We used to come to this Wingstop location but stopped for a while because it had gotten a little grody. We decided to give it one more try months later--and I'm so glad we did! The place was spotless, the food was fresh and way better than other Wingstop locations, and Susan (the manager) was fantastic--friendly, attentive, and clearly running a great team. Such a turnaround. We'll definitely be back! read more

The night workers were mad I paid with cash. My order ended up wrong too. Awful service

The only thing that I have ever tried from WingStop were the Voodoo fries- that was until I visited the Hickory location! We decided to order wings with .70 cent boneless promotion they have going on on certain days. I can honestly say if I had to choose between Wing Stop and East Coast wings, I'd definitely choose Wing Stop. They don't charge you for tossing your wings in a flavor, and the chicken tastes just as good as ECW if not better. The sauces/flavors are just OK, but the actual chicken tastes fantastic! My favorite flavor right now is the new Maple Sriracha paired with Blue Cheese dip. If you haven't tried the Voodoo Fries, I suggest buying a large because you won't regret it! My food is always hot and fresh specifically from this location too. I highly recommend this place if you want some affordable and delicious wings to kick a late night craving! read more

Wingstop - a tray of fries covered in cheese and sauce - Chicken Wings Near Me - Hickory, North Carolina

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Customer service is terrible. The wings were overcooked and dry. This was my first and definitely my last visit. Take your money elsewhere. Also, the employee in the green shirt--are they supposed to be a supervisor or shift lead? Their service is just as bad as the rest of the staff. read more

I hate to say this about Wingstop because Wingstop sells probably the best chicken I've ever tasted, service is extremely mean, the back is dirty, we waited 35 MINUTES for our food this was in September, 2024 (pretty sure) we order a small reasonable order, 3 things, 20 minutes and their still not done, we're getting impatient, 35 minutes and their still not done, we're getting request a refund and we were very humble to them, you could tell we were a little mad but we were nice, they get a attitude and say "you know you're order was gonna be ready in about 5 minutes" lady WE LIVE A HOUR AWAY FROM THIS PLACE AND HAVE 2 DOGS TO TAKE CARE OF, she says "the refund will take 2-3 business days to complete" if you live nearby and have a hour free, go ahead because again the food is great but if you are having a day visit or need to get something for lunch during lunch break, AVOID read more

Been waiting over 45 min everyone is pissed workers are slow asf could be cleaner and also workers are high

this was the first time my little brother and I had ever tried WingStop. When we walked in the cashier yelled from the back asking us if we were picking up or placing an order. I said we were placing one but we'd need just a few minutes to decide. He very loudly and rudely sucked his teeth and didn't look at us for about 10 more minutes. (I worked in food service for 4 years, I am always kind to them because I know how stressful it is) while my brother and I were ordering that cashier was mumbling under his breathe and speaking to us as if we were idiots. He then gave me my total after every sentence I said. The food was good. That's the only reason it got two stars. Including my brother and I, there were 4 customers in the store. I don't think I'll ever go back to this location due to the blatant rudeness from that employee. He was rude to every other customer that walked in as well. read more

Just a heads up do not go in there unless you're prepared to volunteer on your own to help in the back. Staff is incredibly rude when it comes to asking on the wait time, even if you have been waiting for over 40 minutes. Favoritism is obvious in this place when it comes to others being attended and food being received before yours. read more

Food is good but the service is always terrible. Always got some rude teenagers working there. Had my order for pick up just sitting there on the rack and couldn't even call my name out like they did with everyone else even after I told the lady at the front I was there for a pick up. After 15 minutes I just went up there. Had like 7 teenagers working in that kitchen and no organization smh awful management read more

I recently visited this Wingstop and was extremely disappointed. The customer service was non-existent; the staff seemed uninterested in helping us. To make matters worse, the place was unsanitary. The tables were dirty, and the floor looked like it hadn't been cleaned in ages. I won't be returning to this location. One star is too generous. First and last time I'll spend money at this location. If 0/5 stars was possible I'd give it. Stood waiting for little over 45 minutes Past the due pickup time... read more

