Ommgggggg. We started going to this location because the Richmond Heights restaurant was inconsistent. They definitely make the food better here but WTH is going on with the staff. The workers walk in and out, gone for long periods of time, upwards of 30 minutes or more, either handling personal business or smoking. I kid you not. And there is no accommodations for an excessive wait when it's their fault. The orders get mixed-up and shorted. We keep it simple and just order a large fry and two garlic parmesan chicken sandwiches and they haven't missed yet. The inside is dark and the soda area is a hot mess. I would NEVER eat inside at this location. I advise to always order ahead on the app and as soon as you walk-in check on your order. read more

Wingstop - Garlic Parmesan chicken sandwich - Chicken Wings Near Me - Overland, Missouri

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The service always take too long the waiting time is almost unbelibable thats ehy is not the prefer place for cheap wings

I went to wingstop, ordered some wings.Fries.Drink get home which is just around the corner.My food was cold l. I called up to the store. Told the young lady who answered the phone. The situation, and she tells me, oh I wasn't bagging. Okay, I asked for the manager. She says, okay, I'll have to put you back on hold. She puts me on the hold. Then, hangs the phone up on me. Then, I tried to call back, and every time I try to call back evidently. She blocked my number. Because the phone does not even ring it just automatically says. Sorry they can't take your call. Ok, I get my house phone and call call. Go straight through somebody answers the phone. Do not buy from this place, unprofessional.Anne,and if you do check your food before you leave.update, when I do finally get through on the line. The young lady tells me the man just said that she's too busy. She don't have time to talk to you. And if you wanna bring the food back up here, we can remake it. So the man who doesn't have time to talk to a customer. Ok, here you go, buy it.Your own risk read more

Just - ghetto. No other way to put it. Go in, you'll see. The girl at the front couldn't put down her phone or the Blue Bell ice cream pint long enough to help anyone. I was certainly a bother to her. She seemed perturbed I was there to place a dine in order and not picking up an order I placed online. The restaurant was filthy. I certainly wish I had taken it to go. The fries were luke warm at best. Chicken was fresh and hot and Wingstop ranch just cannot be beat. I would never come back to this location. Ever. read more

Chicken very over cooked.service good but will not go back. Chicken needs to be cooked differently so it can be eaten. Also they need ti remember the fries that where in the order that where left out. read more

This place used to be pretty good. It had fast food prep and friendly service. Now, the staff is rude and can't even be bothered to take an order. The cashier couldn't get off her phone and mumbled that they weren't taking orders. I asked her to repeat that, and she spoke very clearly. So, it's a service issue. I saw the cooks playing swords with long tongs. What is going on? I also noticed the restaurant is now filthy. And the trash cans are overflowing. It's a real shame what this Wingstop has become. read more

After a disappointing experience yesterday, I still wanted to satisfy my chicken wing craving. I decided to go to WS. I haven't had it for some years, but I always think back when we are it living in LA. I ordered online to pick up, and went for the 15 wings | spicy Korean & Lemon Pepper | with veggies instead of fries. The chickens were crispy as they should be. The lemon pepper brought back memories, and they hit the spot. The spicy Korean was a flavor I didn't know. But as I was eating them slowly, the flavor reminded me of a marinade we use to make chicken sateh for the BarBQ. A mix of ketchap, onions, garlic, sambal, and other Indonesian herbs. I finished all wings, and was satisfied. CW didn't disappoint and my chicken wings craving was satisfied. read more

Wingstop - Let's go... - Chicken Wings Near Me - Overland, Missouri

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Food was completely horrible, the customer service was just as bad. My food was stone cold yesterday, the atmosphere of this location is unbearably informal. I would NOT recommend eating at this location, please find a different Wingstop to eat at if necessary, don't waste your money or time like I did. 0 out of Ten. read more

Showed up on time to pick up my order, took them 30 minutes to finally tell me they hadnt even started it. Just ended up leaving do not go here read more

