I love Dr. DeRose so much that I drive from Milwaukee to take my eight -year old. The office is…read morevery inviting and every staff member so good with my kiddo. All of the dental work has been excellent and we'll keep coming back!

Do not go here very unprofessional!!! Was referred to DeRose…read morechildren's dental so I brought my son in for a abscessed and infected tooth. Being nervous and scared my son had some tears but was not making any noise. The dental assistant then stars to belittle him for crying . I told the assistant to " you really should shut up because belittling some one is not really appropriate thing to do . " that all I said to him and he proceeds to walk out. Two min later the head dentist come in and proceeds to tell me how everyone loves him hear. I tell her that's fine it just not really professional to belittle the patient. She then informed me that maybe I should take my business elsewhere. They really do lack in professionalism and they don't care .

Excellent service from Shay and Dr. G, never seen my 2 year old son take to strangers so fast! Love…read morethe playroom in the exam area and they were so warm and friendly!! Will definitely be back!

I have been going to this location for my dental work for three years now and I have had a great…read moreexperience under the care of Dr. Michelle DiStefano and all of her staff! Everyone is very professional and pleasant to talk to, the facility is clean and beautiful, there are TV's in each dental station where I can watch HGTV or some other show while getting work done, and there is a small play area where little ones am be entertained while I parent gets their work done too! Whenever someone is looking for a new dentist, I always refer them to this location and Dr. DiStefano!

I switched dentists due to my last dentist having a HORRIBLE…read more "bedside manner". It's always a risk when going to a new Dr. However, from entering the office, I felt comfortable and at ease. Dr. DiStefano's staff from the front to back were wonderful. I absolutely loved Dr. DiStefano! I was having tooth pain and she not only made me feel like she cared but that she was going to get my problem taken care of. The solution was a root canal in a tooth that wasn't even hurting. I found it hard to believe but it was true! She explained why that happens and when I got that tooth taken care of...my pain was gone! She is friendly, caring and KNOWS WHAT SHE'S DOING! My husband and (grown) daughter switched over to her as well and we are all very happy we did!

Been with PPD since the beginning and they are hands down THE best in town. Top quality of care,…read morefriendly staff, smooth appointment/workflow/scheduling, and none of my (now grown) children have ever feared going to the dentist. Dr. Frady is the GOAT by the way :) The practice has grown, moved, and the vibrant decor is such a fun addition to the mood in the building in general. Details matter and nothing is overlooked at PPD.

We can't say enough about Dr. Frady and her team! My son hates all doctor-related visits. He kicks…read moreand screams and it usually takes both my husband and me to handle him. Not the case when he sees Dr. Frady. Our pediatrician has asked out loud what her secret is! The office is perfect for kids of all ages. There's a TV in the waiting room as well as a play area. The kids can watch a movie on an iPad while they're tipped back having their teeth cleaned. There are toys to play with while waiting for x-ray results and the kids get a token for the toy machine after their appointment. Significant to me is that you can go back in the exam room with your child. There are some pediatric dentists who make it a rule that parents must stay in the waiting room. Most importantly, Dr. Frady and her team truly seem to love children! I make no secret of the fact that I think my son has the best dentist ever!

maybe i'm off here, but I feel like the pricing on services is high. I had a crown down here and it…read morecracked in half right before christmas. the dentist who did that crown is no longer at this practice, but I have to admit i still felt like there should have been some sort of guarantee that the crown would last. I've had another crown for 28 years, it's just a porcelain crown and it's in the front. It never cracked, now i have this zirconia crown that is supposed to be much stronger, but it cracked in half? eating something that wasn't hard? I also have been told i need all my old dental work removed and re-done, quoted over $5k in dental work. I don't understand why a dentist would want to remove everything that is fine the way it is. I constantly deny the work but every year they bring up old silver filling should be removed, they're toxic, etc. all these old filling are larger, so they quoted me having them removed and crowns replacing them. I'm probably going to be switching dentists this year to someone that is smaller practice.

I am another multiple decade customer who has been awakened to their current billing practices and…read moream now going elsewhere. Read similar reviews and take them very seriously! This place has come to where it seems they look for ways to give you more charges. They bounced me around several departments relative to a single root canal tooth (that they did long ago) that now needed extraction and an implant. My insurance denied payment for having multiple consultations within a particular period due to this (which was from them bouncing me around for the same single issue). Trying to discuss the situation and why it was wrong fell on completely deaf ears in their billing department. They refuse to listen or adjust anything. In my situation, I consider what they did billing fraud and I feel compelled to have to go elsewhere. What a miserable experience and clear lack of respect or caring for their patients!

