Had a pretty disappointing experience at Wingstop. The chicken came out undercooked, which is already a major issue. To their credit, the employee did agree to remake the wings, but it took another 25 minutes. The bigger frustration was that they refused to replace the fries, which had been sitting in the bag the entire time. By the time the new wings came out, the fries were cold and soggy--basically inedible. The employee stated that they don't do refunds so I had to dispute the transaction with my credit card company. Customer service was bad, and unfortunately that seems to be way too common these days. At the end of the day, it all starts with management. Definitely not the kind of experience that makes you want to come back. Avoid this spot...probably safe to say just avoid Wingstop in general. read more

If you love wingstop fries, these are not the normal kind. They must've changed up their supplier. Just an FYI if you come just for fries like I do.... Kinda sad. I looove the potato, and crispiness, and perfect amount of seasoning they usually put. But I think they started ordering The Hat kinda fries... read more

Wingstop - Not normal WingStop Fries - Chicken Wings Near Me - Glendora, California

I have been craving chicken wings lately. I have tried Wingstop many years ago. I never went back due to small size wings at high prices until yesterday. Thought I give them another chance to WOW me. This Wingstop is located at Glendora Marketplace. Tons of parking shared with other businesses are available. Its location is perfect as it is right next door to Crumbl and a couple doors from Krak Boba and there's a Handel's Homemade Ice Cream + AMC just on the other side. Perfect place for date night! For real!! Well, they WOWed me!!! I love my wings bone-in. Lemon Pepper is my preferred flavor. The nice young man behind the counter recommended the Hot Honey Rub for my second flavor. I got 10 wings... 5 of each flavor. Thank you so much for the recommend because OMG... the wings were so DELICIOUSLY GOOD! They were of good size, too. Hot Honey Rub has 3 flames hot... it had the perfect kick! Honey was a very nice compliment to the hot spice. They were "finger-licking good" as KFC would say. Yes, I was licking my fingers in public LOL. It was so much better tasting than Lemon Pepper IMHO. Don't get me wrong... Lemon Pepper was still tasty with its lemony and peppery flavor. I'm salivating right now LOL. I want some more WINGS ahora!!! I saw the 20 wings for $20 special advertisement on the outside window, but as I was ordering, I forgot all about it. Otherwise, I would have gotten that special instead of just 10 wings for $13+. Bummer! It's all good. I will definitely go back soon for that amazing deal. They also offer wing combos and bundles with fries and drinks. A fancy fountain soda machine is available to give you great drinks. They have good inside dining space. Restrooms for customer use only. Paper towels and hand sanitizers are available for use. What would be a nice addition though is hand wipes. Thank you Wingstop for offering amazingly tasty chicken wings! I will be back to try the other flavors. What are you waiting for... go get yourself some great tasting wings today! As they say, they are the "wing experts"!! read more

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We ordered 20 boneless wings and fries. When we got home, we found that the wings were undercooked, and the fries tasted like they had been sitting out all day. We were very disappointed with the quality of the food and weren't satisfied with our order. Unfortunately, it was so bad that we ended up throwing it away. read more

Wingstop - Overcooked chicken, wings, and dry - Chicken Wings Near Me - Glendora, California

They gave me burnt wings wtffff. Whenever I want fast food instead of McDonald's, Burger King and Taco Bell I go to Wingstop. But today I had a delivery and it looks like they decided to give me whatever they had left which was burnt overcooked some undercooked wings. I guess you'll get whatever they give you when you have food delivered to your house. I'm so disappointed in Wingstop know that they are not a perfect company, but they should train their employees a little better. Highly disappointed. read more

First time eating in at a wing stop location. service took longer than usual. we placed out order at 1:04 pm and did not get our food until about 1:25 pm noticed they don't have a trashcan inside. staff members throw away your trash. relatively nice location given the shopping center that its at! i had their chicken sandwich with mango habanero! really tasty! smothered in there sauce. there bathrooms need a little attention as they are not the nicest looking. read more

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I'll start by saying that on 11/4/25 this store has 2.5 stars on this app. This is probably our 4th time having issues with deliveries, and it's not with the delivery drivers, but with the store itself. It never fails, missing drinks, condiments, or in this case, missing 15 wings! It was game 7 of the World Series so I knew they'd be busy and had no problem with the wait, but to have 15 wings missing is irresponsible. The worst part is calling them same day and them having their voicemail disconnected and same on Sunday, so when I call on Monday they tell me it's too late, I took too long to report my problem and there's nothing they can do. I will never order wingstop after this incident and I'll be calling their corporate office to make them aware of the issue. I recommend you order from another store. read more

The place was clean and the service was nice, but the food took a while to come out. Still tasted good though.

