Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

This was the worst experience I have ever had with a real estate professional…read more I hired Kelly Hurst to sell an inherited Las Vegas condo under extremely difficult circumstances. I live out of state and was very clear from the beginning that, because of my health, work, and the circumstances surrounding the property, I needed to be as hands-off as possible. A major reason I agreed to work with Kelly was his representation that his property-management experience made him capable of handling the eviction, the property, and the practical complications of the sale. What I received did not reflect the level of competence, support, or professionalism I was led to expect. Although Kelly handled the eviction, he did not provide identifying information I requested concerning the former occupants in case I decided to pursue a civil claim related to the significant financial damage they caused. He sent me a video of the condo's contents, but his commentary was unprofessional and conveyed that he resented being asked to deal with the property. My most important personal objective was preserving some of my deceased brother's belongings, consistent with my deceased mother's wishes. Because I could not travel to Las Vegas, I asked Kelly to coordinate access for a basic third-party packing service such as TaskRabbit. I was not asking him to personally pack anything or pay for the service. I needed someone local to facilitate access so that a service I paid for could retrieve and ship a limited number of items. He refused. Even after my financial advisor tried to help facilitate a solution, he remained unwilling to assist. Without anyone in Las Vegas to coordinate entry, I was effectively backed into a corner and ultimately had to authorize donation or disposal of the contents so the sale could proceed. To my knowledge, he did not arrange for the contents to be donated or disposed of either, despite my written instructions. His communication with me was repeatedly rude, dismissive, and defensive. When I expressed that the situation had not been resolved for me, he responded with comments such as, "I thought we were past this." Eventually, the working relationship became so stressful that I stopped communicating with him directly and had my financial advisor serve as a buffer. The closing process created another unnecessary crisis. I realized at the last minute that nothing had been arranged for the notarized documents required from me as an out-of-state seller. I contacted the title company myself. When the need for notarization was confirmed, Kelly pushed back and stated that he had not heard of this and believed the documents could be completed electronically. The title company then had to explain to him that documents being recorded required notarization. This delay created avoidable last-minute stress during an already overwhelming week. Kelly did not have to conduct a substantial marketing effort to locate a buyer. He knocked on a neighbor's door, and that neighbor happened to want the property. I still received an extremely poor financial outcome, lost the opportunity to preserve my brother's belongings, and had to personally intervene to make sure essential closing requirements were completed. I completed this sale despite the representation I received, not because I felt competently supported by it. In my opinion, the service provided did not come close to justifying the commission charged. I would not recommend Kelly Hurst or Havenhurst Realty & Property Management. If you need an agent who can manage a complicated or emotionally sensitive transaction with professionalism, initiative, accurate information, and compassion, my experience strongly suggests looking elsewhere.

Octavio Barrera came and touched up what needed to be done quite well. He was very professional…read moreand an asset to your company.

Stout was an absolute nightmare for us. Even contacting them directly and going over the manager's…read morehead resulted in nothing. Total trash company. Would definitely NOT ‼‼‼recommend them to my worst enemy.

Being a tenant of an apartment since 2016, i feel compelled to write a glowing review about the…read moremanagement company, particularly for the landlord/management in charge of my apartment unit, Mark Fleysher. It's It's not every day you come across someone in property management who truly embodies both professionalism and compassion, but Mark is exactly that kind of person. From the start, he handled a difficult situation with fairness, and integrity. When I needed help navigating a complicated lease situation, he not only listened to my side but offered clear guidance on how to resolve it. He gave me the exact steps to take, supported me through the process, and--most remarkably--showed up to court in person to vouch for me. That kind of follow-through speaks volumes about his character. Needless to say, I got the results I wanted in court. Mark is a no non-sense kind of landlord who will work with you if you're dealing with legitimate hardship, but he's also not afraid to do what needs to be done when someone isn't holding up their end. He handles difficult situations without judgment, guided by facts, fairness, and a strong sense of responsibility. You may not always hear glowing reviews from tenants for management companies and landlords, but this one is well earned.

We tried to get a hold of someone from the Deluxe Realty but it was a mission impossible and I'm…read morestarting questioning why so many good reviews since they don't have a receptionist to answer the phone? We called three times and every time was someone from an answering service and like robots (cold voices) were asking the same three questions. 1) give me your name and last name 2) give me your email address & 3) give me your phone number. And you are wondering what for, since nobody calls you back. Anyway we found some other property management who the owner answer the phone and with a few minutes we transferred our rental house to him.

