First Response Phone Repair -- I honestly highly recommend this place…read more Today my phone got wet, and the screen kept showing that it was overheating all day. This place was recommended to me, and to be honest, I'm usually a bit nervous about going to repair shops like this, but I decided to give it a try. It turned out to be a very pleasant experience. The service was friendly and honest. There was a very kind guy working there who speaks both English and Russian, which is a big plus for people who don't speak English very well. I simply handed over my phone without even explaining what had happened. I was pleasantly surprised by how clearly and honestly they explained the pricing system and how they diagnose the issue. Then they clearly told me what the actual problem was, explained what they did, and how they fixed it -- that was incredibly valuable to me. I will definitely continue going to this shop and will recommend it to all my friends. Thank you so much for your work! One more thing I found very meaningful -- they have a motto from Colossians 3:23, and it really helped me understand why everything was done at such a high level.

Excellent customer service. Very friendly and responsive to request to fix broken Samsung J7…read morecellphone. Phone was fixed and ready for pickup within 4 hours. Two big thumbs up

Alright, I'm stoked about this store and the employees! I have never in over 18+ years with Boost…read moreMobile, found a store with such exceptional employees. Shino and Jonathan were customer service orientated, mindful of my phone situation, accommodating, funny to say the least and respectful. I've been into many Boost Mobile locations but not one like this. These two young men are exceptional examples of what employees should be like. Thank you, for making my experience an absolute joy!

Jonathan helped me out. I bought a The iPhone 12 , he was very informative and kind through the…read moreprocess of me getting my phone. I was having a rough day I had dropped my old phone stopped working and had my back up phone, but the Sim card was not working, so I ended up buying a new phone . he was very professional and kind. That young man deserves a raise. The ambience is clean and tidy.

I had an amazing experience at the Verizon store thanks to Tsunami -- he provided absolutely…read moreoutstanding customer service! I went in needing help to get a new iPhone, and Tsunami made the whole process smooth, stress-free, and even enjoyable. He was incredibly knowledgeable, patient, and took the time to explain everything clearly -- from the different models and trade-in options to the plan details and setup. He answered all my questions without rushing me and really went above and beyond to make sure I got exactly what I wanted.

Called Verizon service via phone, they couldn't fix, told me to go into store. Employee was rude,…read morebasically said there is nothing he could do, rather than be cordial and help mitigate my issues and point me in the right direction, he was dismissive. I will never step into this location again, for personal or professional reasons.

The gentlemen who helped me two days ago is such as awesome guy who is super helpful and…read moreknowledgeable. The best metro pcs person who I have met in person

Andrew was extremely helpful and professional. Awesome dude, good at what he does. Thank you so…read moremuch!

The manager Likly (sp?) really knew his stuff! Very knowledgeable. And friendly. Ask for him…read more I went in and said I knew exactly what I wanted; I already had my new, unlocked phone; and not to upsell me. He was totally cool with that and I had my new phone number and service very quickly. The only reason this isn't five stars is that I started with the other guy first. The manager needs to give that guy a full cup of motivation.

Stay away from this one. Unknowledgeable and unhelpful staff…read more We traded in or phones and they could not transfer data from them because "our wifi is too slow. It will take hours". Salesperson made several inaccurate statements about the phones we bought and we had to go to a different store to get things worked out. They should fire everyone and close up shop. It would be a win for customers.