I was recently given some free Wingstop in exchange for carrying a few heavy boxes down a flight of stairs, and it may have been the best job I ever had. Your mileage may vary, if you've had any success in life. Nevertheless, Wingstop serves a pretty good chicken wing. Is it any wonder that Rick Ross--who owns several Wingstop locations--has to travel with a defibrillator? It's probably for the best that Wingstop is a little bit rich for my blood. An eight-piece combo with fries and a drink will run you $11. There's a six-piece combo that's a little bit less, but that amount of chicken is only appropriate for children. There's also a 10-piece combo for which you'd have to refinance your house. Keep in mind that these are mere pieces of chicken wings. A 10-piece combo is only the equivalent of five whole chicken wings--and that's not even including the largely inedible (and yet delicious) tips, which they don't give you. I wonder what they do with them, since it's not possible to grow chickens without wing-tips, as far as I know. I've had maybe half of the flavors of wings they sell, but I mostly stick to hot and lemon pepper. I really like the sauce they put on the hot, but I find that it can make the wings kinda soggy, especially if you're not eating them there in the dark, grim-looking dining room. That's not as much of an issue with the lemon pepper wings, which are served "dry." They fry the living shit out of those wings, which makes the skin nice and crisp. The inside is maybe not as moist (ahem) as it would be if they weren't left in the deep fryer for as long, but I'd argue that this is a worthwhile trade off. Anyway, they give you a nice-size tub of blue cheese which, as Diddy might put it, moisturizes your situation and helps preserve your sexy. I guess to make up for how much they charge you for the wings, they give you enough fries that you probably shouldn't eat the whole thing, lest you end up like Rawse. But I couldn't help myself. Wingstop might have the best fries of any restaurant. Full stop. No hyperbole. They're natural-cut fries (which is almost never a good thing, except in this case) with some sort of salty-sweet seasoning. I appreciate them more than I do most members of my family, with all due respect to my mother. I wasn't as impressed with the ambiance. While I was there, there was not one, but two employees taking naps on tables in the dining room, which smelled vaguely of mildewy mop water. Normally I wouldn't give a shit, in a chicken wing place, but for what they're charging there should be mood-lighting, a string quartet, servers in their underwear and the whole nine. read more

Wingstop - Medium lemon pepper wing combo w/ blue cheese - Chicken Wings Near Me - Overland, Missouri

This location is trash. Cooks couldn't care less about cooking your food...long waits...workers got attitudes...they couldn't care less in this establishment. Eat at your own risk. read more

The "manager" is so unprofessional. He spoke over me continuously until I ended the phone call due to his lack of accountability. I will not be patronizing this establishment any longer ! read more

This was thee worse wings and fries I've eaten in a long time. The chicken was old and hard. Fries was greasy and I won't be back. Customer service was ok. But this joint needs to use fresh products. First experience and my last. I should have checked the reviews before I went here. Don't waste your money. read more

I picked up my order on lunch it was ready in a timely manner food was hot as I proceeded to get my straw for my drink a "roach" crawls out on the counter. I jumped a worker is right there and no one killed it so he's still there crawling around. read more

As I write this it is May 7th 2021, I've been going to this location since it opened. I give it a 3 out of 5 the food was amazing and the lady that spoke on the phone was amazing! I didn't get her name although she was excited. But there was a lady in the kitchen that was extremely rude and shady. I brought in 2 $50 bills all and she immediately said we don't have change for that. Which it wasn't even her business as she was in the kitchen, so the manager checked the safe and didn't say anything while the lady in the kitchen said "I told you so, we don't have it etc" her voice got so annoying. So the kind lady that was at the counter politely asked me did I have anything smaller so I went over to the local Schnucks and got change. So I honestly think this location won't last 2 more years if they didn't have change. My total was $58.64 and I brought in 2 $50 bills so. read more

Walked in to eat. Was helped by a very distracted young man behind the counter. Placed an eat in order at 2:13. Ordered well done wings so we knew it would take time. 2:56 we finally realized nobody cared we were the only people sitting at tables waiting for our meal. We asked about our order only to discover it sitting in a bag behind the counter...cold. The girl behind the counter said I just got here and passed it over. She did not care. I was not given anything to eat my beans with and the only thing on the counter were knives. There was one roll of paper towels in the entire restaurant for everyone and no trash cans to throw away trash. Multiple tables were covered with trash. Not a great experience. read more

Wingstop - Chicken Wings Near Me - Overland, Missouri

Horrible customer service by THE MANAGER!! The manager had her mask UP UNDER HER NOSE! She was using profanity under her breath about the young Workers who were kind and trying to do their jobs. Kudos to the young folks at the registers for staying calm. Avoid at all costs until the manager is gone. read more