The company applied additional fees to my account without prior notification. Furthermore, I was…read morenot alerted to a failed transaction until after the payment was already past due, preventing me from resolving the balance on time. Consequently, I was unfairly charged an NSF fee for a processing error I wasn't given the opportunity to correct.

I'm going to start this review off with some background. My mother was brutally murdered in…read moreOctober. She was loved and cherished by everyone she knew. A quick Google search would divulge some of the horrible details by way of news stories. However, it's obvious to me that this company, Keller-Williams is so beyond predatory that it doesn't care about anything other than money. It's sure as hell doesn't care about harassing a grieving family during one of the darkest periods in their lives. They send out so many people to come and try to scam you out of your families possessions and property. Today while I was working, I received a call from an unknown number, I couldn't answer so I sent it straight to. Voicemail and it hung up and IMMEDIATELY called back which also went to voicemail. A few hours later, the number called again and again, I sent it to voicemail where immediately they hung up and called back yet again. This time I answered and. I couldn't be more appalled. Greg Benner is probably one of the biggest pieces of excrement I've ever had the displeasure of speaking with. He couldn't be bothered to do his research before jumping into his spiel about how he wanted to help me sell my mother's home. But he could research my name and phone number. He couldn't even be bothered to figure out our relationship. Nice. Not only did he ruin my already hectic and exhausting morning, he spat on our grief with his slimy sales pitch to help me dispose of my mother's property. In the meantime, another cockroach from another KellerWilliams office decided she was gonna text me for the same purpose. It's left enough of a sour taste in my mouth that I would never use Keller Williams, nor would I ever buy a house or have anything to do with any property they are managing and I've made sure my family won't either. Would give zero stars if possible. And I'll be looking into how to report Greg Benner for harassment. Especially since he called and hung up multiple times- which if I were on do not disturb would have interrupted something important. Not that he already didn't with his incessant calls.

Eloff and Nora are amazing, Honestly the best people I have ever worked with, not only do they get…read moretheir job done, but they also treat like family. Very honest, humble, and trustworthy people. Highly recommend them, I would give you 10 stars if I had the option. Thanks for everything and making our rentals run smoothly.

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Laurine is an expert in her local market. I was lucky to find her. She is professional,…read moreknowledgeable, and provides insight into the local market; covering everything from schools, neighborhoods, and trends that will help guide your real estate needs for the area. If you're looking for a knowledgeable and localized expert for the Las Vegas market, I highly recommend Laurine!

From the owner: Ready to buy, sell, or invest? I’m here to help! With over a decade in real estate, I assist…read morebuyers, sellers, and investors, providing expert support and tailored solutions. I also offer property management services to make ownership worry-free. Let’s make your real estate goals a reality contact me today!

I couldn't be happier with the service I received from Ms Lori Smith,my property manager. She is…read moreprofessional, responsive, knowledgeable, and incredibly efficient. She got my property rented unbelievably quick which was beyond what I expected, and made the entire process smooth and stress-free. From preparing the property and getting it on the market to finding the right tenant, everything was handled with great attention to detail. Communication was excellent, and I always felt that my property was in good hands. I highly recommend Ms, Lori Smith to anyone looking for a property manager. Her efficiency, and dedication truly stand out. Thank you for making what could have been a stressful process so easy!

As the account manager of Northwest Landscape and maintenance , I've worked with dozens of property…read moremanagers, and Lori Smith is easily one of the best. From a vendor's perspective, they make our job effortless by providing clear, detailed work orders and ensuring we have the access we need to get the job done right the first time. They understand the value of proactive maintenance, which allows us to keep the property looking its best without the constant 'emergency' fire drills. If you're a property owner, you want someone like Lori Smith overseeing your investment--they treat the grounds with as much care as we do

Very nice and helpful staff. Difficult to find so keep an eye out! Also call for an appointment…read more Open an escrow, foreclosure/default services, residential real estate, and more.

I worked with Monica Ruiz at Nevada Title Company. She has a wonderful team and my transaction went…read morevery smooth from beginning to end. Monica was very responsive anytime I reached out to her. True professionals!