Came in here today, and Angelica was so friendly! We usually get the lemon pepper wings with fries as a meal, but she made so many awesome suggestions that we had to skip the usual and go with the new! We had cajun fries and 30 wings ! The ranch always hits the spot with the fries, and the bone in wings were made to perfection! The vibe was chill, and there weren't many people when we got there, but later on in the afternoon, there were more people coming in for dinner and online orders. We are so used to ordering ahead that we forget about the amazing perks of just sitting down and watching the game from inside. Will keep coming back for sure. Angelica made sure our order was on point, we had the dressing we requested, and the food came our right on time. No long wait times, no cold food or overly toasted wings, it was all perfect! Wing stop is so lucky to have her for sure. She sets the vibe for sure ! read more

Wingstop - Cajun fries lemon pepper wings - Chicken Wings Near Me - Glendora, California

Placed my order online for this combo which included 6 classic, 6 boneless, 2 tenders & fries. I prefer boneless so my specific flavor I chose for the boneless. The order was ready on time when we went to pick up. When I got home sadly I was given all classic wings. I called the store and spoke with a Gavin who apologized for the inconvenience and said he would remake not only the boneless but a new set of fries and 2 additional tenders. I went back to the store and sure enough my order was ready and waiting. The staff at the register was also very nice and even though the order was initially wrong I tipped them again for being willing to fix it so quickly on a busy Friday night. read more

Wingstop - Paige Buecker's Flavor combo - Chicken Wings Near Me - Glendora, California

The Wingstop in Glendora will not pick up the phone when I called to modify my order time. I can't call to make the pickup time later so I won't have cold food when I got there. I'm very disappointed in this Wingstop. I will not be going back to this wingstop and if they hadn't already charged my card I wouldn't go to pickup cold food now. read more

Never fails that you'll wait an additional 20-30 min AFTER the time your order should be ready. This place is chronically understaffed with a handful of young men that like overworked and stressed. They're understandably frazzled and the lobby area always has anywhere from 5-15 customers just standing around, all commiserating about how horrible the wait is. It's Sunday, football Sunday, why wouldn't they staff properly?!?! I just feel bad because the people keep pouring in and I know that has to be stressful. I'm sure the regional manager must be home enjoying his weekend, he really should do something about this. read more

I love Wingstop because I love the flavor of the lemon pepper it so so goodi think everyone should eat there customer service was so good

Fix your online ordering system. I get that you can only make wings so fast and it was CRAZY busy, but when we ordered online, it said my order would be done at 5:45. We placed the order at 4:50 and did not get it until 6:50. They were doing their best, but please give people an honest pick up time! There were about 30 people standing and waiting and missing their World Series parties, many of them giving up and going home. They could have at least come out and explained and apologized, maybe offered a drink while we wait. The poor kid finally apologized as he handed me my order, 2 hours later. We will never order here again. read more

I ordered the chicken and fries combination. Very disappointed! The bag had so much grease at the bottom. I'm not sure why, it got all o er my seat. The fries were obviously taken from the bottom of the fryer and they served it to me. I feel ripped off. read more

Wingstop - The fries, not edible. - Chicken Wings Near Me - Glendora, California

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I came to this Wingstop because they advertise that they accept EBT. I made it very clear to the cashier three times that I was paying with EBT Food, even confirming that my order was supposed to be rung up as EBT Food. My total before tax was $51.33, which is correct for EBT Food--there should be no tax--but he still charged me $57.11. I swiped my card and didn't push the issue because they were busy, and the cashier seemed distracted. I assumed he knew what he was doing. The next day, I went to use my EBT cash balance and found it was gone. After checking my balance, I realized the cashier had charged me EBT Cash, not EBT Food, draining the cash on my card. I called and spoke with Daphne, who told me to come in and talk to a manager. When I showed up, Daphne was the only one willing to give me her name. The other employees--a younger chubby guy with a limp, a short older man, and a younger Chinese guy who preferred to speak Chinese in front of me instead of English--wouldn't give me theirs. I reordered the exact same items right there to show them that if EBT Food had been selected correctly, no tax would be charged and the funds would come from my food balance. The proof was right in front of them, but instead of refunding my EBT cash, the owner (Nikki or Susan) told the younger Chinese employee to tell me to report my card lost or stolen to get my money back--essentially instructing me to commit fraud--rather than taking responsibility for their employee's mistake. No apology. No effort to make it right. Just unprofessionalism and a refusal to own up to what happened. Bottom line: If you use EBT here, double-check your receipt before you leave. Their incompetence cost me money, time, and patience, and their "solution" crossed a legal and ethical line. read more

Today I ordered the buy one get one free 4 tender deal on uber eats with a brownie to go with it. Everything was good to say the least until I saw when the brownie was prepped (8 days ago) and when it was set to expire ( 5 days ago). As a person that uses uber eats quite frequently I believe that there should be higher quality standards given that this is inconvenient for the consumer. Not mad over a 3 dollar brownie I just want to see businesses do better. read more

Wingstop - Triple chocolate brownie - Chicken Wings Near Me - Glendora, California

Gave my husband and I food poisoning after eating here last night. We both woke up in the middle of the night with fevers and violently throwing up. read more

I don't know why this wing-stop has so many bad reviews! I've had nothing but good experiences here. But I also treat them with kindness and understanding that things get busy fast and working in the industry you get to know how it is in customer service. Food is always Delicious and hot! They're always playing good music and the TV's have games and shows on for entertainment. The employees here work hard and deserve Tips and respect! Thank you for all you do. read more

