If you're a landlord looking for someone who actually has your back when things get ugly, you need to talk to Martin at Paradigm Realty. I can't recommend him highly enough. An eviction is every property owner's worst-case scenario, but having Martin in my corner turned a nightmare situation into something manageable. While other managers might shy away from the "tough" cases, Martin truly shined. He went above and beyond to help me navigate a very difficult tenant situation, and his level of experience and boots-on-the-ground knowledge was obvious from day one. He didn't just pass the buck; he took ownership of the entire process and gave me the peace of mind I desperately needed. It is rare to find someone with this level of expertise who actually handles the messy details of an eviction with such professionalism. If you want a property manager who won't disappear when things get complicated, Martin is the person to call. Paradigm Realty is lucky to have him. read more

Paradigm managed my property in Las Vegas. Kayleigh (I have her emails) claimed she retained at $3000 damage deposit from my tenant. I told Kayleigh to hold the damage deposit till i inspect my condo. Once I got to my condo immediately I noticed all my brand new flooring was scratched I called my flooring people, they said the damage is over 7K. My flooring was put in for this client. Kaleigh denied any of this, & stood by a picture sent to me, the picture was at a far distance where one could not see the damage. I agree the picture looked great from a distance. Next thing I knew by my fire place the tenants dog peed to the point the smell came into my dining room because the fire place is beside my dining room, i asked Kayleigh to have a professional clean the area, Kayleigh claimed there was no pee smell, yet the tenant has 2 dogs, I don't have any dogs, I had to pay professionals to have the area treated. Kaleigh claimed she used part of the damage deposit to fix plumbing issues, when I called the plumber over, Nick told me there was no work done, however Nick showed me the work he did, which was warranted, Nick is the plumber Kayleigh uses. Kayleigh told me the work was done by a different plumber, yet no receipts to prove any of this were given to me. For some reason when I asked for the code to the drop box at my condo, Kaleigh would not give me the code by email, or phone conversation, for some reason she made me come to her office to get the code, knowing I had to drive from Vancouver BC as a person with a permanent disability, this was not favorable to me. Once I opened the door my key was stuck in the key hole, I asked the key person to come by, & fix it, of course he wanted to change me. I got the key person's phone # from Kayleigh. When I told Kayleigh about this, she claims the key box was vandalized, possibly by my father. Kayleigh did mention possibly vandalism, a month or so prior. I suggested to call the police. Kayleigh was against calling police to protect my condo which is a gated community, after I spoke with neighbors, HOA who do walk arounds they claimed nothing has happened to anybody's property. I did put my condo up for sale while the tenant was still occupying my condo. The only offers I received were from the same people on 2 occasions. Which was $10,000 up front, $1,000 for 10 years, then the remaining being paid after 10 years. Lenny said he worked with the buyer in the past. Of course I refused this terrible offer. When I went to get my keys from Kayleigh I told Kayleigh its ok Paradigm didn't get any offers other than the 2 terrible offers, then Kayleigh said with a proud bright smile "there were many offers." I said "Kayleigh its ok, there is a global slow down on buyers." Again Kayleigh stuck to her guns. When I asked my neighbors, they claimed nobody came by, nor nobody in my gated community saw any buyers come by. Since my place didn't sell, I built up enough courage to have my place rented out again. When someone came by to rent it out, Kaleigh said my place smelt like mold, the quotes Kayleigh got me was 8K-18K. I decided to ask my handy man to check it out, my handy man said there is zero odors. Btw the pee oder was a faint odor that came & went as I sat in the dining area, so that oder was not detected by anyone, until I discovered it. Next thing Kayleigh didn't agree with my handy man, that's when I decided enough is enough, I'm coming from Canada to fugure out what is going on. When I opened my condo my caregiver was with me, I told her to smell for the odor Kaleigh was talking about, sure enough neither of us detected any odor Kayleigh was referring to, which was a huge relief. What was also noticed my band new microwave was damaged, my oven was dirty, black all over it (i have pictures of my caregiver cleaning the dirty oven.) Turns out the 3K that Kayleigh retained from my tenant, nothing was used for damages, that were paid from my pocket, damages Kaleigh detected were taken from the damage deposit, yet i didn't see a receipt for any of her claims other than a bill someone cleaned things. Furthermore, before I rented my place out Kayleigh recommended I use Jason Page their handy man (who is currently being served by my attorney) who over charged me for work, which included things Jason claimed he repaired but nothing was repaired, my attorney came by to visually verify this. Kaleigh also said she put my tenant into their collection agency for over 14K owed. Since I don't trust Paradigm I asked for permission to have access to the progress,, Kaleigh suggested to transfer everything over to me, when I did, Paradigm's collection agency didn't have any case filed, dispite Kaleigh giving me a claim # that their collection agency is unaware of, through difficulty I was not able to get it done, I suggested Lenny do it again to have both of us on file, this would have satisfy me, dispite all that went wrong. Lenny's wants to sue/cease order against me read more

