I must be the odd man out. I kow key love this place. Unlike the other "wing" place. Wingstop never messes up my order. I get a large fries and tasty food like cajun corn and cheese sauce for my papitas. I could wax poetic about the other place messing things up and giving me a small fries in a large box. Gimme a small at large prices should be the motto for the other place. Never happens here. The workers are always friendly and busy. Both are great signs in my opinion. The only drawback was a lack of a rewards program. That is no longer the issue. Way better food and much better service. Thanks for giving us a good wing option. read more

Honestly, one of the worst experiences I've had ordering from Wingstop. I placed my order online through the app, and the app specifically said my order was READY FOR PICKUP. So naturally, I drove to the location expecting to walk in, grab my food, and leave. Instead, when I got there, I was told there were THREE orders ahead of mine and that I would have to wait. So what exactly is the point of the app telling customers that their order is ready when it clearly isn't? That honestly feels like a slap in the face. If my order isn't ready, just say it's still being prepared. I would much rather know the truth than drive all the way there expecting my food to be waiting, only to be told I now have to sit there for another 30 minutes. The problem isn't even just the wait. It's the fact that the system gave me completely false information and wasted my time. Don't tell customers their order is ready when it hasn't even been made yet. This needs to be fixed because customers shouldn't have to pay for their food, drive to the restaurant, and then be punished with an extra 30-minute wait because the ordering system says something that isn't true. Very disappointing experience. I definitely won't be rushing back. read more

this place is honestly bullshit the service is so bad it's ridiculous i ordered 15 classic wings and drove all the way home and opened my food to all boneless wings and had to drive all the way back and they had the nerve to act like it was my fault and charged me extra for it they weren't helpful or even nice at all, i will never return to this wingstop read more

We expected so much more, but only disappointment is what we got. The wings were below average at best, they got our take out order wrong, even the dipping sauce was wrong! The employees didn't care about providing a quality product or getting the orders correct. Not recommend to go to this location. Tables were dirty and the dining area was dirty! read more

Ever since I had eaten their chicken burger I have been unnecessarily obsessive about it trying out the burger at various locations. Today I found a store in La Quinta so I ordered the chicken burger combo in the garlic parmesan seasoning. Firstly the store decor matches all other stores so nothing new there. The girl taking my order seemed nonchalant about working there. The chicken patty was a little drier than the other stores that I have tried but The fries were quite good since this time I ordered them unsalted. The hunt continues... read more

See all

Ordered 50 traditional wings. Arrived a few minutes early to see the order was ready and packaged in a foil tray and bag. I noticed that the packaging didn't feel particularly hot, but I didn't stop to think there was an issue I was home 6 minutes later and my family was sadly disappointed by the lukewarm wings. A $60+ order that is picked up on time and brought directly home should not be that cold. It's pretty obvious that the wings were not cooked to order. I've driven much further to Rancho Mirage to Buffalo Wild Wings and had much hotter wings when I got home. read more

I usually avoid rating corporate big restaurants, but this one is worth it. The men who always work at night provide exceptional service, ensuring my orders are perfect and everything is done right. Their great customer service is rare these days. And I thought it was worth sharing this. Thank you for caring for customer service read more

I'm disappointed Wingstop has new management they sucks I been there a couple of times there out of things I never had that experience they need to bring barb back!!!!!!! A shot out to the night workers!!!!!! read more

The wings are hot and tasty but they consistently screw up my order 2 out of three times (wrong sauce, flats instead of drums, etc). Last time when I went back to order and said something about the last order being wrong I got a shrug, like "sh!t happens." And guess what, the order was wrong again. Shame on me for not opening up the bag and boxes and double checking. They just don't care too much. The location on 111 is much better service. read more

Wingstop - Chicken Wings Near Me - Bermuda Dunes, California

See all

There are many reasons why this place has terrible reviews. Three guys clocked in, one guy working. It shouldn't take 45 min. to get 10 wings. read more

Just wanted to give a shoutout to Andy for the awesome service on my Wingstop order. Super friendly and made sure everything was spot on. The food came out exactly how I asked -- hot, fresh, and really hit the spot. Really appreciate the great experience! read more

I decided how to do a review after seeing how many horrible reviews this Wingstop has credited to it. The food was cooked well and tasty. The fries could've been hotter. The chicken was piping hot. half the dining room was closed off where the televisions were located I'm not sure why. Customer service is a little lacking with the food was decent and I would come back again. read more

