Speedy service, great customer service and accurate orders! I've been frequenting this particular wingstop location for quite some time now and cannot believe it has so many bad reviews. I have yet to experience what many other reviewers claim. Prior to becoming a regular at this location, I usually steered clear from any wingstop due to horrible past experiences, long wait times and basically awful tasting food but this location made me a regular. Food is always hot, seasoned well and always served with a smile. I usually order online and it's normally ready even before the scheduled pick up time. read more

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Even during slow periods, the wait times can be extremely long. The employees always look overworked, which most likely further extends the wait for meals. The chicken pieces are surprisingly small and hardly worth the price when the order eventually arrives. All in all, it's really not the best restaurant in town. read more

I've been to multiple wingstops and this particular location is by far the worst. I ordered a simple combo and waited over an hour during a time when it wasn't even busy. When I finally received my order, it was cold, the fries were not seasoned, and I was not given ranch. I've had countless bad experiences at this location which is why i've steered clear of it for a while. read more

Wings or something I normally make myself at home in my air fryer because they're not really a big deal to do but one afternoon I just decided I really needed wings and I had been working in the house all day and didn't want to go to the grocery store so I went to one of my delivery apps and looked up Wingstop. I was going to order the meal of classic wings and fries but before I clicked the order button, I noticed there was a special listed for 20 boneless wings. Now, being a wing lover, I had never had boneless before because to me those are just chicken nuggets and not wings. But something made me decide to try them and I am very glad I did. This was my first order so I wasn't quite sure on the flavors I wanted. I ended up choosing mild, Louisiana rub, and a garlic Parmesan. For my side I chose fries. you can also choose carrots and celery, which are a traditional side but I have those at home so I ordered fries I figured with all the food I could have at least a couple of meals. Not only was this enough food for days I couldn't believe how good the Louisiana rub flavor was! I also liked the garlic Parmesan, and the mild wasn't bad, although it was my least favorite, which was surprising. I will say that, even though the boneless are not the same as the regular wings, you get a ton of meat, and I had enough for dinner and lunches for the next few days. I would toss some of the fries and chicken in my air fryer on the reheat setting and they turned out perfectly every time. I enjoyed them so much that a few weeks later I wanted to have some chicken and ordered this again. This time I chose the Louisiana rub flavor for all of the chicken and I ordered the celery and carrots as my side instead of the fries. The fries were good and they do have a nice seasoning on them but I was trying to be a little more healthy this time lol once again, there was a lot of food and I have enough for several lunches and dinners. I don't mind eating leftovers, so this is been a really good deal. Otherwise it would be plenty for 3 to 4 adults dinner. I would recommend this, unless you are not a fan of salt or use very little salt in your food. I didn't notice this time that the chicken does taste a bit salty so if it's something you don't normally eat, you may not like this particular flavor, but there are, a ton of flavors to choose from for your chicken and there are options for your fries as well. There are other sides offered if you're not into fries and they have a good selection of drinks as well. Even though I ordered twice within a short amount of time I would definitely order again soon. read more

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This is horrible. The workers just sit in the kitchen and talk and laugh until your food get cold and you stand up and look at them only to give you shitty service when you asked for ranch with your meal worst Wingstop in California hands-down. read more

It's terrible. If you don't already know they put some sugary powder on the fries. I don't like when I go into a basic restaurant and get tricked into sugar fries read more

Wingstop itself is not a bad restaurant, it is actually one of my favorites, but the Wingstop in Porterville, CA is the absolute worst restaurant in the city. The turn around time is ridiculous, I have never had an order been completed in under an hour. It takes traditional wings 20 minutes to cook all the way through, and boneless wings 15 minutes or less, plus maybe 6 minutes to sauce and package. Everytime I order, even if I order on the app ahead of time, they say it will be a 45 minute to an hour wait and I end up waiting like an hour and 20 minutes or more. The staff is always different which probably points our poor management since people are always in and out of there. The employees don't wear any gloves, which is okay in food service, IF they wash their hands frequently but they do not. I have seen employees take orders, handle money, then go and start working in the kitchen. They often have vulgar music playing and are always cussing, talking shit to each other, that's cool you guys can have fun at work but not when the restaurant is full and all the customers can see you. Last complaint is they have asked me to do the survey on the receipt and told me if I showed them I completed it I could get a free order of fries. I did the survey and showed them it was complete but then the same worker said I had to wait till corporate emailed me the coupon. That is NOT what she instructed me to do when she first had me fill out the survey, definitely do not recommend this place unless you're okay waiting an hour and a half for your food. read more

I don't recommend this place! They don't wear any gloves while making your food. When I asked why she said because they work with hot oil!!!!!!! My fries were so salty it was gross. My bbq wings were drowning with bbq sauce. In a big pool of it. Bad customer service! I won't be back! My husband found a hair in his food! read more

