Avoid this wing-stop if you can! Me and a friend went to this particular location because the Evergreen location mysteriously closed down and we were craving some wings.
Let's just say we should have taken the closed wing stop as an omen to forgo wings for that day. However, our persistence to eat wings became our downfall. Sure enough, we googled the next location nearest there, and, unfortunately, was directed to this Crestwood joint.
There are SO many things wrong with this place, and I'm so furious about my experience there that I'm going to list the issues we had as simply as possible, without overwhelming this review.
1. THEY WILL FORGET YOU!
We arrived at the restaurant and placed our order right away. There was only two other people in the restaurant, and we were the first ones to order at the time. So, our order should have been made right away. Well, they pushed our order back for some reason, and started putting everyone else's order in first! After about 45 minutes of just waiting and hearing everyone else's names being called out for their order, I nicely approached the counter and asked what happened to our food. The staff member looked at me like she had no idea what I was talking about and said it shouldn't be more than a few minutes more. So, I waited another 15 minutes for them to bring out the wings! That was ridiculous!
2. THEY WILL MAKE YOUR ORDER WRONG!
When the wings finally came, it was quite obvious that they forgot about our order and just threw some wings together, because they came out dry and cold! They didn't even have the special sauce we ordered them with! They were completely naked! The fries were cold with the seasonings thrown on top! I was so furious! All that waiting, and they didn't have the decency to even get my order right! So, I went back to the counter wanting to throw a fit, but I very calmly asked to speak to a manager. The whole staff thought I was crazy for asking for one, because it was, like, they were scared to say who or where the manager was! So, some lady sheepishly comes from the back and claims she's a manager. So, I told her how they took forever to make my order and when they brought it out, it was all wrong and cold. She just looked at me dumbfounded, until another staff member who originally took my order concurred that the order was wrong and that they apologize and will make everything fresh and new right away.
3. THEY DON'T CARE IF YOU GET BAD FOOD!
So, after another 25 minutes, they bring out another batch of wings. The wings are barely coated with the sauce we originally requested. At this point, I am starving and too upset. So, I just asked one of the staff to just bring me a side of sauce. I wasn't going to wait anymore longer for them to bring me just more bad food. So, we finally eat the wings and they're not even hot. Lukewarm at best. The wings were very bland and tasted bitter, almost spoiled tasting. After a few wings, I couldn't eat anymore. I was so upset. Not only because they didn't get my order right or had me to wait forever for bad food, but the manager didn't offer me anything to try and fix the problem. She should have offered to refund my money, or at least take something off the bill. But no. Just a lousy "we apologize" and here are some wings we'll remake for you that still came out bad.
4.THEY WILL GIVE YOU FOOD POISON!
Here is the worst part of the whole experience. Apparently, there was a reason why the wings didn't taste so good, as they were not properly handled and/or cooked. Not even hours later after eating those godforsaken wings, me & and my friend ended up with the runs and nausea!
Never again will I come back to this place! This restaurant has ruined me from the wing stop franchise. I no longer trust them! I gave a lot of money for their food only to be forgotten and given bad food by them! Do not come to this place, unless you like to gamble with your health and stress levels. Oh, God, how much I hate this place for what they did to me! read more