Great dental group. Been there about 18 months. Everyone…read moreI've encountered has redefined my expectations--in the best way. My first dentist retired, and the replacement I inherited is nice, knowledgeable, and adjusts to my particular concerns. My hygienist is my favorite part of every appointment. Even the people in billing are smart, insurance savvy, and help me make informed decisions that align my needs with my wallet.

Terrible business model. They have ZERO patient experience care in the world. They don't listen…read more They'll bombard you with calls, texts, emails to make sure you're on time but then not be timely themselves. I was referred for tests and diagnostics that conveniently aren't covered by insurance. Never experienced anything like this before. Only came here because it was closer to home with more insurance coverage "in network". Not worth it. I'll drive farther away and pay more to return to the smaller, and better family dental practice I was at for decades.

I had the exact experience as David P. After years of no issues at North Bay Dental, now Midwest…read moreDental and a change in hygienists I had "sudden onset" (my words) of pockets in the gums requiring a $800 deep cleaning. I went to another dental clinic in Racine and their exam concluded that there were no issues with my gums. I have left Midwest Dental for another dental practice.

Started out well - with them agreeing to do an emergency crown as a new patient. Upon setting up a…read morenew patient appointment discovered they are a complete money-grab organization. Despite being at a different dentist just 8 months earlier they created a "treatment plan" of a deep cleaning for just an extra $40, 3 crowns and multiple cavities. When I said I was absolutely not getting all that work done, their attitudes changed from pleasant to angry. Still, first step was to schedule a cleaning. When I asked if I could simply get a regular cleaning as I have had for the last 40 years, the answer was no - the "treatment plan" calls for a deep cleaning. I said no and walked on out. Watch your pocketbooks or they will have their hands in it. Oh, and my hubby had an appoint the next day...guess who also needed a "deep cleaning" on his treatment plan and was not able to schedule a regular cleaning. SMH

Quick and easy to get in and see someone as a new patient. Large enough with plenty of dentist to…read morehave more an availability to meet your schedule.

I came into iDental and was actually able to get my teeth deep cleaned! Other places that accept…read moreMedicaid patients either will charge for it & not do it or are too busy to fit it in. I really love Jennifer the hygenist, who really took the time to explain things & treated me like a person. My extra deep clean went so well that I could even eat real food later the same day, even though I took it easy.

Very nice office and staff. Was able to make an appointment in a reasonable amount of time from my…read morecall. Had a great and thorough cleaning and check up. They made it easy to transfer my records from my previous dentist in Nevada.

Super helpful to get me in the next day when my crown fell off (darn tootsie roll...). We recently…read morerelocated, and didn't have a new dentist yet. The receptionist was SUPER helpful (after calling a bunch of other places in the area, I can say that her friendliness really stood out - she truly seemed to care.) Not only did they get me in for my urgent issue, I was able to be seen quickly for a routine cleaning (vs waiting weeks for some other offices, or not even being able to get a hold of an actual person). The office is really clean, and everyone was friendly. On time, efficient, and a thorough exam by the dentist I saw. I'll be booking for the rest of my family. Two thumbs way up!

I was so optimistic that Spring Dental would be the right choice for my dental provider. They told…read moreme my insurance would be used to cover many of my appointments to keep my co-pay low. Over and over again, I received poor service and false information. During my first appointment, it was recommended I get impressions and a dental mouth guard to prevent my teeth from grinding. I went in for impressions early in the morning, and was told the guard would be ready in a few short weeks. I was then contacted saying "The impressions weren't strong enough; we need you to come back and get them again." I understand these things happen, so I told my job I had to miss an hour of work the next day, and got the impressions again. When I left, they told me the bill was $796.00. I asked if this was what was owed before or after insurance. They told me if I paid 50% of the bill, they would contact my insurance and follow up with me to settle the rest. Not only was I never contacted (and I'm assuming neither was my insurance provider), but I was sent multiple letters each month during the holiday season telling me I needed to pay the remaining $398.00. When I went in to ask/settle the balance, they told me I had to pay interest. Keep in mind, they never honored what they told me about my insurance covering the cost, that they would contact my insurance, or that they would follow up with me. I caution anyone from trusting Spring Dental as I did. It was worth it to me to end my services with them just a few months after starting due to their dishonesty.

I went for a cleaning and gave my dental insurance info and was never informed that they were out…read moreof network. They took all kids of X-rays which totaled over 200.00 which I had to pay out of pocket for. Then I found a new dentist and went to have those expensive X-rays that I had paid for sent to the new dentist. Only one panorama X-ray was sent. I had to have all new X-rays done and my over 200.00 was completely wasted!

They will double dip when it comes to charging for your retainer after braces removal, if you have…read morebadgercare plus insurance. The state paid for the retainer, familia accused us of abandoning treatment and wants us to pay $500 for a retainer that's already been paid for!! This is not the first time they've done it. Shady, but they will be caught.

Okay, so there's a Familia Dental in Janesville and it's not ideal. I called 20 dentists trying to…read morefind an orthodontist to remove the attachments from my Invisalign I got seven years ago in another state, and apparently almost no one will touch another dentist's work, but the Familia Dental in Racine was the exception. To be honest, I was a little hesitant and worried about how it was going to go. Plus, it was an hour and a half drive from my house. But I went for my consultation, and they actually made time while I was there to remove my attachments so that I wouldn't have to make the drive back a second time! Not only that, the dentist was so cool, she actually shaved off a piece of my front tooth that was longer than my other tooth, so that they're even now, and my teeth look SO MUCH BETTER, And she didn't even charge me for that part. She just did it because she was so nice! I was thrilled. I've never been happier with my teeth. The office was clean, I got in quickly, the staff was nice. I would definitely recommend this place if you need ortho work done, or dentistry in the area.

Very nice, walked me through the process verbally, in advance and during the procedure. This helped…read moreto make it completely painless. And the teeth really shine and most importantly no longer hurt. I paid using my Health Savings Account and they helped me pursue the claim by providing all the necessary receipts and documents. I have run into some bad dentists in the past but this office is a really good one. You can now consider my family and I patients.

I love Gould Dentistry. I go way out of my way to have had regular cleaning at their location…read more Past work includes cracked teeth that required caps and root canals. He is so gentle and always makes sure there is enough Novocaine. While getting my teeth cleaned, they are so friendly and personable. The one emergency I had, they got me in next day, as i recall. I can not say enough about Gould Dentistry.

Outstanding care! I chipped my front tooth and and they repaired it to look like new. They also…read morefixed my bite and whitened my teeth. My bite was off from some work a different dentist did in giving me a device that was supposed to help my snoring. Instead, it caused me a lot of joint pain. DeRose Dental fixed the problem! Their work is superb and better than I have seen from any other dentist!

I would like to compliment Cindy. Pinnow on her kindness and entertaining way as I get my teeth…read morecleaned The whole staff is excellent .I missed you this summer. Cindy.

The best in Racine! I'd recommend to everyone. Great staff and very friendly. The office is clean…read moreand well kept. They are easy to schedule appointments with...great for the whole family.

Dr. Palmer and all of her staff are great. They are all so nice and friendly. Generally, going to…read morethe dentist is not my favorite thing to do, but this office makes it so much more pleasant. They always remember things that I tell them and ask about how school and other things are going...even after 6 months of not seeing me. They explain what they're doing as they work, but not too much that it's annoying. Great dentist!