Let's just say that if these workers were working any slower they be going backwards. This place is so slow. It took us 30 minutes to get our food. We should've gone across the street to a restaurant where they probably would've had our food faster the food prepares in the back, preparing our food are not wearing a mask, but yet the people taking the orders are just doesn't make sense. Do not come here unless you have a lot of time to waste. read more

I had to wait an hour for 6 wings combo, they are understaffed this is ridiculous, and they did not compensate for their slowness

Still one of my top places for wings. Consistency across the different franchises could be improved. Service at this location has been good

The service and quality of food from this location has always been up to a great standard. One of the managers, Brandon, is always fantastic and so helpful and kind. read more

Placed my order at 9:30 it's 10:42 food still not ready and told to wait 20 min I don't understand why they are so backed up it looks like they got some new people which is good or other people from different stores but service is still trash and I rather go to the one in harbor city or Torrance read more

This is the worst place to order food, and has been for a while. To place a order on the I left on hold 10- 15 minutes, called anther hold for 5 more, the young man stated customers calling weren't a priority, only the customers in the for order or pickup, my order was 15 bone wings well done for $ 28.00. I was a person whom wanted to workers get $ 20.00 a hour ! Because employers have gone out there way to hold down wages. Now as a result we get bad service, food not ordered as per your request, the attitude you get, along with wing stop price gouging the public and reducing staff with end result not having to pay benefits. I have order from other wing places, they seemed to want my business. read more

Bad service i do not recommend Took long to take my order Looks and smells horrible The sandwich I ordered was stiff and nasty Owner should consider to pay more attention to this place read more

" Customer Service Is Awful " We went to the Wing Stop in the Pavilion Shopping Center in Inglewood, CA. and had a BAD experience. We went into the Wing Stop and was treated by the employees like we were stupid ! We had never been to a Wing Stop before, and I told the employee that when I approached the counter to order. As I asked him 3 questions about the food they serve, and he rolled his eyes at me, and looked at me like I was stupid ! I ordered some wings which took over 20 minutes to get our order out to us. I thought this was a Fast Food restaurant ? While we were waiting for our food, we watched other people who were coming into get their take out orders, and they were not happy with their wait times either. And as far as the food goes in was just OK. I have had better Wings at an Italian restaurant by our house. I will never go back to Wing Stop ! read more

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Should out to Brandon , y'all need to give this man a raise fr very genuine and welcoming to wing stop

Thank you to Dominic for your transparency and allowing us to make the decision as to whether we should order or not. Long story short, they were short staffed due to a break or something so he just wanted to be honest about the wait time. Though it was longer than normal, we appreciated the transparency and the care he took to make sure that we had a good experience. It to mention he was super cool! read more

I rarely to ever go to this Wingstop, but today my husband brought home wingstop for the NBA Finals. Of course wings would be the perfect food choice to see the Warriors sweep the CAVS, but I was not satisfied. I asked for Garlic Parmesan and BBQ flavors. Unfortunately, the garlic Parmesan wings were not covered with Parmesan, as if they were plain wings. This is unacceptable. Hopefully, the employees can be more effective in delivering quality food. See picture attached! read more

Wingstop - Chicken Wings Near Me - Carson, California

The foods good . Never had issues with it. My rating is based off the time I have to Wait. I order online for a reason and it says ready at 10:45. I wait on purpose until 10:45 to leave because the first time I showed up on time I had to wait an extra 25 minutes to get my food. This time it's near 11:00pm figuring no one is going to be here and I'll get my food on time. It is now 10:56 and I'm sitting here with enough time to write a negative review. Damn.... at least my chicken should be cooked right? read more

Wingstop - Chicken Wings Near Me - Carson, California

horrible customer service... long wait time... rude workers../ inaccurate food... don't come and waste your time read more

I've never given 2 stars before but the service here is the worst. With 4 people working in the kitchen and 2 in front and no one line, it took about 30 mins to get my order. Nothing complicated, just an average 8 piece boneless meal. read more

Worst service ever didn't take my order because the cook wanted to go home and said the cashier wasn't working dum fucks

