This is not a daycare, this is an amazing program that helps my children to develop and prepare for…read moreKindergarten. From the toddler room, where my twin boys are potty trained (ok 1 is and the other is a work in process). They come home every day singing their ABC's, counting, and talking about Jesus. To the big kid class where my 4 year old knows sign language, counts in Spanish, and talks every day about his lessons he has learned and how he has Jesus in his heart. The staff here is amazing and I absolutely love everything about this school. My 3 boys have been going here since they were 6 weeks old and I would not trust them with anyone else.

Primrose Rockwall is an amazing facility. My children are 3 and 1 and Primrose is the only daycare…read moreI have used. The teachers and staff all have a special personality that make my kids feel welcome and loved. I am so blessed to have my kids enrolled here.

I enrolled my child at Primrose on the strength of recommendations on a variety of websites, and…read morefrom friends. I was thrilled to have gotten him into the program, but that's about where the thrill ended. My son is still in the process of potty training- he has accidents from time to time which is normal for his age. I was assured that it wouldn't be an issue with the class he was entering, and that the teachers would help remind him to go. Instead of giving him a new pullup before or after nap, or even at any point in the day, my son sat in the same one I dropped him off in. I brought it to the attention of the director, who assured me it would be rectified in short order. Instead, on Friday my son came home with a rash all over his private parts and booty because they'd left him in a swim diaper FOR 8 HOURS. I contacted the director who told me we could move him to a lower class, and no real explanation as to why this issue was continuing. If it continues, I will be removing my child from the school. Edited to add update: Bailey actually responded really well with the situation. Most of my issues were resolved because of her swift action at fixing the problem.

Galaxy Ranch is a great school with teachers who care and stick around. We've been to several other…read moredaycares but have stuck with this one for 4 years now and have never had a problem. Our kids run in, and hug their teachers. We trust the staff wholeheartedly to care for our kids. My oldest learned how to swim thanks to Galaxy, and established her best friends at this school.

Never again will we trust a private school. We enrolled our four year old son here and prior to…read moreenrollment we let them know he didn't talk as great as others and was already in speech for it had already been tested for other issues and had only been told he had a speech delay. So we thought a private school you usually pay for better schooling than public school.. but boy were we wrong. So imagine you're a four year old boy trying to communicate and learn and the teacher constantly put him into the office over and over for "acting out" instead of a teacher being patient and helping him. The school decided to kick him out of prek.. First note home was he doesn't talk as well as others... (we already mentioned this from the get go) how does a school say on their website they help the whole child yet they turned away our son. Not only did that make us feel like complete failures as parents though we did everything we could to help him. They didn't even talk to us about options on how to help him it was lets just pack up his stuff and get rid of him without a second thought. And write another note on everything our son "can't do" How can someone call themselves a private school and say they help children and turn them away the next. No notice or anything. Nothing but negativity from this place.

Greatest day care owners care B about having good people working…read moreThere. care about their people treat them well.

I called the number 469-630-7598 and the receptionist keeps hanging up, very rude !! Do not…read morerecommend!!

This was our third daycare in about 2 years with our daughter and we are thankful that we found it…read moreand enrolled our child at Goddard. We pulled our child out of the first daycare abruptly due to major issues. The second one was more or less ok, but struggled with major turnover in the classrooms that disrupted the class constantly. Goddard School in Rockwall changed all of that. Our daughter has absolutely flourished in this school and adores her teachers who have mostly all been with her from when she first enrolled. At previous schools, our daughter always had a rough time at drop off, and was always very emotional at pick up. But not at Goddard. She is excited to show up every day, and we virtually have to drag her away in the evenings at pickup while she goes classroom to classroom hugging all of her favorite teachers and friends. We credit Goddard in both her development and her confidence, both of which are through the roof. The very few questions & concerns that have popped up never fell on deaf ears and were addressed immediately by staff and ownership. We are confident that the school, ownership, leadership, and teachers have all helped prepare her for kindergarten and while we are excited to start the new chapter in the next school year, we will still miss the connections that our daughter has made with the staff and other classmates who will be moving to other schools. We cannot recommend Goddard School in Rockwall enough. From the staff, the facilities, class structure, and after school activities and parent involvement such as parent/student dances, parent/student days and events (none of which happened at previous schools), the school is exceptional and in our experience, we challenge anyone to find a better experience in a Rockwall/Heath area daycare. They will be few and far between.