Why because that can't do things right they play around and I went to the bathroom and the floor is slippery I could have fallen and broken some bones and it's disgusting and dirty and be nice to the people I ordered food don't be mean I come here to pay y'all money to have a roof over your head don't have time for this. And if y'all can't handle the heat then don't work here anymore lol read more

Got there said my food would be ready by 8:07 said the online orders weren't coming through pushed my order to the back of the line I ended up having to wait for over a hour for my food. Was great store it's going down hill fast. read more

Wingstop deserves some love in st louis! And I need to do some writing! I would pick Wingstop over Buffalo Wild Wings any day! I love how Wingstop makes it fresh right on the stop and love love love the crispiness! SO GOOD! My favorite flavors are the lemon pepper, cajun and garlic parmesan! I thought the garlic parmesan would be as gross as the ones at Buffalo Wild Wings but how wrong was I? The hickory bbq is pretty good, but Im not a fan of bbq sauce! The wings can come out oily...its so delicious, but not so good on the heart! I actually really like their THICK fries surprisingly. Im normally more of a thin fries kind of gal! Anyways, salt and sugar on their fries...yum!! I swear they put crack or something in these fries! Enjoy! :) read more

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Just dont do it....wings wasnt done and they gave me enough grease to finish cooking them when I got home read more

Wingstop - Chicken Wings Near Me - Overland, Missouri

This is my 2nd time in a week and a half that I've recieved EXCELLENT customer service. My food was perfect the first visit and I'm hoping for the same results this time around. I don't know what changed but keep up the good work read more

The experience here today Around 8:30 wasn't good I had to Ask for my receipt when your asking questions the tall girl with the ponytail on her head shouldn't be up front they don't know how to communicate with people I waited about 30 min for my 30 wing meal I got one tray of cold fries two honey mustards and a hot sauce I checked my bag and the hot sauce wasn't in the bag I told the girl it wasn't in there so she ask her manager and he said it's in there I told her it wasn't so what I'm lying about hot sauce so I told her it's not there and she said again my many said it's in there just like a dinkle bat anyway I yelled to him I didn't get my sauce he said again it's in there then he came to look by this time I should've returned everything so he said I'm sorry it's not in there I'm done with this ghetto ass place there rude as fuck and the food sucked anyway I'm never coming back read more

They literally never mess up my order, everything is always in the bag. They are attentive and always kind. The food is always done when they say, if not before. It is a younger crowd but they seem to all get along and have fun working together from what I have witnessed. I will continue to order from them!. I highly recommend placing your order online and picking up. Also take advantage of 60 cent wings read more

This place sucks the customer service sucks when you call no one answers the phone cashier always has attitude cooks are always goofing off don't come to work if you hate/ don't want to do your job l. I understand you are over worked all businesses are but you still have a job to do. It's not hard to read an order make it and put it in the bag correctly then when I tell you the order is wrong while I'm at the restaurant you get upset with me and I have to wait another hour or so for my food. Ordered the thigh bites food wasn't ready bc they don't sell them anymore no call to let me know and had an attitude when they were confronted about it. read more

food is very good and the servise is very well and everybody nice

This place serves the worst wings I've ever had, seriously. You'd be better off buying frozen wings from your local grocery store and letting them thaw. I've ordered from this place on 3 separate occasions and tried different flavors and somehow the wings keep coming back dry, even the BBQ flavored wings that are covered in sauce are dry as a bone. The wings served here are sh*t and nobody should waste money here. These people are committing crimes with chicken wings here. Overcooked, dry and awful is what I can say about this place. read more

Very VERY dissappointed. We ordered a meal for 3 people, a lot of food, and only received a third of it. They were so busy we had to o4der through their website becaus ethey wouldnt take our order in store. After half hour wait, we finally got our food, but when we got home (20 minute drive) most of it was missing. We tried calling repeatedly but they wouldnt pick up, we went straight an automayed system that looped us on requesti g helo then hung up on us. When wetried to access the website to get this issue addressed or resolved, the website had blocked us and we were unable to get our dinner. 1 box of fries and aome chicken bites on the huge order pictured below. Super upset, defenitely never getting food here again. As soon as we clicked 'report a problem' the website blocked us. Absolutely unprofessional. read more