I will start this review with "DID SHE JUST TRY TO DO WHAT I THINK SHE WAS TRYING TO DO?" Ok so with that said, I ordered an 8 piece chicken classic combo. I told the customer service rep Krystine my name with spelling and she spelled it wrong...smh....strange most people spell my name incorrectly when it's pretty easy. Anyway in regards to the customer service it was okay... Not excellent but to my satisfaction. I sat there waiting and observing.....they called Leslie....but another lady picked up the order and left. What I noticed was her receipt wasn't collected or looked at. Eight mins later that lady came back and indicated that her order was wrong....it was mine ofcourse.... they opened it and looked and gave her the right meal...as for the meal she brought back and two employees put their breath on it.... Well the employee who helped me looked at me with untrusting eyes and said my order was ready and closed the box and put it in the bag.... Smh..... Going back to my starting sentence..... "DID SHE JUST TRY TO DO WHAT I THINK SHE WAS TRYING TO DO and give that meal to me after that woman left and came back with it??? Say what??? I told her to remake my meal FRESH! What pissed me off is that she was trying to be sneaky and give me food that left the establishment ! That is the most unprofessional action I've ever been a witness of and that employee should be fired! They remade my food....I think... and I left.....walked to my car and before i got in, i threw my whole meal away. This Wing Stop lost my trust! I didn't believe the employee when she said my meal was remade after walking to my car. If she was going to be sneaky and give me food that left their establishment then they didn't cook me fresh food either. If you are smart don't eat here! They can't be trusted! read more

Ain't sh** changed. I ordered online and called to tell them I was outside to pick up my order. The guy put me on hold for 10mins so I decided to WALK INSIDE, to find the person who put me on hold sitting in the back, drinking his soda, not doing sh**. Get it together at this location. read more

"Forced" to choose 1 star just to start a review. They don't deserve a star!!! Not 1! First we ordered thru DoorDash one time and 25 wings were missing. We decided to give it another try. (Why? I don't know!) WTF!? How can you mess up "30" Lemon pepper wings. Well, they completely didn't put it in with our delivery of 75 wings total AGAIN. And then say it's "OUR" fault when you clearly got paid & charged us for THAT many wings?! Now we have to pick it up? And you're not sure it's gonna be ready when we get there. Y'all advertise ready in "14 minutes" & claim NOT sure if it's gonna be ready when we get there to PICK UP WHAT WE ORDERED VIA DOORDASH. Too late "fa check yo self befa ya wreck ya self" BRUH!!! Y'all riding the LAME GAME!!! Lazy motherfuckers can't even get WINGSTOP right. How can we make "YOU" great (again)! We caint!!! And Employee E M I L Y said on the phone, "You need to shut the fuck up & treat us with respect!" EXCUSE ME? That type of language towards a customer when clearly THEY messed up. Very UNPROFESSIONAL & UNNECESSARY! read more

FYI Rating is about the food and not the service. The chicken was horrendous. I ordered the $.60 special of boneless wings and the two tenders. When I bit into the boneless wings they were pink inside and it was not from the sauce. After I bit into the chicken I noticed that the chicken smelled like fish. I then tried the tenders and they also had a weird taste. I only ate the fries and threw out the rest of my meal. I would not recommend this location to anyone. read more

Simple online order pickup. 20 wings (2 flavors), large fries and 3 ranch. Order was ready 10 min before scheduled pickup, got home and noticed 6 wings were missing. Tried to call and stayed on for 5 minutes but gave up because no answer. It wasn't even busy when I went to pick up the food. Never ordering from here again! read more

Horrible service. Waited close to an hour for a 16 piece. don't recommend. Waste of time

Haven't been here in a while but was craving it while shopping at the mall.. I absolutely LOVE their fries, not sure what kind of salt or seasoning they put on them but I love dipping them in my ranch AND my ketchup. I also love the lemon pepper wings here too. I can honestly say that I haven't ventured out much in the Flavors that they offer. But when yuh come across perfection, why chance it on anything else? I got the small size combo which is only 1 flavor and come with six wings. I got all flats!! I love those things lol! read more

