Me and my son went here today and I honestly wasn't expecting it to be that great. Our usual place is BWW but my son talked me into trying something new! And everything we ordered was so delicious. Hot and fresh and perfectly seasoned and sauced! This is our new go to place! The girls working were super nice and seemed happy to be working! Which is really hard to find these days. Everyone looks n seems so angry to b working most places we go to. Just a great experience over all! read more

Fríes were really salty and it took almost 2 hours and when u did get the wings they were dry read more

Wingstop - Fries are so salty could not eat - Chicken Wings Near Me - Port Arthur, Texas

Mid eating and a roach starts crawling on our table. It ruined our appetite and we will probably never come back.

bad . bad . took over an hour for my order to be ready when they had said it would be about 30 min ! i placed my order @ 10:30 so i can get it by 11 pm since my lunch is at 11:30 !! it is now 11:51 pm they havent even bagged my food had to cancel it . so now no food no lunch and on top of that i have to wait 7 to 10 businesses days for my fkn refund!!! ridiculous!!!!!! dont recommend . read more

Very disappointing I love Wing Stop but I will never visit this place again either they need experienced help or retraining. The waiting line was ridiculous before I could even ordered I was talked to crazy by the manager so I decided it was not worth it and left.. read more

Ghetto as** employees that give you the wrong order and smack their mouth when you ask them to remake your order after driving 20 minutes away smh...I do not recommend this place and managers can only remake my fries and made me take my cold a** wings read more

Wingstop - a bag of food in the back of a car - Chicken Wings Near Me - Port Arthur, Texas

the young lady named brittany was extremely rude rolled her eyes while taking our order and talked crap about our order to her coworkers in front of our faces when we were done, then we waited for 30 minutes for our food and when we got up to ask about it they said "oh we been called that order" which was false, all around horrible experience. Terrible customer service read more

My company has eaten wing stop all over the US we decided to try the one in port Arthur...y'all this place is trash. It's clean, so that's not the problem. Service is slow people that came in 10 minutes after us and were being shoved to the front of the line it's just a shoddy ran place. everything is over cooked and heavily over salted I mean half a salt shaker on just our fries. I have never in my life seen so much salt dumped on food our fries were solid white from so much salt. They dumped extra salt on "everything" they dumped extra hard salt in even the wing sauces. Y'all ever eat a wing where every bite you were crunching salt, it was like a mouth full of sand. If we had the choice I'm pretty sure we would choose a frozen TV dinner over this place. I'd leave no stars if possible. read more

If i could give negative stars i would, over 30 minutes for 16 wings and fries and they give you attitude. Outdated wingstop and bad management. Got a refund and went straight to another wing spot. read more

Dont waste your time. the service will make you want to throw your hot chicken in they face. horrible customer service, horrible, and rude.

Pulled up to pick up my order, parked in front, I could see where they cook, bunch of young kids eating and locking there fingers no gloves. Nothing. That's nasty. I don't wanna see people eating and not washing there hands, than preparing my food. read more

This used to be a friendly, clean, and well ran business... I used to come here quite often. Unfortunately now there has been a change and not for the better. The service is terrible and food mediocre. The attitude of the staff is usually now horrendous. I most likely won't be back for quite a while. I definitely would not recommend to a friend, in fact I would strongly recommend just to cook your own wings. You'd get a better product with friendlier service elsewhere. The pic is of the place at 9:50pm on a Wednesday night. I believe they are open until 12:00. read more

Wingstop - a man in a suit and tie in a restaurant - Chicken Wings Near Me - Port Arthur, Texas

Worst service ever they need new management asap!!!! If you want to wait 1 hour every time you come here then this is the Place for you and the ppl that work here are very unprofessional and don't care about nothing read more

The service was really slow. The employees had the rudest attitude. And the food I ordered through the phone was an hour + late and not fresh at all. read more

Great service every time I come here! The food is always fresh and great! I recommend this Wingstop to anyone in the area or visiting this area! read more

They need to fire the guys that work the night shift. They always messing up my order! They coming in high or they're not paying attention, but this has happened to me 3 times. I'm always coming here, but now they have these guys working the night shift and they just messing up everything. I know I haven't been the only one. I'm no longer going to this wingstop in port Arthur. Ruining my appetite every damn time. I had to put my wings In the air fryer because they weren't even properly cooked. No thank you. I'll be going somewhere else now. Maybe the mistakes will be fixed if they hired someone who actually cares about there job. read more

This is probably one of the slowest places to get food. Waited an hour for my food. I would not recommend this place. If you want better wings order from JJ's Wings. read more

