. Or when they should start practicing drinking out of a sippy cup and different tips and techniques for working with your child to sit up on their own and rolling over. Not only are they great with this, but they are extremely proactive. My wife and I say that we are "accidental" good parents. Our daughter has really learned a ton because of them and I wish we could say that it was because we are so amazing. My mother in law is a retired 1-4th grade teacher and is amazed that our daughter does things that her 2nd graders couldn't. Now, they are potty training her and working on the days of the week. Soooo... I guess I want to say that although the facility isn't as new and shiny as some places you see, they make up for it in love and attention to your child. The director Miss Connie is great and I want to give special recognition to Ms Tiffonie, Ms Ruth, Miss Martha and Ms Jessica. They treat my daughter like their own and are truly a part of my family. Don't hesitate to bring your children here. In fact, this is the first place you should bring your baby.

My wife and I sent our child here as a last resort because the daycare we were looking at was full…read more Multiple problems with the Administration. Lots of code violations, looked them up on the state of Texas website, and you will not be impressed. The food they serve is unhealthy. Its mainly sugary cereal and processed foods like pancakes and such. The care they give children is akin to babysitting at best. Every day I would walk in to pick up our infant, and I would pass a giant group of screaming, out of control children "playing" on the playground outside, and the care givers were sitting down on the bench, not paying attention, glued to their phones. Children would be huddled around them in a group, either starving for attention, or looking for protection from the rougher children pestering them. One day I picked up our child and there was a huge bounce house in the walkway, which is a violation of state regulations in itself, but the one person watching the kids was sitting down on the sidewalk where she couldn't see them, and was looking at her phone. She did this for a good 15 minutes while I was inside, and was still sitting there when I left. Most of the time our infant was left to lay in a bouncy seat, and we were concerned she was developing a flat spot on the back of her head. We asked more than once for her to be left down so she could crawl around, and only after insisting, did they do as we asked. They have a schedule for the infants, but they don't follow it. Only after we asked when the infants were being taken for a walk did they start following it. They were scheduled to be taken out twice a day. We were suspicious they were being taken only once, in the afternoon, so the parents would see it. There's a reason this facility always has room, and in our opinion, they should have their licensing pulled. The caretakers are not the problem here, but the supervisors are. The ladies who care for the infants work hard, and communicate pretty well, but in this type of daycare, the workers are only as good as their supervisors. The only saving grace for this place is that if you are late, or have a financial issue, they will work with you, allow you to pay a few days late.

The people at Small Miracles Academy have always been Angels to our little angels! They go the…read moreextra mile to make sure our kids feel welcome and included. We have had success with them assisting in potty training as well. We have been with them for years and as long as our children are needing daycare or after school service we definitely will be using them!

We have had our 2 boys at this location since they were 1.5 years and 8 months old. The staff has…read morebeen wonderful with them, teaching all the foundational elements of education. Numbers, letters, colors and social interactions have all been a part of their experience at Small Miracles. We had other options available when we made the decision to go with them and I have been nothing less than pleased with that decision. Regards, B. Lee

Amazing teachers do way more than educate - they inspire and we have found that at SJES. We have…read morebeen blessed with the teachers and entire staff. All the teachers make eye contact, always friendly, and are available to talk AND email. The teachers are very professional and caring. They are also very educated and serious about their jobs. They treat all of the children with love and respect. The director, Loree, is very compassionate and listens to parents. She is truly invested in the happiness and education of the children and takes the time to know each of them individually; she also makes it a priority to get to know the parents. You feel like your child is the most important concern at SJES. My son LOVES attending this school. The schools approach to education fosters a love of learning. My son learns because he is given some basic knowledge and the freedom and support to explore further. I also feel secure that there is a lock-pad on the door in the entryway, so you have to be buzzed in. In response to one parent's criticism of the cost: SJES prices seem standard for a private education, falling in the middle of the pack. There are some scholarships available for low-income families, and, from my experience over the last year; I'd say every penny they have goes back into the school to benefit the children. What we love about SJES: Involved Parent Community, Low Turnover Rate of the School Staff, Imagination Blocks and the Large Open Playground - have you been to the bear cave?!