Wingstop - Fries - Chicken Wings Near Me - Carson, California

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Customer service is good food was done when i got there but i got 2 dry rubs louisana rub and lemon pepper and when i got home my chicken was wet so i tried and it wasnt right so i had to rinse off my chicken because it wasin nothing but grease... yall gotta do better... read more

Wingstop - Lemon pepper and louisana rub and grease... - Chicken Wings Near Me - Carson, California

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I ordered for pick up since I wanted to eat at the mall. It didn't take long until my order was ready for pick-up, however, I had to wait like an additional 15 minutes for my order to be handed to me. (There were plenty of other orders to be picked up so that is understandable) I ordered a chicken sandwich and the Cajun meal deal chicken sandwich. (I wanted to try something new aside from their wings, which I prefer to be boneless) Total was $22.23. The sandwiches were decent I suppose. Just super salty. I didn't like that the Cajun chicken sandwich patty was too crispy for me on the edges. It doesn't need to be crispy. Cajun fries are a salty mess as expected. The blue cheese dressing doesn't drown out the saltines at all. The blue cheese dressing tastes salty too. It sucks that I developed a stomach ache from the all salt content or whatever the heck is in these fries and sandwiches. Thankfully I am okay. I don't think I'll ever order from WingStop ever again. Service was quick but overall, it's the quality of food and additives that are an issue, just like Panda express. The price of what I paid for the food was a rip off. I would love to get a refund, but I know that isn't possible. Save your money and eat elsewhere. This location sucks despite quick service. The ambiance has nothing worth writing about. It's pretty basic. read more

Wingstop - Chicken sandwich with a pickle. Parmesan garlic flavor. - Chicken Wings Near Me - Carson, California

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I love going to Wingstop. We are regulars every 2wks ever since we immigrated. My kids requested to have Wingstop today 11/03/19 between 5:40-6:05pm for dinner and so off we went. I met my son and his dad at Wingstop after their movie date. There were two cashiers at first when I came in then when we decided what my kids want, I and their dad went in line.. we patiently waited for our turn on the line that I thought was for dine in. Because the other line says, "order ahead.. pick up or so to that effect. " and I thought that's that. The male specie who was behind the cash register called the customer that was on line on the "order ahead.. pick up line.." I immediately told him that we were first than them and we were already waiting.. but he insisted of taking them first and says that they have to be served first. Ok. I just looked at him in fcking disbelief! I just left the line and their dad uttered something. And last that I heard was, he s going to take our orders. I said fcking never mind. I m fcking pissed. I believe it's not fcking fair. Either which way, your on the right line or not, you've been waiting patiently there, you have to be accorded the right thing to do by a crew or a staff. Never fcking going to this location again! Btw, we bought sandwiches and pastries in Panera.. and I salute you, panera, for taking care of your customers! read more

This was by the worst experience I've ever had a wing stop! I went last night at 8:45 Pm. I walk up to the cashier and say hello and she just says "name " I tell her my name and continue to try and order and she cuts me off "combo " I proceed to tell her a combo and then start telling her what type of wings and what flavor and cuts me off again. After dealing with her rude self she rushes me off and says my order will be done in 25 mins.. my order wasn't done until 9:40 I get home and my 8 piece boneless wings were 20 count which I wouldn't have mind but they were all BURNT! Falling into pieces of dust! The fries were sooo salty you can see balls of salt on top of the fries! I would never recommend this wing stop ever! I couldn't even try to eat my food because how crunchy they were! You couldn't even tell there was chicken! read more

Worst customer service Turing down customers ... shift lead "Adrian" very rude threatened to do something since I placed a chair down to wait as other people were also sitting. Super long wait due to short staff claimed by Adrian. The girl working the shift kept ignoring the phone. The shift lead kept glancing down the window as he wanted to do something to my food or intimidate me. Worst No gloves were used the shift lead was seen rubbing his nose and touching the utensils. Very very unprofessional the management should take a double look at who he hires or promotes. read more

The wait time here is horrible, waiting for a DoorDash order don't depend on receiving your order at the pick up time double that. There for an order that supposed to be ready at 3:19; they said it was suppose to be 20 minutes ended up waiting almost 40 mins. Never would want to order from here; sad my customer had to wait so long. read more

