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    Henderson, NV

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    The Mor Group

    4.5 (81 reviews)
    Closed • 9:00 am - 5:00 pm
    Updated over 3 months ago

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    10 minutes

    Response rate

    100%

    Services - The Mor Group

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    Kyle W.

    I hired The Mor Group a couple of years ago to manage my rental house. I was quite clear about my requirement for regular inspections. I have a number of rental properties and I have learned that inspections can prevent major repairs. For example, a small water leak in a bathroom or kitchen can easily do 10K worth of damage if not taken care of. I was told by the Mor Group that they could do inspections every 6 months for an additional fee of $75. I was fine with this and happy to pay extra money for it. So now fast forward to December 2022. Tenant had been there for 6 months and I had seen no evidence of an inspection done or planned. I emailed Jhared about an inspection. He told me they did not do inspections until the tenant had been there for 9 months, period! I felt my request was dismissed rather abruptly.. I wasn't happy about it since this is not what I had agreed to, but let it go. After 9 1/2 months I hadn't heard a peep about an inspection, so I asked Jhared again about an inspection. He told me that they did not do inspections until 2 months before the lease ends, period! So now it's 10 months not 9 months as he said before, and my B.S. sensor is going off. I let him know clearly that if my property manager can't do inspections then I need to find another property manager. But still no inspection done or planned! Then Jhared tells me now another story... Since the tenant is leaving at the end of the lease they won't do an inspection at 10 months or any inspection until the tenant moves out. So now, NO inspection will be done. What arrogance! I don't know how I could have made it any clearer that an inspection should be done! I also don't like it when I feel a property manager is not being straight with me. I email Adi next and I tell him I'm angry about this, and I want to have an inspection on the property. He tells me to find another property manager (which is obviously now my intent)! He writes that he doesn't like my energy! No kidding, he actually wrote that! It makes no sense to me to adamantly refuse to do these inspections, when a vital part of their responsibilities is to insure proper maintenance of the property. I tell him to just make the house rent ready when the tenant leaves and I will take over. A few days later I locate the email of my correspondence with The Mor Group before hiring them, explaining my need for regular inspections, and their response that my request can be accommodated. I forward this to Adi so he can see the history of why I'm upset. Adi immediately responded that the correspondence " was pre covid, and that's all changed now". Well, Someone needs to let him know it's 2023 and Covid is over. He wrote "unreasonable language and behaviour for you to write such an email". Unreasonable language and behavior to ask them to not B.S. me and do an inspection??? It makes no sense. Then he immediately sent me a 30 day notice of cancellation of the property management agreement. Coincidence that the 30 days ended 3 days before the tenant moved out? This was quite vindictive! I haven't seen such a vindictive property manager before. He wrote "We could have resolved your request, but you jumped the conclusion and spoke out of line ". Pardon me for speaking "out of line" and requesting they do the job that they were hired to do. My B.S. sensor, you guessed it, went off again. They left me to fly from out of state, rent a car, get a hotel, and get the property rent ready again myself by finding a handyman, house cleaner, carpet cleaner, painter, etc. So, it's all over now. They never did an inspection on the property, of course, or made the house rent ready, of course. He bailed and cancelled the management agreement 3 days before the tenant leaving. As I said, quite vindictive. But the good news is that Adi is no longer managing any of my properties, and for that I am very grateful. I am sure their response will be that I was rude. If asking them to do their job was rude, well so be it. I saved all the emails. Certainly not powered by kindness as they boast. In my opinion, powered by arrogance and vindictiveness.

    Mor Group's motto is Powered By Kindness. They gave me a shirt!

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    Photo of Hagay K.
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    3 months ago

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    Cassandra M.

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    3 months ago

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    Cassandra M.

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    1 year ago

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    Cassandra M.

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    2 years ago

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    Cassandra M.

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    1 year ago

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    Cassandra M.

    Thank you! We have enjoyed working with you :-)

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    1 year ago

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    Cassandra M.

    Thank you Kelly :). You both were perfect as well :)

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    2 years ago

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    Cassandra M.

    Thank you! It’s a pleasure working with you :-)

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    2 years ago

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    Cassandra M.

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    2 years ago

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    Cassandra M.

