It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Eloff Perez refused to rent my luxury home put even though he promoted himself as a property…read moremanager. Somehow he took my advice previous review down. Don't believe all the five star reviews. He said NO! When I asked him to rent out our home for $2,500 a month. He harassed me via phone calls even after I blocked his phone number. Beware!

Best decision I could have ever made letting them manage my rental home. They made a problem…read moreproperty easy for me and I highly recommend them!

Recently hired them to manage my rental property and Jamie Graham and team are by far THE BEST at…read morecustomer service and communicating every detail. I look forward to working closely with them for many year.

This review is for Daniel Kalai. What can I say other than he is an awesome realtor and even more…read moreamazing person. Really down to earth and very responsive to any questions or concerns I had, no matter the time of day. He's very knowledgeable and offered sound advice throughout the entire process. He listened to the specifics details of what I was looking for in a potential home. I really appreciated the fact that he was not pushy, which a lot of salespeople tend to be. He understood that this was a significant purchase and I did not feel pressured at all when I finally submitted my offer. He walked me through each step and kept me posted on any updates. Thanks to Daniel, I now have a home that my family and I love and can enjoy for the years to come. If you are considering buying a home, I highly recommend you contact Daniel. You really won't regret it.

I can only describe our experience with Xpand Realty as a fever dream steeped in mismanagement,…read morechallenged communication, and just inexcusably poor handling of the whole situation. After a relatively normal walkthrough and slow signing process, we were informed ON THE DAY OF OUR MOVE that the property had an HOA that did not allow renters, and Xpand basically said "Sorry, what would you like to do?" They wouldn't offer a refund in any usable amount of time, and since the signing process took up our entire moving window, we had 24 hours to vacate our old dwelling and move into a place with total uncertainty looming over what our future might look like. We spent the next month and a half fighting Xpand to 1. Fix the problem they created by not verifying they could rent this property before listing it, and 2. Give us our money back so we can at least have resources with which to apply to a more competently-managed residence. I will give one team member a lot of slack because they were navigating a personal emergency, but the amount of phone tag and online research I had to do to get a timely reply on a weekday was just absurd - only one party is getting paid to do this administrative work, so why am I the one always waiting for your reply? I finally called the top manager Randy and miraculously began to get replies with timelines after that. It gets better though! The dwelling we were in had an untreated water leak and mold issue + water pooling in the garage ceiling. Any basic inspection would have caught this, so I have severe doubts that Xpand/the owner of this property were upholding their legal bare minimum responsibilities by even having the place inspected at all. Once we pointed out the water issue, Xpand and the owner were both trying to rush us out so the remediation company could begin the extensive work required to salvage their soggy property, but Xpand STILL was only willing to offer us a refund AFTER we vacated and AFTER a processing period of several business days. Meaning Xpand expected us to just pull another several thousand dollars out of our to sign on to a new place and move for the second time in a month. Y'all saw our incomes, you know we can't afford that, and the onus is STILL on Xpand to fix the storm your half-interested business management style created. But wait, there's more! The HOA of the community started knocking on our door several times a week and lurking by windows, demanding to know whether we were allowed to be there and threatening to tow our vehicles, but conveniently claiming total powerlessness to do anything about the leaky roof that is the HOA's obligation to repair. Xpand offered to move us into a similar property at no charge, but were unable to come up with anything in their corporate portfolio that wasn't a significant downgrade for the price and didn't fit our communicated criteria, so they essentially gave up and told us to let them know when we leave. We stood firm that we would begin that just as soon as Xpand returned our deposit and first month's rent (they sure as weren't getting any additional rent for the wet box they stuck us in). So the situation became a standoff until finally, Xpand relented and returned *most* of our money upfront. They held onto a few hundred dollars for "after the inspection" (so your company does know what inspections are after all?), and we finally had what we needed to sign on to a new place. Xpand had offered multiple times on phone calls, unprompted, to pay for our moving fees, but again, when we asked them to honour this in writing, they wouldn't do it. Xpand made many verbal offers and then neglected to honour them when we asked for them in writing. So we moved a second time with our own money and sweat and time while Xpand continued to badger us with requests for updates. We got out, and we did get the rest of our money back, but Xpand's avoidable dipshittery set us back an estimated $10,000 in our time, labor, and materials. May this company become insolvent. It's the only thing they've earned.

My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

Both Mark and Heidi gave us five-star service! They've been incredible with helping our family find…read morehomes and managing our rental properties. We really valued their professionalism, know-how, and meticulous attention to detail. Two thumbs up!