Don't stare at me and then force someone to come help me. Horrible customer service won't be back

The service is HORRIBLE! They workers will leave your food on the shelf for 15 mins before checking to see the person is in the store. Had to keep asking for my order and it had been sitting on the shelf getting cold while the front person is eating chips and on FaceTime with her friends. Spent over $60 and entire order was cold and the fries were burnt. You would've thought we was irritating her by be there. read more

Invited the "girls "over for an impromptu going away party for one of friends who was relocating. Placed my order online and it was ready when I picked it up. They were out of an item I had paid for online, so he gave me an extra order of wings that I waited for them to prepare. I ordered the 50 pc wing with sides. Very reasonable price! The entire meal was a hit with my friends. read more

Food is cooked pretty well. We always get lemon pepper, Louisiana rub, and hot bone in. The fries are good but could use more of their seasoning. I'm glad I have a small container of some at home that I requested a while ago. The time before last they got our order completely wrong giving us bone out when we ordered bone in. They did comp us a new order for a later date. Ordering via phone can be annoying because there's a male worker there that pretends not to hear you and therefore has you repeat every part of your order multiple times. Over and over. Not cool. read more

Wingstop - Wingstop lemon pepper bone in , fries, and ranch blue cheese mix - Chicken Wings Near Me - Overland, Missouri

YEAUUUH I was having a serious meltdown yesterday. Wings and fries were the only thing that would cure my urge to violently attack my boss or anyone in a 20 foot radius of my office. I was cranky and hungry and it was serious. I used MY AWESOME MONOCLE YELP APP to find Wing Stop. It was my first time, and I was a little nervous. I was greeted immediately by a friendly face who recommended a combo. There were 6+ flavors to choose from: Hot, Cajun, Regular, Mild, Parm Garlic, some sort of Teriyaki and a few more but I can't remember. I went with the standard Regular Hot Sauce Combo. It came with a huge serving of fries, fresh cut and sprinkled with a touch of salt and brown sugar. I got 10 wings, a side of ranch and a medium soda. The whole deal was less than $10. My buffet loving belly couldn't finish all that food! The cashier told me her name and that my food would be up in 14 minutes; I didn't time her but I know it was more like 10 minutes. read more

horrible management, very slow , rude workers , they need to hire better staff and consider firing most of them.

Did you know that you can get your wings "all flat" if you're not a fan of drummies? Well the lovely wife didn't know and now she does. That alone has notched Wingstop into her heart. I just like the fact that they have actual blue cheese in their blue cheese dressing and their fries are like crack with that sweet/salty thing going. Count me as one of those people who enjoy Wingstop more than BW3's. read more

I would come back purely for the ranch dressing... Yes, its that good. There's something about ranch that doesn't taste like it was poured out of a bottle after sitting on a shelf for who knows how long. We got traditional wings, three different flavors, and fries. My husband loves lemon pepper anything and was a huge fan. To me, they tasted a little too artificial and at certain points I was sure I tasted Lysol. The other two flavors were good. The fries were great, still held their potato flavor and didn't taste bad after transporting our food back home. I would eat here again, but I don't think I would ever crave it or make a special trip. read more

Not bad but they salt on the French fries were so overwhelming that my entire group couldn't eat them. read more

Wingstop - There is so much salt that I can feel my last two relationships while eating them. I got hot wings and these made me drink more.. - Chicken Wings Near Me - Overland, Missouri

When it comes to wings, this place is pretty darn good! My husband would probably eat here at least once a week if he could. My favorite are the Louisiana Rub boneless wings and the fries are great as well. The service is very friendly and prompt. You don't have to wait very long to get your order whether your eating in or carrying out. The orders are made fresh and the price is decent as well. read more

Visited here about 7:30pm on 12/28/17. Service was ridiculously slow, not wearing gloves while handling our (and others'!) food, window cleaner bottle was left unattended right next to cooking food, whole restaurant was dirty, bare minimum effort to communicate from employees--only got a "hi" and "okay it's $x.xx" from the register worker. Girlfriend has been vomiting with diarrhea for the past 2 hours. Would love to see temperature charts or something that indicates proper sanitation procedures were followed and that food was properly handled. Don't go here. read more

this place was so good amazing wings i reccomend the bone in. the service was great im def coming back. love u wing stop