Wingstop - Too much salt! - Chicken Wings Near Me - Porterville, California

I ordered from Wingstop and I had gotten a text message saying it would be delivered at 8:31, it's 3 minutes until 9. This is not even a joke, this is so ridiculous and upsetting. I've called the number for wingstop and it immediately goes to voicemail. What the actual fuck. If I could give zero stars I would. read more

I would not recommend getting Wingstop, especially on the weekends. Often times, I preorder hours ahead, and once I get to the restaurant, I have to wait an addition 1-2 hours for my food to be ready. Every time, once it finally is ready, my wings have no flavor, and hardly any sauce. By the time I finally get my order, it is also always cold. read more

Went today for first time, 5 mins after they opened (11:05 am) for a take out order. This was the absolute worst food ever. All the wings (bone in/boneless) tasted like they were left over from the night before. The wings were so hard you could hardly bite into them. Fries were limp and oily. We ordered the 30 piece plus single order ($55+). It was to far to return. We'll never recommend or set foot inside this establishment again. read more

Wingstop in porterville have the worst customer service ever plus they gave me popcorn chicken instead of actual wings like wtf read more

Wingstop - Horrible how is this a 10 piece never again - Chicken Wings Near Me - Porterville, California

Fucken horrible service I call and get put on hold I'm literally shopping while I'm on hold then go afterwards cause I'm still (ON THE PHONE ON HOLD ) I go in there and literally a guy and a girl by the registers just looking around had to explain to them while they do nothing I'm on hold they say ohhh whoops r u kidding me then tell the guy I want mild and hot and what dose he do he puts mango habanero. Like r u serious so done with that spot always ruin attitudes sorry place let me tell u! I was supper disappointed and unsatisfied read more

I feel bad for the employees because it's so hot inside and outside! stay cool because the ac inside the place is not ON !!!

Painfully slow. Employees just stare with blank glassy eyes, no sense of urgency when the lobby is full.

Service was horrible, order my food on the app so it could be done on time they gave my order to the wrong person. Waited another 40 minutes when I just decided to leave because the manager had told me to give her 20 minutes so they can redo my order that I had already ordered prior the manager was rude said that it was not her fault then when I asked for a refund, she still had the audacity to say it will take up to 3 days to get my money back into my account, I don't think that's very professional. They should hire a new staff. First time and last time I come here. read more

Wingstop - Chicken Wings Near Me - Porterville, California

Last time I was at Wingstop, an employee by the name of Albert was very, very rude and unprofessional when taking orders

I'm not sure why this place doesn't have more good reviews! I tried this place for the first time since it's been here in porterville, we got an assortment of things. I will say my service was quick, and so was my waiting time, there was plenty of pick up orders and people dining in, and the time was during the day so maybe that could be why. the girls in the front were very nice. I had the lemon pepper and mild, it was delicious! The lemon pepper is not ever powering and has a bit of pepper heat, my wings were cooked crispy and fresh, and the mild is like a regular buffalo sauce, some heat. Also tried the spicy chicken sandwich lemon pepper flavored, it was delicious! Also the bbq wings and Parmesan wings were really good! Now the French fries, I like how when the order is to go the fries are in the bag on top and not in their own container, because it prevents the sogginess! That's great thinking. The fries are freaking delicious they taste like actual potatoes Not to salty they're were just right. Of course the ranch was delicious I've heard it's made there which is nice. I was reluctant to try this establishment but I'm happy I did because we really enjoyed it! We got all classic wings also. read more

It took over 40 minutes for our food. The restaurant is hot and there were flies. There are 6 or 7 employees and yet it's taking this long. I will not come back here. read more

We ordered and had a wait time of 45-55 minutes. It took 2 hours. I would rather they give a better estimate of time so i have a more realistic time that my order will be ready. It's unfortunate that the wait was over an hour longer. Management didn't apologize, this is not acceptable! Do better! read more

Don't come here the service was decent and he would not laugh at my jokes. I asked for bone in wings and this is what they gave me read more

Wingstop - a tray of chicken wings and french fries - Chicken Wings Near Me - Porterville, California

If I could put 0 stars I would ! The service is horrible the employees are not organized with their work ! Ordered a 8 Pc Strip meal and ended up getting a completely different order 12 pc bone in wings & fries w blue cheese & NO RANCH disappointing literally ruined my appetite read more

Orders are never ready on time. Today I ordered an hour ago and order is still not ready. Called and was told there were still a few orders ahead of mine. Half of the time they'll also make the order wrong or leave something out you paid for. read more

