First off my food is great like 90% of the time I order but the employees and customer service is terrible even for Odessa. I get off work usually around 10 and every once in a while I'll order and it says online that it will take 30 minutes (which isn't true btw). Every single time I go in, I'm treated like a burden for coming in to pay for food two hours before they close. And God forbid your order be wrong cause then they act like life is so hard and get mad at you for making them do their jobs. It seems that ever since they moved into this new location, it's gone down hill. But will I still eat the food? Hell yes. Daddy likes his wings. read more

If you want food on time you only order delivery. If you order carry out you're going to go in and wait for at least 30 minutes. There were telling people that came in to dine there it'd be an hour wait. I ordered early to pick up at 8, and didn't get my food until past 8:30pm. The food is good not worth the wait. They also boast about Coca Cols freestyle, it's old and not clean looking. read more

Absolutely the worst Wingstop location I have ever visited & it's by a long shot. The wife was craving some tenders from here, I decided to go pick some up since the app was not working. I showed up and noticed a long line from the register to the door & still, patiently waited for my turn. As it was my turn to order the girl working the register stared at me but did not say a single word. I proceeded to ask if I could place an order. She looked at me, (was very rude/annoyed that I asked and mildly rolled her eyes) & then stated "it's an hour wait" in the most annoyed tone ever. There was no "sorry for the inconvenience", "sorry for the wait" nothing. She vividly expressed how miserable she was to be there and taking it out on the costumers. This l location has lost a costumer for life. I will much rather take the extra time & travel to the Wingstop off of 87th than to ever step foot in this location again. Do yourself a favor & travel to any other Wingstop other than the one on 42nd. I guarantee you'll be happy you did. The 1 star rating should tell everything you need to know about this store. If I could give 0 stars, believe me I definitely would. Date: 08/24/25 Time: 7:45pm read more

DO NOT ORDER FOR THIS WINGSTOP ON THE APP!!! They have 'lost' our order 3 of the last 5 times. We waited an hour + every time for expected ready time on the app just to get there and they say they never got the order. Then, they say it is not possible to give you a refund because the way the app works makes it impossible for them to refund an order they never got. The employees don't care and the shift managers care even less. And of course they always forget something after making you sit there and wait for them to "rush" to get your order done. read more

Service is always Awesome! However, every time I ask for Fried Extra Extra Hard...It NEVER HAPPENS! No more going back. read more

Wingstop - 10 piece bone in Louisiana Rub with fries. - Chicken Wings Near Me - Odessa, Texas

SLOW AF, employees barely moving, zero sense of urgency & less than friendly communication. Waiting 30min for a 6pc & still nothing.

Worst run wingstop I've ever experienced. Inside was dead, but with 4 workers standing around doing absolutely nothing they should be able to attend to call in orders. After paying for my order I can see it on the shelf and I'm told it's not ready by one. So obviously I tell one of them standing there doing nothing to check if it's ready and it's been ready since I walked it. Sorry excuses for customer service I'll go to a different location cause that's crazy. read more

This place is slow and never in a rush if you order something might as well wait an extra hour bc that's how long it's gonna take

I try not to go to this location but every few months I go I am impressed by the new staff of worthless employees. They can look you dead in the eye and ignore you as a customer. read more

Probably the worst place to get wings EVER. food is consistently forgotten, service is awful, and wait times are ridiculously long. The online wait for my food was literally an hour and I came in late to pick it up. Still got told it would be 15-30 mins until I got my food and I had only ordered 3 tenders and fries. While waiting I had to listen to a cashier argue with a customer over their missing food/long wait. Nobody in the place had their food yet. I'm genuinely concerned for the management. Do better. read more

0 star!!Bad service!! Always with missing orders. Three times it happened. Wingstop, do better!

Wish you could go negative on the stars. Pre order online for a 630pm pickup. Showed up at 630 and they hadn't even started the order. When I finally received my order they forgot to add half of it. Waste of 173 dollars. Won't ever order from this place again read more

Dumb hours and not open for days at a time. It's just not worthy the fort for not great food read more

web site said 28 minutes for wait time. I'm an hour in and all I had was 5 tenders. everyone running around Mike chickens with their head cut off. only one person actually working read more

What a horrible wait. I ordered 6 boneless wings. 6. Waited an 1 and 15 mins. I'm just shocked. I could understand if I did 30 or more. Nope, just 6 wings and carrots. read more

If I could've put 0 stars I would've. It's been long time since I've went in to eat and was told it would 50 min to 1hr wait. I looked around and there were literally 4-6 people in the whole place. I asked again to make sure I heard them right and they said the same thing. Some of the worst customer service ever. If you don't want to serve people then find another job. read more

Came here & wait over 1hr for 8 wings Like I I understand it takes time but damn!! And it was completely dead read more

I completed an online order that was estimated to be ready in 38-44 minutes. I arrived to pick it up and was told it had gotten lost in a stack of tickets. She told me it would be another 25 minutes. Then after waiting 40 minutes I was told it would be about 10 more minutes. All I got was an I'm sorry. We're working on it. I think if it was their mistake that they lost my order it should have been pushed ahead with other orders not stuck at the back of the line. At this point I'm pretty sure this meal wasn't worth the money or my time. This place is very disappointing and very frustrating. If you don't have an hour and a half to wait on your food don't bother ordering from here. read more