I will first say this: the chicken sandwich combo is the best deal there. It's amazing. I will then say their takeout game is through the roof. Lots of customers ordering online and picking up. Now I will say this: don't eat inside. It took 45 minutes to get food. We sat at sticky a sticky table, the swivel chairs gave no room for anyone to get in from the middle, and no one interacted with us except to take our order at the register and to bring us food. I expected similar to Buffalo Wild Wings, and I was so wrong. read more

I honestly love the food it's always fresh but no one ever picks up the phone I just wanted to have them make my order all flats but literally can't get anyone to pick up the phone it's ridiculous and unprofessional read more

EVERYTHING WAS PERFECTION! Service couldn't get any better! food absolutely AMAZINGGGG! Everyone needs to go!! The vibe was amazing.

Me and my mom went to wing stop for the 1st time of our lives !! And the food was very yummy and the employees were patient when we tried to see what we were gunna order since it's our 1st time the employees were laughing and playing with us and we had a blast!!!!! Will be going there again!!! read more

If I could give this a zero star review I would. The man at the register was so unbelievable rude when taking our order. Throughout the service he commented under his breathe and treated us as if we were a inconvenience to him. The tables were disgusting and sticky. Our order was messed up somehow even though there was only 2-3 customers in there with us during that time. The only good thing was the kind lady who gave us coupons for the bad experience. read more

I went to place an order for pick up and when I called the worker told me to give them a second and 30 seconds later they hung up the phone on me read more

I understand the COVID precautions.... When you walk in there is no inside dining and there is a rope that leads right to the counter, no big deal. When I asked where the bathroom was they said it's closed because of COVID. I asked how do customers wash their hands and was told to go across the street to the convenience store as that's what other customers do. So I did. I returned and picked up my food and asked for my drink cup and was told they would get my fountain drink. I asked why and again they said due to COVID. Figure that out. As for the food, it was fine. My biggest complaint was they pour the bbq sauce and the hot sauce on the wings so the coverage of the sauce is very spotty. Flavor was good. So if you want decent wings this isn't bad; but make sure you don't need to use the bathroom, wash your hands or find a place to sit while you're waiting on your order. read more

The workers here are very rude. Food is good, but I've been here multiple times and was given attitude each time. I'll just go to the Asheville location from now on. read more

The fries are so good!! And my favorite thing to order is the 30 wings (lemon pepper, atomic, and original hot). It feeds my little family and leaves so much left overs for later! Also, I did notice that their sanitation score is 100!!! read more

I went in 3-4 times after and whatever was done has turned it around. Food was fresh and made way faster each time. Food is great!

The customer service here on tonight's shift... impeccable to say the least!! These guys really bust their hump and look out for their customers & don't just give the "hey, whatcha wanna order?" attitude but are still being happy, awesome individuals while still providing top-notch customer service!! If I could give them 100 stars I most definitely would!! read more

I am highly disappointed with the customer service at this wingstop. The first time I went there I had a woman with a half shaved head that was amazing, but I just went again tonight and it was some little gay guy with some fried hair that needs to be taken out of the register immediately me and my friend were as nice as we could be and he had an attitude from the second we walked in and would interrupt us while we were talking and rolled his eyes and had an attitude the entire time we were ordering I recommend putting his sassy self in the back and keep him there, just a heads up for anyone if you see a man that walks like he got scoliosis and got hair that look like he got struck by lightning be prepared to hold your tongue cause he got a smart little mouth, thank you. read more

Food was great!! Wings Crispy jus like I like them!!! Staff friendly and store Always clean!!

waited 35 minutes for our food. had someone come in 20 minutes after us get their food so we asked where our order was and the lady said they're making it now. we noticed they never changed gloves once after touching EVERYTHING. so we wanted a refund, every worker in the kitchen started saying rude comments like "this ain't McDonald's we gotta cook the food . then the manager put on the complaint sheet "didn't want to wait on food" we waited 35 minutes!! read more

WingStop Statesville NC. The waiting area was clean. This is as good as it gets. I will not say much else about place other than way over priced and I mean way over priced. Or how the wings are really not all that good. My main complaint is that no one wore a mask 11-09-2020, even after I asked if they would they would not. No one in back was wearing a mask, gloves or hair covering. I watched one man rub his nose and box our order. Not just no... but hell no! They don't have to wear a mask to serve the public they say??? Our Gov says something else. https://files.nc.gov/covid/documents/guidance/NCDHHS-Interim-Guidance-on-Face-Coverings.pdf They have only been open a short time. This company with their attitude will not make it in a city with more choices and restaurants who care about hygiene and their customers health. read more

This was our first time at wing stop. The service and they food were good. Nothing spectacular.

