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    Wingstop

    2.0 (62 reviews)
    Open • 10:00 am - 1:00 AM (Next day)

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    My experience and their food all in on photo
    jesse b.

    Food was "wingstop" that had been sprayed by the garden hose. My fry's were like fruit loops that had been left in the milk for 20 min. It took them about an hour to get my sponges aka wings out to me as well. If I could leave negative stars I would.

    Kenny L.

    2.5 stars tbh if I was allowed to but I can do 3 stars. Every review thus far of this establishment has SOME weight to it. I patronized this establishment BEFORE reading the reviews and here is my experience. Upon entering, we were greeted by a friendly face and she, the cashier, was very helpful. We ordered some fried chicken with bones. It's my FIRST time at a Wingstop and I heard nothing but amazing stuff about their chicken. Let me tell you, I WAS NOT disappointed. It roughly took about 10 mins for us to get our food as we were dining it. While waiting I was reading the reviews. Our chicken came out DELICIOUS! It was SUPERB, CRISPY, HOT & FRESH! The many options of seasoning and the ones that I chose, the taste was there! I was so confused as to why so many negative reviews until I witnessed it myself in person... While I was waiting, a group of women ordered to go meals for themselves and a group back at a hotel. They ordered a lot and when they got their food, they started to eat it whole the othera were being made. That's when they started to complain that there chicken was cold, not crispy and we're served frozen corn on the cobb. I was in total disbelief!! And when they asked for the manager, he was very unprofessional and just said, "yeah, what's up?". He was so nonchalant. He explained that they didn't ask for a crispy version but they did fry up the corn. Whoa. It does take awhile for the food to cook. I don't recommend if you're coming from the theme parks for a "quick" bite, this isn't the place. I never ordered personally until this location but have picked up for catering for family gatherings and it does take roughly 35-45 mins for the food to cook.

    The ultimate combo
    Ash J.

    We did not sit down or order there. We placed an online order, but it was ready on time and delicious. Typically to order in the store on the weekend is an hour+ wait time. But online its 15 minutes. The food was outstanding best wings ive had. The fries FINALLY weren't typical. They have a unique taste and excellent flavorr!! We ordered the ultimate package and it was made fast and correctly. The restaurant itself have about 4 tables and seems to be clean but i was only in there for 3 minutes.

    What my order should have been.
    Cynthy R.

    I placed an online order at 7:30pm and scheduled the pickup time to be 10:00pm. When I walked in, the store was filled with people waiting to order/pick up their orders but being ignored by staff. I waited over an hour for my food and asked several times about the status of my order. I was shrugged off numerous times until someone finally told me "we stopped taking online orders a while ago". At told me my order wasn't made even though I placed it several hours beforehand. Their order pick-up shelves were FULL of Doordash orders that were hours old and never picked up. I'm pretty sure the orders were just cancelled due to the amount of time it took them to prepare the food. When the angry crowd of customers was finally cleared, I asked the manager for a refund. He did not offer to make my meal right away OR honor my request for a refund. Instead, she sent me home with a meal that had been sitting on the shelf for hours. As someone who works in customer service, I have a lot of patience for situations like this. However, this was one of the worst experiences I've had anywhere. I get that it is a new location and it's in one of the busiest parts of town, but that does not excuse the poor service that I saw today.

    At least they taped the bag? Never mind it's the wrong order.
    Eliz S.

    Edit 3: y'all they gave us the wrong food!!! After they checked it!! I went back to get my money back and give them the food!! They were brave to say they couldn't refund me because I ordered online!!?? No. No. No. Calling corporate tomorrow. They remade the food and in 15 minutes I left with an order I no longer wanted. Unacceptable!! Don't waste your time or money. Don't. Buyer beware!! Order placed at 6:45p and didn't receive until 9:15p. Edit 2: 2 hours!! Oh my word. An hour past the quoted pick up time. Don't. Just hit up Popeyes next door. Still slow but at least the line moves.... Pre-ordered dinner through the app and went this evening to pick up my order. At 6:45 I was quoted 43-48 minutes. At 8:17, I'm still waiting for my order. When I talked with the manager she didn't seem to care. At. All. She now says expect my wait to be an hour and a half after waiting an hour+. They just opened. You should care and try to make things right. :::shouldershrug::: #dobetter Came yesterday, yes two days in a row. Picky eaters in my family. Waited 20m ordering in person at 1:30p. To be expected. Was advised to order through the app for better service/less wait time. Well, see above to see how that went. Ranch dressing is still the best. It's a chain. If you've been here once you'll get the same flavors etc. over and over. We like the hot sauce and Korean bbq. Fries are always good.

    Trash.
    Pedro C.

    Trash ass place, wings are disgusting and the bones are all old, making the meat stink rancid and obviously the meat is dry. Same with the tenders and to top it off, they forgot to give me fries but I still find random fries in the boxes if the other food. The 2 pieces of corn I ate pissed asf because I had no other edible food, was about the best thing I ate from a $50+ order. This location sucks.

    a tray of fried chicken wings
    Amy W.

    A typical Wingstop, went in placed our order for the 24 piece family pack. The order was placed and the family pack that included fries, 2 dips, carrots and celery was ready within the quoted 30 minute window. It was fresh and tasted very good. The service was not rushed and the cashier was pleasant and understanding due to us trying to figure out our flavors. We settled for Buffalo, lemon pepper and BBQ. This wingstop is definitely worth a shot!

    three pieces of fried chicken on a white plate

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    2 months ago

    Love me some wings wing stop has some great food fries are off the chain let me tell you definitely a go to spot for wings

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    4 months ago

    great service amazing customer service the greatest people ever never would go to any other store

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    Customer Service

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    3 years ago

    Food is amazing, takes a little long but it's so worth the wait. Food is always fresh and delicious!

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    4 years ago

    Order was wrong,food was cold, staff playing grab ass whole time I will never be back...

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    5 years ago

    I don't live in Orlando, but all in all the food is good. If you want something quick then yes this is the spot.

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    4 years ago

    SECOND CHANCE: The service is better is but the wings are over cooked, too salty, dry. Very disappointing. Not going back.

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    Page 1 of 2

    Ask the Community - Wingstop

    Review Highlights - Wingstop

    “I don't live in Orlando, but all in all the food is good.”

    Mentioned in 3 reviews

    Read more highlights

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