I have been working with a few brokerage companies and the Paradigm Realty is the one that has been working great for me, they are very knowledgeable, supportive and helpful to their team. Thank you so much for your help Paradigm Realty. read more

This is second review to reply owner Lenny, 1, you lied about situation ,you never send us reminder when lease expiration date approaches, on the contrary we remind you a month ago in Sept that we are not gonna renew lease. 2,you tried to scam us one month rent from oct15-Nov15 from a no lease no tenant property, we didn't owe you any rent, our rent always paid on-time. Last 15 days oct1-oct15, you could deduct from my security deposit. We are not stupid enough to give you another $2000 to forfeit! We just save our damage cuz owner is stealing our security deposit, and your company is cooperating this criminal act read more

UPDATE: This so called "proof" that Lenny speaks about is a lie. I've asked my agent for a copy of this proof and still have not recieved any. I filed BBB complaint before posting a review to Yelp. I was considering withdrawing it when Lenny contacted responded to my Yelp review. Instead I will now file a complaint with both the Attorney General and the Real Estate Division. My agent claims he texted us 3 days before rent was due that if we paid with "cash" at the bank we would have a $25 fee. I have no text from him, plus lets remember a few important facts. 1. There is no fee listed in my lease 2. A text message can't alter a written lease 3. We didn't pay in "cash". We tried writing a check to Paradigm at 3:30 in the afternoon and the girl (Stephanie) turned us away because she was leaving early. How long does is it take to just take a check. We have since given notice and are moving out. Paradigm treated us so bad that we hired a different company to help us buy our house. Great Job Lenny. Now you can explain to the Real Estate Division why you are trying to hold your tenants accountable to made up fees that are not mentioned even once in our signed lease agreement. read more

Lenny and Stephanie where more then helpful, they when above and beyond in helping find a home. Originally, my Husband and I were looking to rent but with Lenny and Stephanie's help we realised that owning a home was even more possible then we had hoped for. Between their honestly and charm I can't recommend them enough! read more

These guys are knowledgeable, responsive, friendly and professionals! I highly recommend Paradigm for all of your real estate needs.

Stephany was amazing!! She knew how frantic I was to rent a house and did everything in her power to make it happen. She met me the same day and showed me the house. She knew how much I wanted it so she even contacted the owners to let them know how much I was interested! After viewing the house we went back to the office to get the application ready! There she sat with us and her and Lenny answered any questions we had with the application. Since we were unable to print a few things they were able to do that for us to ensure that application was completed before we walked out of the office. Since this application was a first come first serve basis she made sure to let us know that we needed to get there asap and acted with a sense of urgency!! If it wasn't for Stephany and Lenny we wouldn't of gotten the house like we did!! Thank you both so much!! Definitely recommend!! read more

This place is a joke. I'm embarrassed to say I rented a house from the fools. Once they get you into a contract and they have you locked in they will treat you like crap. Like you don't matter. Remember they work for the owner of the house not the renter. They haven't held up to any of the things they promised. read more

As a first time home buyer I could not have asked for a more understanding, patient, caring, and down to earth agent who met me on my terms, fought for my needs and wants, and who met my objections and concerns every step of the way. Lenny, Steph and the rest of his team worked with us for months. We were in, then out, then in, then unsure; but they understood our concerns and didn't try to sell us or push us into something we didn't want. Buying a home is a major life event and you need people you can trust and confide in, who you know have YOUR best interest in mind. From late night texts to late weeknight showings, they were always there to answer questions and be a guiding light through an incredibly stressful process. Lenny, Steph, and Paradigm Realty are those people you want in your corner! read more

I sent an interest inquiry on Zillow and Stephany Menge was the first person to contact me, within about 2 minutes of my request. Lenny and Stephany were our main contacts with this firm and they went above and beyond in helping us buy our first home. We had many unique issues that normal homeowners do not have, and Stephany and Lenny handled them like true pros. She helped us tour about 40 homes in each of the farthest corners of the city, until 9:00 at night to accommodate our schedule. When it was time to buy, we had to be out of state, and she and gave us great advice on the property. Not only did she coordinate the usual inspectors, appraisers, and such, but when we wanted repair contractors to look at home and pool repair, she scheduled those folks for us, plus worked with a friend that we wanted to be our eyes while we were away. They did a great job negotiating a price 10k below listing, a very rare occurrence in this market. Stephany also put us in contact with a lender who was willing to go through our complex situation, a self employed and a disabled person, and find a mortgage that would work. They took calls at very unusual nighttime hours and always responded to texts within 24 hours. I have already given her card out to other people looking to buy. These people are willing to work hard for their money, and it was hugely appreciated. I will also note that we researched average closing costs in the Las Vegas area and all ours came in below average. What they can't do themselves, they know the right people to get the job done right at a reasonable cost. read more