Food was decent, but took 45 minutes to get, despite there being only 2 other people in the restaurant when I got here. Perhaps because they were prioritizing the 500 door dash orders that came in while I was waiting. Then I finally get my food and needed an extra ranch. You'd think they'd just give me an extra for the inconvenience. But no. I had to pay almost $3 for a ranch. Will not be returning to this wingstop. read more

Super slow never ordering here again I ordered over a hour and a half ago still haven't received my order they keep saying 5-10 more mins and still haven't received bad place ! read more

Long wait times their food is the bomb need more people too apply too work at the place too much playing in the kitchen and talking and less laughing and talking less loud and shouting names less paying for ranch read more

How do we allow this place to exist, never once have they been on time, when you get the wings they are cold. I will not spend any more money at this establishment. read more

So slow, over an hour wait, got half my order, apologized and he gave me extra ranch for driving back 15 mins to get the rest of my order! Thanks! Not going back! read more

I order from here and I seen bad comments and hoped it wasn't true but it is they laugh around and don't cook the food I order there wings and even my delivery person said they are not concerned about peoples orders and take there sweet time they need to step it up read more

Wings are cold and dry and they forgot my ranch last time they forgot my fries 5 orders. Don't go here

Food is overpriced and food doesn't taste consistent. One night it can be great and the next it is cold and gross. My fries were soggy and some were almost cold tongih. It was like a teaspoon of cheese on them as well. Wings sometimes are pretty good I always get boneless and extra sauce for my husband. I just can't believe the price for wings when it isn't consistent. Nvm I am changing it to one star I cannot believe the ordacity of the employee and assistant manager. I will be calling corporate tomorrow and I hope the gentlemen does to that the employee turned the tv off before even closing and tried to start a fight with him. Yelling out I will give him my last name standing right next to the assistant manager in which she did nothing. Also tonight we were charged for full meals when my husband only asked for wings and instead of just refunding the five dollar difference the refunded and reacharged the full amount. Now I have to wait and hope the 45.00 dollars is back in my account by wedsday since we were planning on that money for gas to move. DO NOT EAT HERE. I have never been so pissed and tried to give a place so many chances in my life! read more

Wingstop - Chicken Wings Near Me - Odessa, Texas

See all

Rude lady at the door, dine in still isn't open despite every restaurant in town is packed......

These garlic parmesan thighs are the on point! The staff was extremely friendly and helpful! This is hands down the best Wingstop I've ever been to. Will definitely be coming back! read more

Wingstop - Garlic parmesan thighs - Chicken Wings Near Me - Odessa, Texas

I have been waiting over an hour for my food which is unacceptable. On top of this having rude service. Along with this the tables are dirty and sticky. I am expecting good service when I walk in, not to be disappointed especially when my food had turned out not to be fresh and was cold. read more

Terrible rude staff, food overpriced compared to all other wingstops. They've messed my order up the last 2 times I've been there. They tell you 18-20 min and you have to wait in your car for an hour tbefore you get your food. Why is it every restaurants dining room is open but theirs? I would starve before going back to that disaster of a restaurant. read more

Put in an online order. Was told 65 minutes. Went to store after the 65 minutes and they told me it would be another 30 minutes. I had already paid for the food on the app. Will never be back!!! read more

I do not usually frequent Wingstops, I am from Buffalo, and ever since I left, every time that I crave for wings, I get disappointed as soon as I get my order! For this wingstop in precise: I have ordered a meal of 10 wings (Mild sauce and Lemon and pepper), Fries, and fountain drink. The wings were very very dry, some parts you could not even chew, their size is below average, and the flavor is so artificial. The fries were very very crispy and dry, and most of it was not edible, and was thrown away, and I am a person whom likes to finish his food. Altogether, I am not returning for more wings over here, so that means I am not recommending it to my friends! read more

Wingstop - Exterior - Chicken Wings Near Me - Odessa, Texas

See all

This place is a joke. Ordered 24 piece and 12 didn't even have sauce. Showed the manager and she argued that it did have sauce. Couldn't even complete the survey because they didn't give me the receipt. read more

We love Wingstop. Food is always good but today was exceptionally good. Our cashier Tyneshia was so super sweet. She made the experience even better. Have to give a shout out to someone doing an excellent job!!! read more

A little pricey and had to wait Quite a long while for our food. Our order was right and it was very good. read more

Awful food, i do not recommend. It's disgusting, expensive. Good that's not worth the long wait. Waist of time and money

Ordering doordash I specifically ordered drums only and i received flat super annoyed specially for the money i spent. It seems that they do whatever they want to give you. Then i call to let them know that the order is wrong and i get well if you bring them back we can change them. Seriously theres a reason we order door dash because we dont have a vehicle. Super bad customer sevice. read more

Good wings but takes forever to get them 25 minute wait is actually a 1 hour wait. It definitely looks like workers dont care either.

I just wanted to give Hiawatha 5 stars!! She greeted me with a huge smile and got my order to me correct and hot!! This place needed her energy! Hats off to you Ms. Hiawatha!!! Thank you read more

Came in last week and ordered some wings for a movie marathon. Service was great and employees were super nice! I was greeted at the door and employees were patient and nice. I ordered barbecue boneless, hot boneless and Louisiana rub tenders, they were all seasoned well and cooked right. Fries are great! I don't know what they put on them but it's sooo good! Place was clean and bright. Also I have to thank Sydney, she was super nice when reading my order to me. Everything was correct and tasted great. Definitely will be showing up again! Seriously have no idea why this place has such bad reviews, it's great! read more