Primrose Rockwall is an amazing facility. My children are 3 and 1 and Primrose is the only daycare…read moreI have used. The teachers and staff all have a special personality that make my kids feel welcome and loved. I am so blessed to have my kids enrolled here.

I enrolled my child at Primrose on the strength of recommendations on a variety of websites, and…read morefrom friends. I was thrilled to have gotten him into the program, but that's about where the thrill ended. My son is still in the process of potty training- he has accidents from time to time which is normal for his age. I was assured that it wouldn't be an issue with the class he was entering, and that the teachers would help remind him to go. Instead of giving him a new pullup before or after nap, or even at any point in the day, my son sat in the same one I dropped him off in. I brought it to the attention of the director, who assured me it would be rectified in short order. Instead, on Friday my son came home with a rash all over his private parts and booty because they'd left him in a swim diaper FOR 8 HOURS. I contacted the director who told me we could move him to a lower class, and no real explanation as to why this issue was continuing. If it continues, I will be removing my child from the school. Edited to add update: Bailey actually responded really well with the situation. Most of my issues were resolved because of her swift action at fixing the problem.

As soon as you walk into this daycare, you feel an immediate warmth and friendliness. During our…read moreinitial walkthrough, we could see that not only were the kids happy, but the staff as well, and that says so much about a place. Our daughter Nati has truly blossomed with them, she's learned so much, and she's genuinely excited to go every day (sometimes not even wanting to leave!). The staff is incredible, and the communication is top-notch especially with the parent portal, which lets us stay connected and get quick responses. Everything has been spectacular, and we can't wait to grow our family with them. As working parents, it's such a relief to know we can trust this amazing place.

From the moment we walked into Kiddie Academy of Rockwall for our initial walkthrough, we felt an…read moreincredibly warm and genuine welcome from the owners and the entire team. It was immediately clear that the owners have a strong on-site presence and have built a supportive, collaborative leadership team. You can truly feel that the staff support one another--and most importantly, that they are deeply dedicated to childcare. We were so impressed that we didn't hesitate to register our daughter right away. While the cameras definitely provide peace of mind, what I appreciate most is knowing that every staff member is actively involved in my child's care. It feels personal, attentive, and intentional. If you're on the fence about choosing Kiddie Academy of Rockwall, don't be--go for it. Zero regrets for our family. We're so grateful to have found such a wonderful place for our daughter.

This was our third daycare in about 2 years with our daughter and we are thankful that we found it…read moreand enrolled our child at Goddard. We pulled our child out of the first daycare abruptly due to major issues. The second one was more or less ok, but struggled with major turnover in the classrooms that disrupted the class constantly. Goddard School in Rockwall changed all of that. Our daughter has absolutely flourished in this school and adores her teachers who have mostly all been with her from when she first enrolled. At previous schools, our daughter always had a rough time at drop off, and was always very emotional at pick up. But not at Goddard. She is excited to show up every day, and we virtually have to drag her away in the evenings at pickup while she goes classroom to classroom hugging all of her favorite teachers and friends. We credit Goddard in both her development and her confidence, both of which are through the roof. The very few questions & concerns that have popped up never fell on deaf ears and were addressed immediately by staff and ownership. We are confident that the school, ownership, leadership, and teachers have all helped prepare her for kindergarten and while we are excited to start the new chapter in the next school year, we will still miss the connections that our daughter has made with the staff and other classmates who will be moving to other schools. We cannot recommend Goddard School in Rockwall enough. From the staff, the facilities, class structure, and after school activities and parent involvement such as parent/student dances, parent/student days and events (none of which happened at previous schools), the school is exceptional and in our experience, we challenge anyone to find a better experience in a Rockwall/Heath area daycare. They will be few and far between.

Our son was enrolled for fewer than 100 days. Prior to Goddard, he attended another childcare…read moreprogram for two years without significant behavioral concerns beyond what is developmentally typical for his age. During his time at Goddard, the school reported frequent behavioral "outbursts." In January 2026, we received 13 calls from the director regarding his behavior. During these communications, the only intervention described was "positive redirection." No structured behavior plan, escalation protocol, or individualized behavioral strategy was provided. Concerned about the sudden change, we consulted our pediatrician, who confirmed that our son's behavior was developmentally typical for a child of his age and noted concern that the school did not appear to be operating with a structured behavioral framework to support children consistently. Following this, our pediatrician provided a plan intended to guide Goddard in supporting him. The owner declined to implement the IEP. Throughout this process, the responsibility for resolving behavioral concerns was repeatedly placed on us as parents, despite the behaviors only occurring during the school day while the child was in the school's care. When we asked leadership for specific recommendations or a collaborative plan, we were not provided with actionable guidance. Ultimately, rather than working with us to support our child, the school required that our son be unenrolled. We have concerns regarding leadership qualifications. The director position at Goddard requires a bachelor's degree along with early childhood education or related experience. The current director does not meet these educational requirements. This raises concerns about whether the leadership position is being filled in accordance with expectations and whether the individual has the necessary qualifications to effectively oversee staff, manage behavioral concerns, and ensure program quality. We observed practices that raise concerns about consistency and fairness. Parents who have established personal relationships with the director/owner receive informal "warning calls" when their children are experiencing behavioral difficulties, rather than formal documentation or consistent application of behavioral reporting procedures. This raises concerns about favoritism and unequal application of policies among families. Perhaps most concerning was the overall leadership culture. The owner and director frequently deflected responsibility, minimized concerns, and demonstrated little willingness to partner with parents. From our experience, families who raise concerns or attempt to hold the school accountable are often encouraged or effectively required to unenroll rather than having issues addressed. This approach discourages transparency and does not foster the kind of partnership families should expect from a childcare provider. Communication regarding our child's behavior was limited, and there was minimal collaboration or effort to implement a structured support plan. The burden of managing and resolving behavioral concerns was placed primarily on us rather than being addressed through a coordinated approach between the school and family. Staffing turnover was also observed within the classroom, and parents were not consistently informed of changes. Based on available state information online, the facility had significant !!! turnover of staff in 2025 (check the TX state website). Frequent turnover can impact continuity of care and the ability to maintain consistent expectations and routines for children. Since leaving Goddard, our son is thriving and has not exhibited the behaviors reported during his enrollment. This reinforces our belief that the environment, staff attitudes, and lack of structured behavioral support at Goddard is the cause. Based on our experience, we would caution families considering this location. For a program that charges premium tuition, we expect professionalism, transparency, consistency, and partnership. We regret trusting this program and would not make the same decision again.