I always go here. And the manager is amazing, that's why I'm giving 5 stars. It's always excellent service and friendly. But whoever I just talked to on the phone was SO RUDE.... I work in food too, I don't care if you're busy, don't be rude. read more

I couldn't tell you what the food was like as I never got a chance to eat it. After only having one cup of juice the entire day I was really hungry. I entered Wing Stop after 4 pm. I've only eaten at one other Wingstop in my entire life, but for some reason I was craving wings. I went in, placed my order, and asked how long until it's ready. They told me 18 to 20 minutes. I'd forgotten how long these things take to prepare. I was starving. So I hesitated for a moment then decided to wait, since I had a craving for it. To kill a little time, I went to check out a nearby store and was back in 5 minutes. I sat down and waited. After waiting approximately 10 to 15 minutes, I went over to the girl at the counter and asked if she had my name as I didn't recall giving it to her and wanted to make sure I'd be called when the food was ready. She confirmed she had my name and said yes they will call me when the food is ready. I went back and sat at my table. I was killing time on my phone and I kept looking over periodically to see if someone would be calling me. Granted at this time of day the place was not crowded. There were only a handful of customers at any given time. It was obvious they could see where I was sitting. When I checked the time, I had been waiting for about 45 mins! I walked over to the counter and politely asked if my food was ready and mentioned how long I'd been waiting. The woman checked the orders that were bagged and sitting on the side counter and saw that my food had been sitting there for awhile. By then the food was cold! No one bothered to call me when my food was ready. As a matter of fact, I told the girl when I placed the order that I will be dining in, yet they bagged my food as if it were for pickup. Needless to mention I was pissed. I lost 45 mins out of my day when I was absolutely starving. I asked for a refund. They apologized in a very lackluster manner. They didn't even offer me any discounts or coupons or anything by way of apology. Not that I would have accepted it. They gave a very flimsy and insincere apology and that was that. Dear franchise owner, please, do a better job of training your staff because it doesn't seem like they care very much about their jobs or their customers. Very disappointed. I will never ever set foot in this location ever again. read more

I called ahead and ordered 10 bone-in Lemon Pepper wings and 10 bone-in Cajun wings with a cup of ranch. I arrived and my order was ready. The man that rang me up was friendly. The wings were perfectly cooked and delicious. It's nice that the location is in the front of the mall so you don't have to walk too deep into the mall to access it. It's only steps from the entrance of the mall. read more

If I could give this location less than zero stars I would. I have never in my life received worse customer service than I received at this Wingstop! I placed an online order and when I got home noticed that the extra order of fries I ordered and paid for was not in the bag. I had to call a total of 5 times before some one actually answered the phone without hanging up immediately. Then the rude employee that I spoke to asked what happened then put me on hold for a short period of time, when he returned to the phone he said his manager said I could not get a refund unless I brought the whole order back to the restaurant. WTF!!!! I then asked to speak to that manager and the employee refused to put the manager on the phone and hung up on me. I then called back and asked to speak to the manager again, was again put on hold. The same employee got back on the phone and tried to pretend he was the manager when it was obvious he was NOT! When I called him out on it he hung up on me again!!! All over some damn FRIES!! I strongly encourage anyone thinking of ordering from this location to drive a little farther and not Give them your business. Never again! read more

Food was cold and wings were dry. Also forgot all the ranch. Cashier was rude as hell, rolling her eyes at everyone. Awful experience overall. read more