I was so optimistic that Spring Dental would be the right choice for my dental provider. They told…read moreme my insurance would be used to cover many of my appointments to keep my co-pay low. Over and over again, I received poor service and false information. During my first appointment, it was recommended I get impressions and a dental mouth guard to prevent my teeth from grinding. I went in for impressions early in the morning, and was told the guard would be ready in a few short weeks. I was then contacted saying "The impressions weren't strong enough; we need you to come back and get them again." I understand these things happen, so I told my job I had to miss an hour of work the next day, and got the impressions again. When I left, they told me the bill was $796.00. I asked if this was what was owed before or after insurance. They told me if I paid 50% of the bill, they would contact my insurance and follow up with me to settle the rest. Not only was I never contacted (and I'm assuming neither was my insurance provider), but I was sent multiple letters each month during the holiday season telling me I needed to pay the remaining $398.00. When I went in to ask/settle the balance, they told me I had to pay interest. Keep in mind, they never honored what they told me about my insurance covering the cost, that they would contact my insurance, or that they would follow up with me. I caution anyone from trusting Spring Dental as I did. It was worth it to me to end my services with them just a few months after starting due to their dishonesty.

I went for a cleaning and gave my dental insurance info and was never informed that they were out…read moreof network. They took all kids of X-rays which totaled over 200.00 which I had to pay out of pocket for. Then I found a new dentist and went to have those expensive X-rays that I had paid for sent to the new dentist. Only one panorama X-ray was sent. I had to have all new X-rays done and my over 200.00 was completely wasted!

Doctor Christine and her team are EXTRAORDINARY…read more ...let me say that again. They are EXTRAORDINARY. They know how to put children at ease with every visit, have cool themed rooms, and creative ways to make the experience fun. This is no easy feat, especially with children like mine with autism and other developmental delays. Very highly recommended; borderline essential.

The friendliness of staff is unmatched! They moved and although their last place was clean, the new…read moreone is more spacious and next level on point. Dr.Lee has the best personality for kids and they work with you so you are not paying unnecessary fees that insurance won't cover. If they see a different issue, outside the scope of their care, they give you recommendations/referrals to address the concerns. Your children will not be disappointed, nor will you.

This place is great! I decided a few years ago to find a pediatric dentist after a few rough visits…read morewith my regular dentist and my young child. I never looked back! The hygienists are great with fearful kids, Dr. Steve is gentle and patient. Dr. Ellie the orthodontist is so great. They always put my kids at ease and keep their teeth healthy! I would highly recommend to anyone!

Met with Progressive Pediatric Dentists as they were suggested by my regular dentist for my child's…read morecavity. Our insurance (BCBS) was not covered but we decided to give them a chance none-the-less. They stated an estimate would be given to us "soon." After several calls to them and a month later, no estimate would be provided. And now, just a couple days from the scheduled appointment, they don't answer their phone - instead, I receive a message stating they're closed...15 minutes before their actual closing time of 3:00pm as stated on their site. I was forced to leave a voice message to cancel her appointments due to not receiving estimates in a timely manner. Really wish this hasn't occurred as it has added a month to my daughter not having her cavity taken care of. (FYI: the dentist and assistant I met with a month ago seemed great!)

Doctors were excellent! It was the office manager who honestly I'm surprised they even still let…read moreanswer the phones. She has no idea what she is doing and had scheduled my kids for the wrong things. All because she got confused by their names. Even though one child was a girl and the other a boy and I explained it to her. Her professionalism is poor.

This is a difficult review. the care was great for my children and everyone seemed pretty nice and…read morecareful with what they were doing. However, my wife had called to schedule their appointments MONTHS ago, provided the insurance information to confirm they were in network, and set up the appointments. When I brought them to the clinic, I was told the dentist that they were originally scheduled with had left and they were now out of network. That's remarkably frustrating to hear the day of the appointment. They were new patients so it isn't like they were connected to this dentist in any way, we could've easily gone somewhere else. I *assume* the dentist they were scheduled to see didn't quit the morning of their appointment, so an update would've been welcome.

Very nice office and staff. Was able to make an appointment in a reasonable amount of time from my…read morecall. Had a great and thorough cleaning and check up. They made it easy to transfer my records from my previous dentist in Nevada.

Super helpful to get me in the next day when my crown fell off (darn tootsie roll...). We recently…read morerelocated, and didn't have a new dentist yet. The receptionist was SUPER helpful (after calling a bunch of other places in the area, I can say that her friendliness really stood out - she truly seemed to care.) Not only did they get me in for my urgent issue, I was able to be seen quickly for a routine cleaning (vs waiting weeks for some other offices, or not even being able to get a hold of an actual person). The office is really clean, and everyone was friendly. On time, efficient, and a thorough exam by the dentist I saw. I'll be booking for the rest of my family. Two thumbs way up!