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Wingstop

2.0 (62 reviews)
Open • 10:00 am - 2:00 AM (Next day)

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My experience and their food all in on photo
jesse b.

Food was "wingstop" that had been sprayed by the garden hose. My fry's were like fruit loops that had been left in the milk for 20 min. It took them about an hour to get my sponges aka wings out to me as well. If I could leave negative stars I would.

Kenny L.

2.5 stars tbh if I was allowed to but I can do 3 stars. Every review thus far of this establishment has SOME weight to it. I patronized this establishment BEFORE reading the reviews and here is my experience. Upon entering, we were greeted by a friendly face and she, the cashier, was very helpful. We ordered some fried chicken with bones. It's my FIRST time at a Wingstop and I heard nothing but amazing stuff about their chicken. Let me tell you, I WAS NOT disappointed. It roughly took about 10 mins for us to get our food as we were dining it. While waiting I was reading the reviews. Our chicken came out DELICIOUS! It was SUPERB, CRISPY, HOT & FRESH! The many options of seasoning and the ones that I chose, the taste was there! I was so confused as to why so many negative reviews until I witnessed it myself in person... While I was waiting, a group of women ordered to go meals for themselves and a group back at a hotel. They ordered a lot and when they got their food, they started to eat it whole the othera were being made. That's when they started to complain that there chicken was cold, not crispy and we're served frozen corn on the cobb. I was in total disbelief!! And when they asked for the manager, he was very unprofessional and just said, "yeah, what's up?". He was so nonchalant. He explained that they didn't ask for a crispy version but they did fry up the corn. Whoa. It does take awhile for the food to cook. I don't recommend if you're coming from the theme parks for a "quick" bite, this isn't the place. I never ordered personally until this location but have picked up for catering for family gatherings and it does take roughly 35-45 mins for the food to cook.

The ultimate combo
Ash J.

We did not sit down or order there. We placed an online order, but it was ready on time and delicious. Typically to order in the store on the weekend is an hour+ wait time. But online its 15 minutes. The food was outstanding best wings ive had. The fries FINALLY weren't typical. They have a unique taste and excellent flavorr!! We ordered the ultimate package and it was made fast and correctly. The restaurant itself have about 4 tables and seems to be clean but i was only in there for 3 minutes.

What my order should have been.
Cynthy R.

I placed an online order at 7:30pm and scheduled the pickup time to be 10:00pm. When I walked in, the store was filled with people waiting to order/pick up their orders but being ignored by staff. I waited over an hour for my food and asked several times about the status of my order. I was shrugged off numerous times until someone finally told me "we stopped taking online orders a while ago". At told me my order wasn't made even though I placed it several hours beforehand. Their order pick-up shelves were FULL of Doordash orders that were hours old and never picked up. I'm pretty sure the orders were just cancelled due to the amount of time it took them to prepare the food. When the angry crowd of customers was finally cleared, I asked the manager for a refund. He did not offer to make my meal right away OR honor my request for a refund. Instead, she sent me home with a meal that had been sitting on the shelf for hours. As someone who works in customer service, I have a lot of patience for situations like this. However, this was one of the worst experiences I've had anywhere. I get that it is a new location and it's in one of the busiest parts of town, but that does not excuse the poor service that I saw today.

At least they taped the bag? Never mind it's the wrong order.
Eliz S.

Edit 3: y'all they gave us the wrong food!!! After they checked it!! I went back to get my money back and give them the food!! They were brave to say they couldn't refund me because I ordered online!!?? No. No. No. Calling corporate tomorrow. They remade the food and in 15 minutes I left with an order I no longer wanted. Unacceptable!! Don't waste your time or money. Don't. Buyer beware!! Order placed at 6:45p and didn't receive until 9:15p. Edit 2: 2 hours!! Oh my word. An hour past the quoted pick up time. Don't. Just hit up Popeyes next door. Still slow but at least the line moves.... Pre-ordered dinner through the app and went this evening to pick up my order. At 6:45 I was quoted 43-48 minutes. At 8:17, I'm still waiting for my order. When I talked with the manager she didn't seem to care. At. All. She now says expect my wait to be an hour and a half after waiting an hour+. They just opened. You should care and try to make things right. :::shouldershrug::: #dobetter Came yesterday, yes two days in a row. Picky eaters in my family. Waited 20m ordering in person at 1:30p. To be expected. Was advised to order through the app for better service/less wait time. Well, see above to see how that went. Ranch dressing is still the best. It's a chain. If you've been here once you'll get the same flavors etc. over and over. We like the hot sauce and Korean bbq. Fries are always good.

Trash.
Pedro C.

Trash ass place, wings are disgusting and the bones are all old, making the meat stink rancid and obviously the meat is dry. Same with the tenders and to top it off, they forgot to give me fries but I still find random fries in the boxes if the other food. The 2 pieces of corn I ate pissed asf because I had no other edible food, was about the best thing I ate from a $50+ order. This location sucks.

a tray of fried chicken wings
Amy W.