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    3 years ago

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    Cassandra M.

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    3 years ago

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    Cassandra M.

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    3 years ago

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    Cassandra M.

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    Cassandra M.

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    Cassandra M.

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    2 years ago

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    Cassandra M.

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    4 years ago

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    Cassandra M.

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    3 years ago

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    Cassandra M.

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    4 years ago

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    Cassandra M.

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    Photo of Shannon B.
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    5 years ago

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    3 years ago

    I have done business with The Mor Group and they are super-professional and a quality team of experts.

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    6 years ago

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    6 years ago

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    Cassandra M.

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    4 years ago

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    Cassandra M.

    Thank you! It’s always a pleasure working with you and your family :-)

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    4 years ago

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    Cassandra M.

    Thank you for sharing your experience :-) we all appreciate you!

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    4 years ago

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    Cassandra M.

    Thank you VERY much for sharing your experience :)

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    Cassandra M.

    Thank you :-) we work hard and appreciate you noticing :-)

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    3 years ago

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    4 years ago

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    Cassandra M.

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    4 years ago

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    Cassandra M.

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    4 years ago

    Super helpful, very easy to communicate with, loved living at my rental! wonderful experience

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    Cassandra M.

    Thank you! :-) happy tenants make us happy :-)

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    5 years ago

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    Cassandra M.

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    5 years ago

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    Cassandra M.

    Thank you! It’s been a pleasure working with you both :-)

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    6 years ago

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    Cassandra M.

    Great picture! Thank you! It’s our pleasure. :-)

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    5 years ago

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    Cassandra M.

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    Page 1 of 3

    Ask the Community - The Mor Group

    Do you work with struggling credit renters, even if the person makes well over the rent amount?

    Our credit minimum is 670 :-)

    Hello, my husband and I are planning a move to Henderson, Nv March 2021. What would be the best way to contact your company to see potential rental homes?

    Please call Jhared at +17025019778 he can help you :-)

    View All 5 Questions

    Review Highlights - The Mor Group

    “Cassie and Adi are always available for questions and either have the answer or find it out quickly.”

    Mentioned in 31 reviews

    Read more highlights

    Graham Team Real Estate Advisors & Property Management

    Graham Team Real Estate Advisors & Property Management

    (26 reviews)

    Anthem, Southeast

    This team is hands-down the best property management I've ever interacted with. Jamie, Tyler and…read moreJackie have all handled my concerns promptly and effectively. If you need a professional in the real estate business, I doubt you can find a better team particularly in this region. I just wish he had an office in South Louisiana to handle my family's rental and commercial properties over there.

    I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

    Rice Real Estate & Property Management - Henderson rental property virtually staged

    Rice Real Estate & Property Management

    (50 reviews)

    Southeast

    Heidi was our property manager for our property in Las Vegas for several years. We could not be…read morehappier with having her as our property manager and We are very glad we were able to find her. She was very thorough, knowledgeable, and proactive with everything related to the rental property and our tenants. She constantly kept us in the loop on any tenant related news/issues. She was also able to quickly find us new tenants on several occasions. Just this year we also went through the process of selling the property. Heidi was with us ever step of the way and clearly explained the process and kept us well informed. We were able to sell the property very quickly and the whole process went smoothly. We highly recommend Heidi and Rice Real Estate to anyone in need of property management services.

    My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

    Faranesh Real Estate and Property Management

    Faranesh Real Estate and Property Management

    (231 reviews)

    Anthem

    I recently moved three of my rental properties over to Faranesh Realty, and I've been very…read moreimpressed with the service so far. From the beginning, the team has been extremely efficient, professional, and responsive. The property management company I was previously with had also provided an excellent service, but they were streamlining their portfolio, so I needed to find a new company. The transition to Faranesh Realty was incredibly smooth, and they made the whole process very easy. Communication has been excellent throughout, and it's reassuring to know that my properties are being looked after by a company that is organized, proactive, and clearly takes pride in what they do. I'm very happy with my decision to move my properties to Faranesh Realty and would have no hesitation recommending them to other property owners looking for a professional and reliable property management company.

