Our son was enrolled for fewer than 100 days. Prior to Goddard, he attended another childcare…read moreprogram for two years without significant behavioral concerns beyond what is developmentally typical for his age. During his time at Goddard, the school reported frequent behavioral "outbursts." In January 2026, we received 13 calls from the director regarding his behavior.
During these communications, the only intervention described was "positive redirection." No structured behavior plan, escalation protocol, or individualized behavioral strategy was provided. Concerned about the sudden change, we consulted our pediatrician, who confirmed that our son's behavior was developmentally typical for a child of his age and noted concern that the school did not appear to be operating with a structured behavioral framework to support children consistently.
Following this, our pediatrician provided a plan intended to guide Goddard in supporting him. The owner declined to implement the IEP. Throughout this process, the responsibility for resolving behavioral concerns was repeatedly placed on us as parents, despite the behaviors only occurring during the school day while the child was in the school's care. When we asked leadership for specific recommendations or a collaborative plan, we were not provided with actionable guidance. Ultimately, rather than working with us to support our child, the school required that our son be unenrolled.
We have concerns regarding leadership qualifications. The director position at Goddard requires a bachelor's degree along with early childhood education or related experience. The current director does not meet these educational requirements. This raises concerns about whether the leadership position is being filled in accordance with expectations and whether the individual has the necessary qualifications to effectively oversee staff, manage behavioral concerns, and ensure program quality.
We observed practices that raise concerns about consistency and fairness. Parents who have established personal relationships with the director/owner receive informal "warning calls" when their children are experiencing behavioral difficulties, rather than formal documentation or consistent application of behavioral reporting procedures. This raises concerns about favoritism and unequal application of policies among families.
Perhaps most concerning was the overall leadership culture. The owner and director frequently deflected responsibility, minimized concerns, and demonstrated little willingness to partner with parents. From our experience, families who raise concerns or attempt to hold the school accountable are often encouraged or effectively required to unenroll rather than having issues addressed. This approach discourages transparency and does not foster the kind of partnership families should expect from a childcare provider.
Communication regarding our child's behavior was limited, and there was minimal collaboration or effort to implement a structured support plan. The burden of managing and resolving behavioral concerns was placed primarily on us rather than being addressed through a coordinated approach between the school and family.
Staffing turnover was also observed within the classroom, and parents were not consistently informed of changes. Based on available state information online, the facility had significant !!! turnover of staff in 2025 (check the TX state website). Frequent turnover can impact continuity of care and the ability to maintain consistent expectations and routines for children.
Since leaving Goddard, our son is thriving and has not exhibited the behaviors reported during his enrollment. This reinforces our belief that the environment, staff attitudes, and lack of structured behavioral support at Goddard is the cause.
Based on our experience, we would caution families considering this location. For a program that charges premium tuition, we expect professionalism, transparency, consistency, and partnership. We regret trusting this program and would not make the same decision again.