Amazing experience. Best service I've ever had regarding customer service and cell phone service. I…read morealways have service unlike T-Mobile. I would always have dead zones. Verizon is the best! Sign up with them now

I sat there for 2 1/2 hours and listen to this kid try and sell me on everything under the sun as…read morehe continued to charge me. The price started at 104 that I paid and then I paid an additional 322 to pay off the device and all I wanted to do was just get a couple accessories to protect the brand new phone that I got as they sit there and tell me we can put it on the account and it's gonna be OK and I don't have to pay this much today. But because seven months ago, I was late on one bill they're not able to charge anything to my account We paid $600 just to get out of there with a " tier, one trade-in value,"I have no idea. They create unreal. Expectations for stuff that's not even real. Zeke if you're reading this get a new job, because honestly, you suck at your boss thanks for absolutely nothing.

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

When businesses prioritize their customers needs and provide attentive friendly service as was the…read morecase from Thomas today. It creates repeated cutomers. I brought my phone in for service today, and was ecstatic that he was able to fix the issue with my phone. Although a little pricey, I was very happy that I didn't have to buy a new phone.

Beware. Got tricked with the bait and switch because I told them I was desperate. Asked for a…read moremotherboard swap and they said yes with an identical phone. I bought same phone but they said it needs to the same year or it won't work, 2025 vs 2026. Talked me into purchasing their $180 pre-owned phones with "offers" that cover future part "they cover", not including the screen because that cosmetic not an actual part. The next day the screen starts glitching so I take it back because they said the phone has 180 days warranty before i left. He said once they fixed my phone with my motherboard the "offers" are voided and should have been informed because all sales are final. They wouldn't open it up to see if it's on their tech. Kept giving me offers on buying another phone from them insisting it's my part. No info on their warranty either. Becareful and ask tons of questions, spent $250 only to use first phone they told me I needed to buy for the simple motherboard swap.

Used to dislike this location but new management and staff is great very helpful !! My new go too…read morebecause they take their time !!

Anthony, store manager, was wonderful to work with. We came back to this store to buy 2 more…read morephones even though there is a closer Cricket because of his custumer service.

Bought a cover for my I watch. It cracked after a month and found out their "warranty " is $10 for…read morea replacement??? Paid that and now a couple weeks later it popped off when I barely caught it on something. I put it back on but noticed it is cracked again. Read on as others have had that problem. Really disappointing as now I've spent $50 and have a cracked cover. Hopefully can find a better product Update. The owner reached out to me suggesting an upgrade. I went in and they did install the upgrade at no charge. The associate was very nice and helpful.

Screen shattered and threw it out so didn't bring in the screen protector. They didn't put my…read morepurchase into the system so now I'm SOL!

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

Shout out to the best repair shop in town! John fixed my Kindle fire and made my experience easy…read more Thanks IPro for giving me great advice and for helping me save tons of money. You have earned a customer for Life.

From the owner: iPro Repair provides profecional services for all cell phones and tablets. We are the best prices…read moreand faster then anyone else. We pride ourselfs on our quality parts and service.