They clearly work for the owners; so if you are looking for services as an owner - probably good…read more As a tenant who lived in a crappy house managed by them; I'd say avoid or risk losing deposit under the guise of multiple different "cleaning fees". Just my opinion; like it/don't like it who cares.

I stumbled upon LVR while inquiring for property management services in the Las Vegas area. Carina…read morereached out to me and I really admired her professionalism. I walked her through my situation and she took the time to listen, research, and provide guidance. Her passion for real estate and helping others was palpable, and it really struck a chord with me. If you're ever in need of real estate services, I do not doubt that it's something LVR can take care of.

I want to take a moment to recognize the outstanding support we received from our property manager…read moreMartha Garcia. We live out of state and relied heavily on our property manager for everything. We had a recent incident that needed extensive coordination and effort with all parties involved. Martha went out of her way to help us through a very difficult and stressful situation. Her dedication and compassion showed that she truly cared for us not just as a client but actual people as homeowners. We are incredibly grateful for the excellence in customer service and care that she provided. Martha truly went above and beyond, and it made all the difference. Thank you Martha! We appreciate you! You are the best! Tifini & Mike

I had been managing our home for many years and was hesitant bringing on a property manager. Now…read morethat I have done so, I'm so glad to be working with Five Star Property Management and the Blue Team. Matthew and Randy from Five Star Property Management mentioned they have a philosophy of treating customers' homes like their own, and it really feels this way. I experienced some unforeseen problems with an existing tenant. The Five Star Property Management team has really taken it upon themselves to work with me through these problems which I appreciate. They were even able to surface problems with this tenant that weren't caught before. In terms of the Blue Team that I work with, Dominique and Trinity have been amazing. They are currently helping turn the home over after a challenging move out situation, and I appreciate how proactive they have been with communications and getting the home ready. I also appreciate the sense of urgency they are working with as it is not easy as a home owner to have a home sit empty. If you're even thinking about a property management company, do yourself a favor and at least have a conversation with Five Star Property Management.

My wife and I moved to Henderson a couple of years ago and started real estate investing here and…read morewere so lucky to have found the Mor Group. They helped us with the purchases and full service rental management services and have made this such an easy and pleasant experience. Their entire team is so upbeat, and professional and real pleasure to work with. They do it all, repairs, purchase, management, and super efficient and professional. I highly recommend this company, they really are a cut above.

As a fireplace service company, we are fortunate to work with many property managers in town. One…read moreof our favorites is the Mor group! We truly appreciate their organization and kindness when booking jobs for their tenants or personal homes. Erica, Abigail and Adi are phenomenal to work with! We highly recommend their property management company.

As the account manager of Northwest Landscape and maintenance , I've worked with dozens of property…read moremanagers, and Lori Smith is easily one of the best. From a vendor's perspective, they make our job effortless by providing clear, detailed work orders and ensuring we have the access we need to get the job done right the first time. They understand the value of proactive maintenance, which allows us to keep the property looking its best without the constant 'emergency' fire drills. If you're a property owner, you want someone like Lori Smith overseeing your investment--they treat the grounds with as much care as we do

We live out of state and own a rental home in N. LV. A few years ago, I went on the hunt for a new…read morePM. I spoke with Lori back them, but I went a different direction, so I didn't hire her. Once again, I'm in need of a PM and Lori Smith was the first and only person I contacted. Just like the last time, I found her to be super responsive (VERY easy to get in touch with and always returns my calls) - to me, she's a real "go-getter" and that's exactly what I want and need in a PM.

Was a renter with AM Realty for three years and was very happy during that time. I only had to make…read moremaintenance requests two times during the three year period and the issues were handled quickly. All communications or questions I had were also handled promptly. Would have no problem with recommending AM realty.

Tammy is one of the best agents in Vegas. Her knowledge and experience are a great asset any client…read moreneeds.

Another year have passed and Wasim Faranesh did not dis-appoint. Still getting the same 5 star…read moreservice from his group. Definitely a great property management company to be associated with and definitely a must to recommend.

Zero accountability once money is owed back to the tenant…read more Everything was fine while rent was being collected. Once the lease ended and money needed to be returned, communication completely stopped. I vacated the space in good condition and formally requested my security deposit on January 1, 2026. No refund was issued, no itemized deductions were provided, and no one responded. I also submitted a separate written request for other documentations, which was ignored entirely. Nevada law requires security deposits to be returned or itemized within 30 days after move out. That deadline came and went with total silence. No explanation, no follow up, no professionalism. After weeks of being ignored, I had no choice but to file a complaint with the Nevada Real Estate Division and proceed with a small claims court filing just to get a response. This review is based on documented dates, written requests, and complete non response. If you are a business owner considering this management company, understand how they handle things once you are no longer paying them.