Love coming to this location the place is always clean!!!! Fast service the Team of Latoya is amazing there always happy and there always nice to you 100% recommend read more

I travel & I like wings... I stop at lots of places that serve wings & I I stop at Wingstop in every town. This restaurant is GREAT ! Staff of three (3) were !!! Food & Service was Hot, Fresh & Friendly! Great Food & Great Vibes ! 100% Recommend. Joe Sal from Chi read more

The insides are very industrial so we don't eat in as often as other places but their wings and extras are good done well and you get what you ask for! I don't care for all that spice, I like to taste my food but they can fix it how you like it! Be my guest! read more

Witnessing cook comes back from outside smoking and NEVER washed his hands with covid19 disrupting business their employees not cleaning washing or sanitizing their hands Now know I won't be eating here and making my own wings at home, luckily I have food safety knowledge and certification is current read more

My fat friend name jayron loves this place he eats it almost everyday and he is coming back for more!!!!!!!! Soon.lol

We've heard lots of amazing things about this place. We (a family of 4) decided to give it a try after church. The wings were good. We had the Lemon Pepper, Original Hot, and Korean (can't remember the exact name) they were fine for us and our 12 year old, but there weren't any kids menu options for our 14 month old. So he had a couple of our fries and a couple shredded pieces lemon pepper chicken. We also had to keep getting up for paper towels due to there not being any at the table. The issue was we had to wait 20 minutes after ordering for one of the 10 tables there, and had to rush to them due to other people also waiting for a table. It's an order at the cashier and then find a table establishment. Someone also decided to have a birthday party there so it made it even worse. There was only 2 high chairs so one family had both and we had to hold our wild 14 month old. It's hard enough to eat having to hold your toddler while he eats. It's 18273x worse with wings. The wings were good, but it's more of a grab and go kind of thing and not somewhere you need to bring your entire family to have a nice lunch. read more

We came in today and ordered at 4:09pm didn't get our food till about 4:45 there was literally only one other family there and when they brought the food my mom asked how we were almost waiting for 1 hour and the lady decided to tell my mom she wasn't waiting for a hour. And the food was way too expensive 4 people and it was almost $60? No thank you. read more

I give this one star because it was the lowest I could go while still giving a review. This restaurant sucks and everybody should know. We called on the phone and that lady was so dam rude. Like dam we just want wings for din. Terrible service. This restaurant is shi. Lols go to Buffalo Wild Wings read more

This was my first time having Wing Stop Wings. They did not disappoint. We used delivery with all that is going on right now and they did well! Bone in wings awesome, tenders thick and juicy, as well as the boneless wings... each dish covered in two different sauces! Will certainly be using them in the future for our family! Only complaint was $1.50 for 4 tiny pieces of celery! I mean, COME ON MAN But all in all, thank you Wing Stop employees for the amazing dinner you provided my family and I tonight. read more

Worst place! We just walked in and the lady gave us attitude for getting in line to order. She asked if we had a Mobil order or pick up with such an attitude. Plus this location stinks. read more

They have good customer service and fast service in and out with fresh food!!!!! One of the best wingstops I've been to

worst place to eat!!!! Service is terrible... slow workers ... I waited more than one hour for 6 wings ....

Ordered delivery and it was super quick! Food was still very hot and everything tasted great!! Love this place

Everything was kind of off. The menu was limited to chicken wings and french fries. And my wife does not like chicken wings. I hate standing at the counter ordering. Chicken wings were small, almost like they were pidgeon wings. Seating was limited and the chairs were bolted to the floor. One roll of paper towels for whole dinning room. Their idea of loaded fries was sprinkle some flavoring on them. Not to worry there are two better wing options close by and both are a light year better. Go any where else and you will be happier with selection, speed and bigger wings. read more