    If you are considering renting a property with them, don't! If you have no other choice RECORD…read moreAND DOCUMENT everything before you officially move in! Collect receipts in writing via email/text. And do not SIGN the lease unless the agreed terms and conditions are listed! My husband and I have rented a property with them. Before we moved in, we inspected the place and took pictures. This property was no where near ready for tenants, but we didn't have much choice. There were roaches all over, the floors had a smell and stains to it, cabinets were a mess, the faucets in the bathroom were corroded, tubs had cracks, shared bathroom smelled like there was a water leak somewhere, and the master closet was missing wire shelves. The list can go on. Communication was okay in the beginning. Over time, there wasn't much aside from HOA violations. Requests to change out cabinets covered in roach feces and cracked tubs were never completed. They provided us with a vendor who can help with cleaning. Unfortunately their cleaning wasn't getting rid of the smell. We put a lot of elbow grease into cleaning this property as best we could and even paid $589 in cleaning fees OUT OF POCKET. The owner only agreed to refund us $200. While we were residing at the property, we've maintained cleanliness as best we could and always addressed any HOA violations with no further actions needed. At move out, per our lease, we are to hire professional cleaners to clean the property. Which we did. Paid $200. Guess what, the cleaning was not up to their standards. Not only did we lose out on over $380 from the first paid cleaning service, they won't return our cleaning deposit of $350. The lease also states that normal wear/tear is expected. They're charging us over $400 for paint touch up. We have touched up this place and returned it better than it was provided to us. We paid almost $7K to move in. But at move out, we were refunded less than $4K. In response to Wasim's reply: A condition report and photos from the move in inspection was provided. A walk through inspection was requested by my husband for the move out. When he got to the property, the inspector asked him for the key and told my husband he didn't have to be there. The walk thru was for my husband to go over the conditions of the house, but he didn't want to entertain his presence. These conditions were already existing. The condition report states that the AC vent above the stairs were dirty. The AC vent was painted over, the outlets and switches were painter over, paint stains were throughout. How are we liable for paint touch ups? We touched up every wall through that house before we left. We wouldn't continue to reach out if we caused any infractions. But we did everything we could to ensure that place was presentable to other tenants. Not like how it was presented to us.

    SierraLV Property Management & Realty

    SierraLV Property Management & Realty

    (3 reviews)

    Anthem

    The Team is Excellent, Caring and Works really hard to make Property Management effortless. Keeping…read moreClients happy.

    It may be the renters have a better experience, but I'm writing as an owner who eventually had to…read morefire SierraLV Property Management & Realty. Everything was fine until the contract was signed. After that? -The rep, Allsyon, estimated we needed about 800 dollars worth of touch up paint, small repairs, and the like. Seemed reasonable. She asked us to work with her contractor. By then, we had left the keys with her and permanently exited town, leaving of us at her mercy. The contractor then wanted almost three times that amount. -To make it worse, I recently learned from our new management company that they over-sprayed; there is paint on many fixtures. We should have figured something was wrong; for our two thousand plus dollars, the contractor was in the place for less than three hours. -Likewise, the rep wanted us to use her cleaning company for a mandatory deep clean at the cost of nearly 300 dollars. Now, the new management company has sent photos showing that no such cleaning was accomplished. --Allsyon signed off--our eyes and ears--on both projects. -Before she had contract, keys, and our absence form the city, she assured us the property would be listed immediately. It took almost fourteen days; her excuse was that she had broken her foot or leg. -Once the place was listed, were supposed to have weekly meetings concerning the market--soft, flooded--and potentially adjust prices. It took these awhile to start. Then, we agreed twice to reductions. After firing the company, I learned that these reductions were never updated in the listing. -Likewise, the listing photos were scant and did not highlight or even show the master bedroom or the bathroom, with a walk-in shower and jettub. -Then they skipped two weekly meetings in a row. When I finally called about that, I heard another story about a broken leg or foot, this one of one of the team members. That was about the time we decided to move on from SierraLV Property Management & Realty. -As an extra: Aside from pushing her contractor and cleaner on us, Allsyon all but mandated we buy an expensive home warranty. One has to wonder what the relationship between her and the warranty company is. At this point, more than two months have passed with the place empty. Before we can find a renter, the property needs a proper cleaning, as well as overspray removal from the previous contractor. Once that is performed and the place is properly priced, we hope to find a renter quickly, but the loss of rental income has been steep. I should have checked the listing routinely and been more proactive, but then again, you hire a company so you do not have to do those things. Talking with Allyson about these things, I caught her in a number of lies. The bottom line? It takes a lot of trust to put your place in the hands of a property management company, and, simply, SierraLV Property Management & Realty cannot be trusted.