Our son was enrolled for fewer than 100 days. Prior to Goddard, he attended another childcare…read moreprogram for two years without significant behavioral concerns beyond what is developmentally typical for his age. During his time at Goddard, the school reported frequent behavioral "outbursts." In January 2026, we received 13 calls from the director regarding his behavior. During these communications, the only intervention described was "positive redirection." No structured behavior plan, escalation protocol, or individualized behavioral strategy was provided. Concerned about the sudden change, we consulted our pediatrician, who confirmed that our son's behavior was developmentally typical for a child of his age and noted concern that the school did not appear to be operating with a structured behavioral framework to support children consistently. Following this, our pediatrician provided a plan intended to guide Goddard in supporting him. The owner declined to implement the IEP. Throughout this process, the responsibility for resolving behavioral concerns was repeatedly placed on us as parents, despite the behaviors only occurring during the school day while the child was in the school's care. When we asked leadership for specific recommendations or a collaborative plan, we were not provided with actionable guidance. Ultimately, rather than working with us to support our child, the school required that our son be unenrolled. We have concerns regarding leadership qualifications. The director position at Goddard requires a bachelor's degree along with early childhood education or related experience. The current director does not meet these educational requirements. This raises concerns about whether the leadership position is being filled in accordance with expectations and whether the individual has the necessary qualifications to effectively oversee staff, manage behavioral concerns, and ensure program quality. We observed practices that raise concerns about consistency and fairness. Parents who have established personal relationships with the director/owner receive informal "warning calls" when their children are experiencing behavioral difficulties, rather than formal documentation or consistent application of behavioral reporting procedures. This raises concerns about favoritism and unequal application of policies among families. Perhaps most concerning was the overall leadership culture. The owner and director frequently deflected responsibility, minimized concerns, and demonstrated little willingness to partner with parents. From our experience, families who raise concerns or attempt to hold the school accountable are often encouraged or effectively required to unenroll rather than having issues addressed. This approach discourages transparency and does not foster the kind of partnership families should expect from a childcare provider. Communication regarding our child's behavior was limited, and there was minimal collaboration or effort to implement a structured support plan. The burden of managing and resolving behavioral concerns was placed primarily on us rather than being addressed through a coordinated approach between the school and family. Staffing turnover was also observed within the classroom, and parents were not consistently informed of changes. Based on available state information online, the facility had significant !!! turnover of staff in 2025 (check the TX state website). Frequent turnover can impact continuity of care and the ability to maintain consistent expectations and routines for children. Since leaving Goddard, our son is thriving and has not exhibited the behaviors reported during his enrollment. This reinforces our belief that the environment, staff attitudes, and lack of structured behavioral support at Goddard is the cause. Based on our experience, we would caution families considering this location. For a program that charges premium tuition, we expect professionalism, transparency, consistency, and partnership. We regret trusting this program and would not make the same decision again.

They are organized, professional and courteous! Great Teachers! And Staff! The place is clean too!read more

My 2 kiddos grew up at Whistlestop station (Hickox)!!! We love the family at WSS- they are all the…read morethings any parent would look for in a day care. The staff are helpful, attentive, and they have so much love to give to our little ones. My two littles started at 9 mos / 1 year and they're now 5 and 3 y/o. My 5 year old graduated the Pre K program but uses the after school bus rider program and gets picked up at WSS with his sister - another AWESOME perk that WSS offers! We love our family at WSS Hickox!

We are new to the school and we couldn't be happier- the teachers are great! They come home with…read moresmiles and are learning words like Hydrobiology! Cameras in the room- I can watch from my phone. Staff is friendly and kind.

Very disappointing experience to say the least. We had signed our son up about a month ago at…read moreChildren's Lighthouse of Rockwall and there have been nothing but issues daily. We had arrived for our sons first day, they did not know who we were or where he was supposed to be. We were walked around for 10 minutes from room to room until she figured it out. The lady continued to say "we have just signed up so many children lately, hard to keep track of everyone" When we did finally meet his "teacher" for the day it was a very cold experience. No comfort for the child and not welcoming what so ever. We had hoped this was an off day and spoke with their director Rebecca the following day. We were told this is not the normal and apologized and informed us it will get better, they continue to praise and announce that they continue adding more children yet the current children are still not properly cared for. Not enough staff in the rooms, when we show up for drop off there are typically kids wrestling, kids in corners crying and all around it looks like one big mess. The teacher is usually with 20+ kids and it is not enough. Immediately after discussing our issues, it seemed to be a touch better for a couple days as there was a new teacher and she was a lot better. But that did not last long and she was transferred and he got another even colder teacher. Everyday we arrive it's a new teacher, chaos, no consistency, no compassion or caring. When you enter the classroom, the teachers barely even look at you. They really do need to dive deep into their hiring practice. Upon visiting before signup, they spoke a big game and the facilities were all clean, we were excited to the fact our child would be learning while there - this was not the case. He was just recently at Bright Horizons in Plano but we wanted to get him closer. We have never had an experience quite like this and honestly hope no other families have to go through the same experience. We have removed him from Children's Lighthouse and got him immediately into a much better facility.

Recently over thanksgiving break my husband and I scheduled a tour for my 16 month old son. We are…read morein the process of finding a daycare in our area. With the great reviews this daycare was a top for me! We were highly disappointed. Overall we were not treated as I thought a family should have. My son was not ONCE acknowledged by the director who gave us the tour. Not once did she ask our names or introduce Herself to us, I actually had to ask what her name was. She definitely seemed very much like she didn't want to give the tour to us. She ran through information that didnt pertain to our son and I feel like she skipped over very important questions she should have asked us. Clearly she was not a welcoming director and I was surprised she was the director. She ended with asking us if we had any questions, answered all of the questions we had. We have had tours with daycares that treated us so kindly. This daycare quickly was scratched off our list and I hope this can help someone in the future.

We where super excited to enroll our newborn. We paid our deposit and a month later we found out my…read morejob was relocating. The paperwork states that refunds could be issued for special reasons. I gave them 6 months notice and The director still shut me down as soon as I told her the issue. If a move doesn't qualify what does? They should definitely take that out because obviously nothing qualifies. She was so rude and acted as if I was wasting her time. Look around before going here. It should have been a red flag to us when she wouldn't even let is tour the whole facility. Won't make that mistake again. And it's true, I see, all they care about is the money as some others have posted in their reviews.