So I am not a big yard bird fan to begin with but if a place has boneless I'll eat it. We first walk in to this place located inside of a mall just as you walk in. The first thing I notice is explicit music with such lyrics as follows of "I just left the bank-smoking on some dank- giving her that D"....what the actual hell are you playing especially with family and kids around. That alone will keep me from ever stepping foot in to one of this places again. We stood in a line alone with one girl counting money and the young person pacing back and forth like he had to pee but finally decided to work with us. Let's start with the ordering process as my girlfriend by my side had to repeat her order three times because the young person working the register couldn't hear over the music or was completely incompetent. She was done finally and said that's all for me so the young person gave a total without asking is that all for you or asking me what I wanted. Anyone would know the meal combo she got wouldn't feed two people so I had to say I'm we are together and paying together. Do I now exhaust especially standing at her side??? Our meals take just over 22 minutes from when we finished ordering to the time we picked it up which seemed awfully long for frying yard bird and dipping in sauce. It's pretty pricey for a place where you do all the work and grab your own utensils but this world is getting lazy and has a true lack of customer service these days. The meal was not something I would recommend out of a choice amongst friends but the flavor on the food was bearable except the lemon pepper which literally had butter oozing off when it was picked up with fork. Too much for me and I love butter. The corn was amazing but extremely over priced for five tiny slices that were about a quarter size of an actually corn on the cob. I'm also posting a picture I took in bathroom because someone else decided to walk in as I was in there because it doesn't lock from the inside and no vacancy sign to specify otherwise which was annoying. That should be addressed ASAP because a key on a spoon doesn't solve anything. The video is the explicit music so I can show this is what to expect for those who get offended by this music. I'm not a fan a saying the same word over with "beats" in the background because that doesn't take talent. Also not appropriate whatsoever for a place like this or this location setting. Well I can't post videos here but will on my YT read more

Wingstop - Interior side of bathroom with no lock to prevent others from coming in while you're in there. Not cool - Chicken Wings Near Me - Carson, California

Great customer service!! Well organized while being one of their busy days(Super Bowl). My order was ready at the time that they said it'll be ready by and the young man who was handing out the order double checked to make sure our order was accurate. Great job to all the staff! read more

Who leaves a restaurant short staffed on a Friday night? Apparently this place. We waited over an hour for our food (pickup time was 7:12, we left at 8:20). The young man who was the night shift manager was pleasant but you could tell he was alarmed by the number of people waiting for their food. It wasn't until "Mark" showed up that people started getting their food. Honestly I get that food service is hard. You guys are doing a tough job, and routinely get treated poorly, but how in the high holy sunshine did the management leave you out to dry like this? ETA: I spoke to the manager on Wednesday of the following week. They had a full team in the back, but things were very slow anyway. They did make it right by us, but we still will not be returning to this location. Food was delicious but by the time we got it, we were more annoyed than hungry. read more

I hate to do this kind of reviews but I didn't have another option. I honestly don't know who to blame if Mangement or employees? I believe that personal should get train in different fields to work in a place like this. I understand that do to COVID mostly all businesses are short staff. Well today in restaurant were taking 1 hour, the soda machine was not working with the ice. Trash everywhere tables were dirty and the floor was very sticky. Hopefully this business can get on the ball again! read more

I work at ikea and i ordered wings during Easter and on their website i was allowed to order. The order would have been ready in 16-25 mins but when i arrived on lunch i realized they were closed. I called back a few days and talked to a manager and they told me to come in and they would take care of me. I just wanted my order and they were able to take care of me. Very happy with their services read more

We all know wing stop, and what you order is usually what you get. Since this is the closest wing stop from my house I usually order from here but out of the last 10 orders. I would say at least half of them were wrong. If they don't forget fries, they forget your dipping sauce (yes, you have to pay for it too), if it's not sauce the number of wings are wrong... there's always SOMETHING wrong with your order. Haha that being said, it sucks when you're there to pick up your order and you trust them thinking that they got your order correct but they don't. That's why to be on the safe side. I always check my order before I leave. It's a pain in this butt. But that's why this place has like 2 stars... read more

I know people love Wingstop, but I've never understood the hype. I go only when I'm out voted by my family and every experience is the same. The boneless wings are to dayum hard . I will admit I love the fries and the ranch. I get sauce on the side. I'm not a real fan of the sauce selection either. The sauces seem to intense, it's too robust and my palate is left over stimulated. I can handle the mango habanero. Sweet meets spicy with just enough heat. This location is now inside the mall. I'm sure that can feel like a chore tryna find parking versus those who are there to shop. This place is always busy and there is usually a 10 -15 min wait. Customer service was okay and prices mediocre. They no longer provide free rolls with your meal for obvious reasons. The rolls are actually good. Sweet and soft, and be purchased separately. I honestly don't care for Wingstop Sorry!!!! read more

Wingstop - Wingstop boneless = to hard - Chicken Wings Near Me - Carson, California