    Keller Williams Marketplace

    Keller Williams Marketplace

    (71 reviews)

    We had an excellent experience working with our real estate agent, Joey, throughout the entire…read moreprocess of securing our new home. From start to finish, he demonstrated exceptional professionalism, attention to detail, responsiveness, and outstanding communication. He was always clear, timely, and consistent in keeping us informed, which gave us confidence and peace of mind during what can otherwise be a stressful process. Joey truly went above and beyond to help us secure the home we wanted. He took the time to listen carefully to our needs and preferences, worked diligently on our behalf, and made sure every detail was handled as smoothly as possible. His knowledge, dedication, and willingness to go the extra mile made a significant difference in helping us find and successfully secure our dream home. What impressed us even more was that Joey's support didn't end after we closed escrow. Knowing that we would not be physically in Las Vegas, he went the extra mile by arranging for an electronic lockbox to be installed so we could conveniently schedule contractors to access the property while we were away. This thoughtful gesture was incredibly helpful and truly demonstrated how committed he is to taking care of his clients, even after the transaction is complete. We are extremely grateful for Joey's hard work, dedication, and continued support. He made the entire home-buying experience easier, smoother, and much more reassuring for us. We highly recommend Joey to anyone looking for a professional, reliable, responsive, and genuinely caring real estate agent who will go above and beyond for his clients. We are so grateful to have had Joey by our side throughout this journey and would absolutely work with him again!

    Joshua Segal is one of the best professionals that I know when it comes to helping a person start…read moreplanning their future goals in home buying. He really takes the time to get to know an individual and find out what is best for their needs. He's a team player and willing to work with whomever it takes to get the job done. I've already purchased my first home with the help of his amazing deal writing and I plan on purchasing my second through him as well. He will negotiate for you like nobody's business! Here's his contact info if you are looking for an amazing real estate professional!

    Michael Robbins - Windermere Anthem Hills Real Estate - Michael Robbins REALTOR/Property Manager

    Michael Robbins - Windermere Anthem Hills Real Estate

    (1 review)

    Anthem

    It was a pleasure working with Michael when I purchased my first home. He walked me through and…read moreexplained every step of the way. Being a first time home buyer, I had many ideas of what I wanted in my first home and Michael was very patient and understanding of my needs and took the time to show me many houses until I found the one. Thanks to Michael, I have owned my home for almost three years now.

    From the owner: *Call or text Michael Robbins directly AT 702-683-7519*If you are looking to buy or sell I have…read moresold in most areas of Las Vegas and Henderson: Anthem Country Club, Anthem Highlands, Sun City Anthem, Solera at Anthem, Southern Highlands, Green Valley Ranch, Green Valley, Inspirada, Stallion Mountain, Silverado Ranch, Lynbrook, MacDonald Ranch Ranch, Sunridge Heights, Seven Hills, and Summerlin. I have the local know-how and understanding of the market. I have been licensed and selling in Nevada since 2005. I have the real estate expertise to serve my buyers and sellers. I work with all buyers and sellers - from investors to first time buyers to luxury homes. I am proud to have been born and raised in the Philippines, live in Vancouver Canada for a time, travel all over the world, and am happy to have made Las Vegas/Henderson NV my home since 2000. My commitment is this; You will receive the time and consideration you deserve for your real estate transaction. I go above and beyond for all my clients, diligently searching for properties, marketing your property, finding the right buyer, seller or investor to complete your transaction quickly. My focus is on delivering WOW service. I build long-term relationships through honest and open communication throughout. I am your REALTOR for life.

    Shane Nguyen - Top Agent - Sotheby's International Realty - Shane's design and preparation of my house

    Shane Nguyen - Top Agent - Sotheby's International Realty

    (79 reviews)

    Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

    Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

    The Mor Group - realestatesvcs - Updated October 2026

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