My kids called at 11 PM & they said they aren't taking anymore over the phone orders but if I came in 10 minutes they would still take their order. So I drove across town & got here in exactly 10 minutes. They went in to order & were denied service. I spoke to the manager over the phone & she was rude, unprofessional, & full of excuses. read more

The food was okay but the service was HORRIBLE. I came in last week and they got my order all mixed up. I asked them if they could cancel the order and they agreed but then I asked if I can make a new one since they messed up my other one. And Im not even joking this woman said "Are you kidding me?" like what the fuck this is your job you shouldn't be complaining I'm literally the reason why you get paid. read more

Customer service here is ridiculous. Barley walked in and I was waiting out by the counter since it was a online order for pick up and a employee literally yells from the back that she will be with me shortly. Okay cool so your short staff and helping in back. No issue. But when you come to the front and have a attitude saying " next time you come, come to the front because I can't see you from the back if your standing on the side" not even a "hello" "how are you" nothing. read more

Worst wingstop ever. When I went to pick up my food and was told to wait 10 minute more. 10 minutes passed, my name wasn't called. I waited 30 more minutes on top of the 45 minute wait for my food. And to make it worse, my food had been sitting there for at least 15 minutes without it being called. Food was cold by the time I got it, my tenders were over cooked and my fries were stale. read more

Wingstop in Porterville never disappoints. We get the meal deal, comes with fries drinks and wings for under 20 bucks ! the wings are pretty big and they never get our order wrong ! If you're looking for a meal for two and don't want to cook, try their special! read more

Over $25 worth of food missing from my order, no refund, no coupon, no apology. Pro Tip: Always order for pickup and check the order before leaving. They enjoy robbing the working class. read more

It's unfortunate to even have to rate this place so low, as it was one of my favorites in area. I'm not sure what's going on, but the last two times that I've been there, the wings have not been good. Both times I've gone on a Friday night, so maybe it's the night crew? Anyways, the place is decently clean and so are the bathrooms. The service is hit and miss. Sometimes they are super nice and sometimes they seem to careless if you order or not. The most recent time I went in, I order on the phone for take out. A few people got their food before I did (they ordered at the counter right after I paid for mine). When I got my food, the wings were cold, the Louisiana wings had barely any seasoning, and the BBQ ones did not even taste like their regular BBQ sauce. I'll try to visit during the day next time. Maybe the experience will be different. read more

So the Wingstop in town apparently uses Door Dash when we ordered from the Wingstop web site. The web site does not tell you that. We ordered $80 worth of food and thenreceived the wrong order. We tried calling Wingstop but all they could tell us was to call Door Dash... but they don't have any number or contact information. We drove to the store and talked to the manager. She could not help us. We have to wait 3 or 4 business days to get a refund from Door Dash and still no dinner. Very unhappy, and absolutely terrible customer service. read more

Waited a extra 20 minutes after ordering on phone 25 min prior they rushed my food out and gave me raw wings I'm so pissed off y'all are trash read more

Wingstop - Chewy uncooked meat - Chicken Wings Near Me - Porterville, California

If I could given them zero stars I would. Ordered online, half my order is missing. Call restaurant placed on hold, 15 minutes on hold I decide to hang up. Redial and now they don't answer. read more

I just had the shittiest service at this Wingstop and most likely won't return learn customer service hunny no one picked your job but you I kindly asked to change my order after I paid and was denied and still waited for another 10 minutes for my food makes no sense that I couldn't change the flavor on my tenders anyways have a great night read more

This place is great to go with friends. The people here are very nice and friendly, I just love going up to the register and ordering food because the service here is that great. Some of the flavors you should try are the barbecue and mango habanero, they are really delicious. The food is always hot and fresh and that is one of the reasons that I come to this restaurant. If you're thinking about going out with some friends or just out in general come try WingStop it's worth your time. read more

Staff is always RUDE. I had this guy telling me "you know you can order on line too" with attitude after I asked if their phones were working. This guys talks to us like he knows us. I'm sick and tired of the service here. Rather go to Buffalo Wild Wings than here. This place sucks. read more

Placed my order online at 5:50 PM got to Wingstop at 6: 25 since the app said it would be ready in 21 to 26 minutes. They didn't have my order ready in till 650 . !!!!!! Long ass wait! At around 635 I asked The cashier how long till my order was ready she said they were just working on the fries still took almost 20 minutes longer so unprofessional !!! read more

Was super excited to hear they would be selling thighs along with wings. Went to place an order for lunch and found that you cannot order wings and thighs from the same website(they have two, wingstop.com / thighstop.com) you have to place two separate orders AND you cannot order thighs over the phone or in person, just through DoorDash. Extremely inconvenient and makes no sense. read more

Forgot half or our order and wouldn't answer the phone when we called. Food was kinda trash too

They be hella laggin I waited so long I took a snooze They took so long I watched the whole football game read more