Wingstop - Lemon pepper Tenders with veggies and Ranch - Chicken Wings Near Me - Glendora, California

Worst Wingstop experience ever. The food was old, dry, and overcooked -- the chicken was all clumped together like it had been sitting for hours. Everything tasted stale and greasy. On top of that, the staff had a terrible attitude when we tried to fix the problem. They barely listened and only gave us $5 back even though we spent almost $40. Completely unprofessional and disappointing. I definitely won't be coming back here again. read more

Noticed one of my wings had feathers!! Got disgusted when I cleaned the wing and confirmed they were feathers cooked. I am not a picky eater but honestly they could at least cleaned the wings better. Last time I'll be visiting this location. read more

Wingstop - Chicken Wings Near Me - Glendora, California

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Came here for a work lunch. Ordered a combo meal. The wings were mediocre at best. Small and drowning in sauce which is ok I guess I like wet wings. The fries were disgusting. They were like translucent looking. They were just sopped in oil. No seasoning or salt whatsoever. I mentioned it to my coworker and he laughed and said "yeah that's why we never order fries anymore, it's always like that here". Thanks for telling me! The person working the counter was nice. He was upbeat and was trying to do a good job. read more

The staffs are friendly and courteous. Special Thanks to Laica who provided excellent service. read more

Great service fast accurate with the wings love the people working there Love the fries hot honey is so good thanks for bringing it back. The ambiance was great clean restaurant fast with the food read more

The service is good but the food is too salty for me l hope if they reduce the salt amount

Store was clean Staffs were attentive and friendly Food came out on time and accurate Best wings read more

1 hour and still no foodthis is ridiculous! They're not even prioritizing my order after I told them 5 times. To top it off they couldn't even provide me with a refund receipt. Meanwhile all those to go orders were just sitting there. read more

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I recieved my order very quickly ordering in store. I got one of the flavors wrong on my part my partner wanted a different flavor and I got it wrong but Angelica helped me out she was very nice and understanding and attended to me very well. read more

They don't honor their loyal customer , they treat me like a new stranger every single time with their bad attitude, like if I don't eat here twice a week . This place is the worst service ever ! Especially the manager at 5pm shift is so horrible service almost felt unwelcome. read more

Food was terrible. Wings are so very very small. More grease than tasty flavor. Turnover of employees is very high in the Glendora site and attention to presentation of good food is not a concern. read more

i love wingstop so much. food is amazing and so is the staff. special shoutout to Ava, she was so knowledgeable about the menu and so patient with me and other customers in my observance. Ava was very welcoming and helpful as well read more

These are the type of boneless chicken wings you will get at Wingstop in Glendora, I actually called the store to see if this is actually the size that they serve guests, the person on the phone said yes and they add 1 or 2 extra wings because of the size ... nope I did not receive anything extra. read more

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Food took crazy long. I know it's wings, but I was like the only one in there besides one other person on Sunday night and it took well over 30 minutes for a 6 piece wing combo. They couldn't give me an accurate wait time when I asked after 20 minutes and by the time it got out, I wished I would have just went somewhere else. Don't come to this location, they obviously can't handle it. read more

I will go to war for this wingstop and specifically the Friday / Saturday crew. I go like once a week to pick up food for me and my girlfriend and week after week the food is extra crispy, everyone's so nice and the food is bomb. Been aching to have a good wingstop since the ones we used to live by in OC were awful. Whatever the owner gotta do, triple their pay because they do everything right and fresh. read more

Walked in last night was greeted with "Just to let you know the wait is at least 25 minutes" It didn't look busy, I left... after looking at the reviews I totally understand why they don't have many stars... owner needs to get a grip on things. Prime location. I won't go back. read more

Food made me so sick and when I called about the issue they didn't wanna help me and had the biggest attitude

I am not sure what i expect when coming here. The wings are always overly salted/seasoned. The service is always super slow. The wings taste like Tyson chicken nuggets (frozen tv dinner). Hands down the bone in over the boneless...but, either way this place has changed in a terrible way. Boneless wings now 70 cents each (on the discounted days), and now they charge for side sauces...i could have sworn they used to give you 1 or 2 on the side for free. I guess the economy is taking a dramatic turn. read more

Wingstop - Lemon pepper - Chicken Wings Near Me - Glendora, California

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I stopped eating at Wingstop 1 year ago because the service and food was bad. The wings were either not cooked enough or too well done. I decided to come back about 1 month ago, and I discovered that it was revamped with new employees and new supervisor. The current employees are very helpful, and have a positive helpful work ethic. Brian and Ernest are the two that run the front, and they have been awesome! The guys in the back cooking seem like they enjoy it and take their job seriously in a positive environment. We got wings last night, and they were perfect! The place was super busy too. They are definitely doing something right now. I'll be coming back for sure in the future as long as it is being run by the guys I mentioned above. read more

I've been here and few times and their peeps are always friendly and service is fast and efficient. I got a combo of classic Garlic Parmesan and the always satisfying Mango Habanero with carrot and celery sticks. I also ask for extra ranch dips because my husband loves it so much that he drinks its last drop! read more

Must have Hot Honey! the manager Garrett gave me a sample to try now we are hooked! Great service and good food