My daughter invited me and 2 others to dinner at Wise Guys. The hostess tried to seat a disabled person with a cane at a high top. We were seated appropriately when asked. The menu had no descriptions for pizzas so we had to listen to the server go through a dozen pizza details. Even the size was not listed but it seems a personal size was available but not on the menu and the waitress didn't give a price just "you might as well get the regular size". The plastic cups that our drinks came in overly worn and gross. Breadsticks (just okay) and garlic bread (good) arrived but no individual plates. Eventually the waitress arrived a
to asked if we wanted plates and only brought back 3 plates for 4 people while telling us she would bring another. Another waitress final brought us 5 more plates which we didn't need all of. The waitress forgot the mix drink order and had to be reminded. The pizza was good. The fettuccine was okay. The spaghetti and meatballs was horrible, SWIMMING in bland sauce with 2 large equally bland meatballs. I ate a few bites and about a quarter of a meatball before giving up. Drink refills were asked for. I pushed the dish to the edge of the table. After quite a while the waitress came back was told she could remove the dish. She asked why and was told it was it was horrible and bland. She took it away no other comment. After being reminded for the refill, it arrived. When management arrived at the end the meal, she was asked to have the spaghetti removed from the bill. We were informed that they didn't do that, only remake the dish. She didn't seem to know how to respond when asking if everything was okay and received a no answer. WHY do people ask that when they don't know how to properly respond?? After consulting other management, 50% of the spaghetti was removed and my daughter received a lecture on how to better handle their bad food and service in the future, EVER THOUGH THEIR WAITRESS DID KNOW THEIR POLICY. We did get a card for free HALF order of just average breadsticks on our next visit. (We won't be taking them up on that less than generous offer.) A 12" pizza, fettuccine with shrimp, spaghetti and meatball and okay bread was $100, but it did included mediocre service and a lecture. Oh... and I was told I wrong about the spaghetti because another patron complemented the spaghetti so it could NOT be the food. Highly DO NOT recommend Wise Guys!! Go somewhere else that will appreciate it's customers. read more