They are organized, professional and courteous! Great Teachers! And Staff! The place is clean too!read more

My 2 kiddos grew up at Whistlestop station (Hickox)!!! We love the family at WSS- they are all the…read morethings any parent would look for in a day care. The staff are helpful, attentive, and they have so much love to give to our little ones. My two littles started at 9 mos / 1 year and they're now 5 and 3 y/o. My 5 year old graduated the Pre K program but uses the after school bus rider program and gets picked up at WSS with his sister - another AWESOME perk that WSS offers! We love our family at WSS Hickox!

Children's Park is the place you've been looking for. I…read moretruly cannot say enough good things about the amazing staff here. From the moment you walk in, you're greeted with smiles and warm energy. Mrs. Kristy and Mrs. Lindsey at the front desk start our mornings off right with a cheerful "Good Morning!" that sets the tone for the day. Mrs. Natasha is incredibly soft-spoken, kind, and wonderfully communicative--her calm presence is so reassuring. We enrolled our son last school year, and he absolutely loves it. He runs into the building every morning full of excitement and comes home happy and full of stories. He gets to do fun projects during the school year, and now that he's in summer camp, he's going on awesome field trips that he truly enjoys. After having more than my fair share of bad experiences with childcare in the past--some of which left me with a bit of PTSD--I can confidently say that Children's Park has given me peace of mind. I know they're watching over my little guy, keeping him safe, and helping him grow into his best self. If you're looking for a daycare where your child is truly cared for and you can feel confident and comfortable every time you drop them off, Children's Park is the place to be.

I wish i could give this place a zero. Years ago when i was only 8, my parents took me here because…read morethey had work and couldn't supervise me. The staff seemed very kind and welcoming, but after my father and mother left, I realized that the caretakers were SNAKES. They screamed and yelled at me just for being there, starved us, and trapped us outside in the 105 degree summer heat. I had to go repeatedly for weeks on end, and all i had to eat for lunch there was a chicken tumor sandwich and 2 goldfish crackers. (This is not a satire.) I don't know how much my parents paid for me to go here, but it sure as hell wasn't worth a penny!!!

Very disappointing experience to say the least. We had signed our son up about a month ago at…read moreChildren's Lighthouse of Rockwall and there have been nothing but issues daily. We had arrived for our sons first day, they did not know who we were or where he was supposed to be. We were walked around for 10 minutes from room to room until she figured it out. The lady continued to say "we have just signed up so many children lately, hard to keep track of everyone" When we did finally meet his "teacher" for the day it was a very cold experience. No comfort for the child and not welcoming what so ever. We had hoped this was an off day and spoke with their director Rebecca the following day. We were told this is not the normal and apologized and informed us it will get better, they continue to praise and announce that they continue adding more children yet the current children are still not properly cared for. Not enough staff in the rooms, when we show up for drop off there are typically kids wrestling, kids in corners crying and all around it looks like one big mess. The teacher is usually with 20+ kids and it is not enough. Immediately after discussing our issues, it seemed to be a touch better for a couple days as there was a new teacher and she was a lot better. But that did not last long and she was transferred and he got another even colder teacher. Everyday we arrive it's a new teacher, chaos, no consistency, no compassion or caring. When you enter the classroom, the teachers barely even look at you. They really do need to dive deep into their hiring practice. Upon visiting before signup, they spoke a big game and the facilities were all clean, we were excited to the fact our child would be learning while there - this was not the case. He was just recently at Bright Horizons in Plano but we wanted to get him closer. We have never had an experience quite like this and honestly hope no other families have to go through the same experience. We have removed him from Children's Lighthouse and got him immediately into a much better facility.

Used to work here, lasted less than 2 weeks. Glad I got out after reading other parents reviews…read moreabout this crappy place. ZERO communication between staff & employees, questions/concerns/suggestions just float in the air. Don't offer REAL in person training, leave you to figure it out & fend for yourself. This place is not worth anybody's time or money whether you're a parent or seeking employment.