A typical Wingstop, went in placed our order for the 24 piece family pack. The order was placed and the family pack that included fries, 2 dips, carrots and celery was ready within the quoted 30 minute window. It was fresh and tasted very good. The service was not rushed and the cashier was pleasant and understanding due to us trying to figure out our flavors. We settled for Buffalo, lemon pepper and BBQ. This wingstop is definitely worth a shot!

three pieces of fried chicken on a white plate

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5 years ago

Took them 55 mins to make the food and was not very good. Over hyped and was cold. It's the closest one to me, service was okay.

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5 years ago

so we ordered for deluver and maria had the best personality and kept me updated she is great and thats why im giving it a 5 star!!!

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Ask the Community - Wingstop

Review Highlights - Wingstop

“I don't live in Orlando, but all in all the food is good.”

Mentioned in 3 reviews

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Easy parking Friendly service…read moreFresh & hot food Husband was charging Tesla and we were sitting hungry after a super long day and weekend of dance.

I walked into Slim Chickens with dangerous levels of optimism…read more Big mistake. Before going, I watched a video on their website where the founders were talking about how, when they came up with the concept, they noticed other chicken tender places in the South "weren't doing it right." Now, they didn't say Raising Cane's by name, but come on. We all know who they were side eyeing. And as lifelong Cane's lovers, that got my attention. Because if you're going to throw shade at Cane's, the food better come out swinging. It did not! It came out dry, bland, and exhausted, with a texture that somehow managed to be overcooked and underwhelming at the exact same time. I didn't know you could ruin a chicken tender. I thought chicken tenders were one of those foods with a built-in safety net. Apparently not. Slim Chickens found the trap door. Then came the sauces. I asked the cashier what sauces he recommended since it was our first time. His response was basically, "I don't really like the sauces." That should have been my cue to turn around and go find literally anything else to eat. I tried the Slim's Sauce, which he described as ketchup and mayo with some herbs. That description was unfortunately accurate. It tasted like someone tried to reverse-engineer a good chicken sauce from memory while trapped in a break room. It was flat, boring, and nowhere near the level of Cane's sauce or even KFC's sauces. The garlic toast was another crime scene. Thin, wrinkled, cold Texas toast that looked like it had been toasted earlier that morning and then left to think about its choices. Calling it "garlic bread" feels generous. Calling it "bread" was already a stretch. The fries were those fake "hand-cut" freezer-section fries with the skin left on, like they're trying to convince you somebody in the kitchen actually touched an actual potato that morning. They were hard, overcooked, and tasted like they had been holding on for dear life under a heat lamp since opening. Not rustic. Not fresh. Just sad fries wearing a costume. And the atmosphere? Weekday lunch in Celebration, and there were maybe two people eating inside. That should have told me everything. A chicken tender place at lunch should have some life to it. This felt like a franchise location already rehearsing its goodbye speech. The funniest part is Yelp has this place sitting around 4 stars, but when you actually scroll through the reviews, there's a suspicious little cluster of glowing 5-star posts from "Elite" Yelpers around the same time. Maybe they all just happened to have the best chicken experience of their lives in the same week. Maybe.... All I know is what we were served was nowhere close to 5 stars. It was barely close to lunch. If the founders really built this concept because they thought other chicken places were "doing it wrong," I have some bad news: Raising Cane's can sleep peacefully tonight. KFC too. Slim Chickens didn't reinvent chicken tenders. They reminded me how badly simple food can go when nobody in the building seems excited about it. With Cane's expanding all over the place, this location better figure something out fast. Because if this is the product, I don't see Celebration celebrating it for long. I'm giving two stars, and honestly, those stars goes to the cashier for telling me he doesn't really like the sauces. That was the most helpful and accurate thing served to me all day.

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6.0 mi•Disney World, Horizons West / West Orlando
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3 stars is generous. I walked in with an empty coffee cup, because there wasn't a trash can outside…read moreand the hostess was sure to tell me I couldn't bring it inside. Which whatever, I blew it off. We sit down and are greeted and catered to timely, however, our server was the bartender and it was like she forgot about us as soon as her bar got busier. We waited over 35 minutes for our food even though we got there before the lunch rush. Come to find out, our food arrived, the pasta was lukewarm, our fries luke warm, my burger bun soggy because our food sat back there forever. Again because the bartender forgot she had a table as soon as she got busy. We asked for fresh fries which we got a flat, unapologetic "okay" when she grabbed them from us and when they came back you could tell they just flash fried our fries that we already had to warm them. Idk she was nice until she was busy, then she couldn't be bothered. We had to wait forever for them to bring us our check, despite sitting there with everything boxed up. Probably won't come back here after this visit.

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