TL;DR
+ Great service
+ Great communication
+ Quality workmanship
- YMMV on time of service/wait, so make sure you discuss ahead of time.
Yelped a car detailer in preparation for some much needed TLC. I had always driven by this place and wondered about all the exotic cars outside here and it looked consistently busy. Never though too much about it.
I had definitely put in the miles over the years, and the road trips and work travels put a damper on my ride. Never had the car detailed or professionally cleaned in the four years I've owned it. The last year pretty much only did a light vacuum or dusting.
In the operating room, surgeons are known for their precision. Well, if years of auto neglect are beginning to rear its ugly head, then stop sitting in that dingy car and call a professional, STAT. And Winter Park Auto Spa is absolutely surgical with their operation.
Called and set up an appointment with Martin for a few days out. Quoted a price over the phone that seemed a bit high but I knew the work that would need to be done and I knew it was no easy task. I was quoted a timeframe of about 4-6 hours to get all the detailing done so I asked a friend for a drop-off and vehicle loan.
Had to do some car finagling as this is my only and daily driver. I left my car overnight, but still had to return the next day to drop off the keys. (I later found out I could have dropped my keys in the slot but it was alright as I wanted to walk around and discuss areas of attention before servicing.)
I needed work done on the cloth seats, some dash detailing, floor mats and carpet of course, and the headlights needed some sprucing up as I was noticing a major lack of visibility at night.
After walking around, discussing the options, and a thorough education from Martin on the products used, I again, was quoted a fair price for the package.
Was it more than I expected? Sure. But stretch it out over the years I didn't do anything, and it's not a stretch. If I wanted to spend three hours retouching the car after I picked it up, sure I could have taken it elsewhere and spent a lot less. There's a reason there's Maseratis and Bentleys in and out of this place. These guys mean business.
Martin called that afternoon and said there might be a bit longer wait, due to some staffing concerns. I was ok with that as he explained about the seat detailing and drying and doing the work by hand himself. I was happy to oblige; in the end, the car was still completed on time with the original estimate.
When it came time to pick it up, Martin had left for the day but another staff member had stayed behind so I could get my vehicle, as it was kept til after close. That was a great touch as I could easily see another business telling me I'd have to check out the next day or something.
I was in awe of how good my car could look. The headlights were crisp again, the seats were black (instead of the dingy grey they had been for the last year), and the interior looked showroom ready.
Definitely a top-notch job done here. Again, you get what you pay for, and I did neglect the detailing for years, so my costs were a bit higher, but I expect future visits to be lower and I have no problem with bringing my car back to WP Auto Spa for both the service and quality. read more