First, the body work was perfect…read more The job took longer than I thought but who cares? He GAVE me a free vehicle to use that worked great! He does that whenever he can. He also fixed things he was under no obligation to fix. I couldn't be happier. I had a hard time choosing which shop to use ($10K in hail damage) but Mr. Cook did a fabulous job. I could not recommend his business enough.

The actual body work was very good. However, the trumped charges, treatment when questioned and…read moreresult was horrific. I was told my battery was dead and they had to replace it. My husband went in when we went to pick up my car and let them know that they should have called about the battery when they first found the problem and before they replaced it. We were going to tell them that we needed our old battery to get the warranty credit because it was still under warranty, but before we could, the owner called my husband a m@th3r f---er and we were told to get the F off his property and he took the key ring he had put on the key and said he didn t want us even to have his Fing number anymore. My check engine light was on, and turns out they put the wrong battery in my car and it was more cranking amps than my car could handle - we returned the battery in a different vehicle and went and bought a new battery from the dealer - but the 7 minute swear-word laden rant we received over just questioning what happened with the battery spoke volumes to me - and I intend to warn others about this irrational and unstable behavior that was obviously sparked when he was getting caught trying to cheat a customer.

Although I didn't expect much, they went above and beyond! The car after the repairs looked better…read morethan the car even before the accident!!! I kid you not, I am so impressed with their work. They were genuinely detailed, thorough, and took the time to explain everything to me. They were fast, courteous, with exceptional quality, and gave me an honest good price compared to other shops! New Europa Paint & Collision is the ONLY #1 trustworthy body shop I would recommend after doing hours of research on other shops and would go back without hesitation since they give a guaranteed lifetime warranty on all repairs!

These people are just awesome I can't say more good things about them. I will always take my…read morevehicles there when needed. They Always transparent efficient and do an amazing job!

Great experience. My car was stolen and took it here after the police found my car. Don in the…read moreoffice walked me through the steps and has kept in contact with me the whole way through. For the circumstance, it has been great working with this place.

Literally scam, will take you car while waiting for everything when you should be taking it when…read moreyou have everything ready to go in one go then try and find more problems for more money out of you save your time and money better places out there.

I cannot recommend these guys enough. It was super easy to make an appointment and they offered me…read morean extremely fair quote for a hole in my vehicle. Frank saved me a lot of time and money compared to going through a body shop and his work was excellent, my car looks brand new with only a few hours of work!

No doubt the best bumper / scratch repair in DFW. Really nice guy, fast service, mobile and cheap…read more Strongly recommend 10/10 service.

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

Thanks to Yelp, I found this place. My car was making a weird noise and Elite took care of it. I…read moreresearched to cost and found the pricing reasonable. I'm sure the dealership would have charged way more. I while consider them for all of my auto repair needs going forward.

My son was involved in a hit and run incident that damaged the rear passenger door, rear quarter…read morepanel, rear wheel, and rear bumper of his 2022 Honda Civic Sport Touring The initial estimate for the repairs was over $4300 from a respected local shop. I opted to hold off on the repairs due to the cost, we were paying out of pocket so as not to impact our insurance cost a good friend recommend I get a quote from CT Concepts and am I ever glad i took his advice CT Concepts bid for the same exact work was $2300 dollars. I thought it sounded too good to be true but I took the risk CT Concepts executed the repairs in three days - the other shop quoted 2 week, and they did an amazing job. I couldn't have been more pleased with the results My son's car is a rare color for a Honda, Smokey mauve pearl, but CT Concepts matched it perfectly. They did such a great job that you would never know the car was hit All the lines are right, the sheet metal is straight, and the paint color is seamless end to end I highly recommend CT Concepts and will use them for any future paint and body work needs Check them out before you commit to any other shop

The scratches on my car were fixed and it looks like new. Repairs were done in the time frame…read morequoted and price was exactly per the estimate.

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I went there for an estimate they were informative and very reasonable with their pricing. Also…read morewilling to work with my schedule, I highly recommend them.