Sad little dried out wings with too much seasoning and overpriced. I'm pretty sure these were pigeon or grackle wings. Over cooked. I don't blame the staff. The place was clean. The staff was friendly. They seem to work hard. If I had to rank wings around this town, I would have to put Walmart first! Seriously. Then all the Vietnamese places next. This place has the smallest little sad wings I've had yet. read more

My husband ordered takeout online. The wait time was 12 minutes longer upon arrival. I was not given a receipt at pick up. The lady Handed me the bag & ripped off the receipt with out confirming the contents of the order. They had quite a line so I didn't open the bag and confirm. The celery sticks were missing and we got blue cheese instead of ranch. They could label the condiments to avoid that problem. The wings were great. We really liked the rolls. The sides were really small. We would go back. read more

Horrible Boneless wings were hard as ice they were over cooked Waited 40 minutes for our food and there were only 2 other couples in the restaurant then asked for silverware and was told they did not have any do not waste your time read more

Absurdly long wait time! Actually I was told they had no idea when my order would be ready

Wings are good...service is quick...prices are standard...the place is very small and the seating isn't comfortable...if I'm gonna watch a game or just have some drinks with friends I'll go down the road...if I'm ordering take-out I'm gonna choose this place. read more

Wingstop - Front - Chicken Wings Near Me - Port Arthur, Texas

Terrible staff, still don't know why this place hasn't fired those employees and hired new ones. Need better management. Corporate needs to be aware of this. These employees are drinking beer while making the food, cussing up and down all of the time. Terrible employees. read more

Came in and ordered 40 wings to go got to the party only had 20 wings. Called to tell them someone would be there in 20 minutes to pick up rest of the order. 25 minutes later showed up to pick it up, no one turned in the ticket it was sitting on the counter I had to show them that was our ticket. They said they forgot to send it to the kitchen. I said I would wait, 15 minutes later finally got the order. People coming in again and again who called in orders, order not ready excuse that kitchen is backed up but I can see them goofing off and playing around back there. Won't be back here read more

Nothing to brag about... Service is great, food is gross.. Buffalo Wild Wings is still the place to go for wings

Not sure what all of the great rrviews were about.....The service was slow. They were very unorganized for lunch. The music was so loud you couldn't hear your name called. Wings were ok. Certainly not the experience you'd get from other Wing Stops! read more

The waiters seem nice enough. The fries were decent, but my lemon pepper chicken wings were not decent at all. As a matter of fact they were undercooked! There were some white parts on the skin and when I asked one of the cooks why some parts looked white, he indicated that it was because the chicken was fresh and I was safe eating it because they cook it 13 min. No thank you, I rather not take the risk! Definitely NOT the best wings in Southeast Texas!! The best wings were from a place that closed in Beaumont "wings to go". read more

Wingstop - Nasty lemon pepper wings! - Chicken Wings Near Me - Port Arthur, Texas

Average wings, their standard sauce left my fingers stained. Fries had a salty/sweet seasoning that was ok; I'm a don't sweeten the fries kind of guy though. TURN DOWN the 13 year old girl pop music....... it was so loud you couldn't have a decent conversation and the style was truly annoying; remember it's the more mature patron that is paying for everything. read more

Good wings with lots of choices for dipping sauces , some pretty hot. Good fries with unusual but tasty sugary kick. Decent prices and good service. Reasonably priced. read more

The service was great, the food was quick, and fresh, and I liked the selection of sports on the tvs. No off the wall crap like junior women's knitting or whatever. read more

Love their wings and Cole slaw. But today, I think the Cole slaw went bad or something. It tasted so bad I can't even swallow it. Must have been overdue.. Please check before serve. Fries-- why Do you have to put so much salt? Easy on the salt please. TODAYS experience ... Sucks read more

They have their on/off moments. If it's from 9PM-12AM 95% chance you'll get some rude kid. But my majority of experiences have been good and would get chicken from here over BWW any day. Their fries are legit. read more

All the money in the world and can't afford to pay yalls phone bill, Jesus if it's that bad I'll pay it

Service is good and fast. Wings are sub par and the prices are too high for the low quality of wings they serve. Won't be back.

I love wing stop and the staff is always nice but this has been the rudest encounter so far. Our cashier was so rude and she seemed very annoyed. read more

Besides my order being late, the lemon pepper wings we received were very deformed. They were bigger than the palm of my hand. Very upset with the quality of the food. read more

Wingstop - I dont believe these are wings... - Chicken Wings Near Me - Port Arthur, Texas

Phone still broken I think cause they pick up and hang up so maybe the franchise owner should invest in new phones and fire the poor help and hire people that care read more

If I could give zero reviews this place would get it. All I can say is never again. Food was decent but nothing to brag on. Service is the reason I will never go back. read more