DoorDashed 40 wings so we didn't have to go anywhere. I paid $14 for DoorDash. When delivered missing 10 wings Called Wingstop she act like we weren't missing anything then she said "oh no you're missing five " She said I could come pick up the five wings or get reimbursed for five wings I told her we're missing 10. And why DoorDash if we have to go pick up our food Then she said she'd give us five free wings if we can come pick them up which is not worth $14 and a trip out I don't understand why people today when they make a mistake. They can't make it right They can barely admit that they made a mistake But please make it right with the customer read more

Have a habit of closing 15-20 minutes before closing! Very Disappointing. The closing should as posted on the restaurant doors read more

Wingstop - Chicken Wings Near Me - Bermuda Dunes, California

The boneless wings are not good. They taste like cheap frozen nuggets from a discount grocery store. The sauces are not much better. The iced tea stations were too filthy to even want to touch and the restaurant in general is filthy. There aren't even any trash cans available to use. When I asked where they were, I was told to leave my trash on the table or bring my trash up and leave it on the cashier counter. The employees looked unkempt and were not very friendly. I paid $15+ for 8 unappealing nuggets with soggy fries and a small drink. I've always avoided this place but thought I would give it a chance today. Big mistake. read more

The first thing I see when I opened it which means the workers saw it and said yeah this is fine to serve. Nasty half of it is covered in feathers read more

Wingstop - Chicken Wings Near Me - Bermuda Dunes, California

Giving this a five, just to bring it up and because the wings are great and the service is great (for takeout). I can see where this would be a fail if you wanted to go out, watch basketball and eat wings. It's really not set up for comfortable indoor eating. On the other hand, when we want wings for dinner, I order and pick up in 20 minutes. They have always gotten my order right and on time. The wings are great, fries are pretty good. We get Lemon Pepper, BBQ and Hawaiian. Not healthy, but delicious. read more

BBQ sauce with a side of chicken, my chicken is swimming in sauce lol stop being ridiculous and playing with peoples food please and thank you read more

Wingstop - it was hard to eat its BBQ with a side of chicken my wings are swimming in sauce lol messed up smh - Chicken Wings Near Me - Bermuda Dunes, California

I was sent an email advertising free fries upon an order (Code to be used during on line purchase). I was unsuccessful in using the code for my order, so I just paid for the fries. I went into the store to pick-up my order, and was asked out loud by an employee "Pick-up or Order?" Seeing I was the only one in there I didn't understand why the employee had to say that so loud and as a matter of fact. Not even a "Welcome, how can we help you?" I had to give my first and and last name twice to this employee. I attempted to explain to her about the problem with the on-line order, and she replied, "I don't know, I can't help you, you need to ask the manager". I said, okay and waited for her to get the manager. That didn't happen until I had to walk up to the counter to ask for the manager. The employee then yelled out, "Stephanie", he needs to talk to you. I was relieved to think great I can talk to someone with reason and professionalism!!! NOT, may I reiterate, NOT! "Stephanie" THE MANAGER, as I approached with my phone to explain my concerns (Which I had to wait to do), as STEPHANIE stated, "You don't have that printed so I can't help you!" I asked if I could explain what had happened and she reiterated, "You didn't print it out so I can't do anything!". I then stated that there was a problem with the code that is to be entered for the fries. Stephanie responded, "I don't know about On-Line stuff, I just know you can't get anything with a printed coupon", as she walked back to her three other employees she was chatting with prior to the other employee saying she could help me. Zero Professionalism and A LOT of ATTITUDE here. I will NEVER go back here as long as these employees are still working there. I got the impression this place has zero over site, just young people hanging out and talking. If I could give a Zero star I would. read more

I just went in on Wednesday 5/22/24 I haven't been in here for a while and been wanting wings. Placed my order and I should of known better because it came out to quick. Went home and ate but by the time came by to 1am I was throwing up and went to the hospital until the next day. I should be sending my ER bill to the cooks and workers at this establishment I think they were more worried about what one of the female workers and what she does on her spare time. This place is the worst and "the kids" that run this store should be fired for even giving out this garbage. This restaurant really needs to be looked into. read more

I got very severe food poisoning from this location on 1/21/23.... It was the only thing I had eaten all day. Customer service was very poor as well... Will not return. read more

Well, I lied, I tried Wingstop again. And again they thoroughly disappointed. But it was quick. I got to the empty ordering area and as I started ordering the young man told me it would be a sixty to seventy minute wait. Quick casual food is certainly not Wingstop's strength. read more

Maybe I was expecting too much from this place as I've been eyeing the franchise for years now. Finally tried it and my customer experience wasn't that great. I do believe covid had a hand in that. The wings were ok but nothing to rave about and the fries I had were cold. Not sure if I will be repeating this place again but I do recommend you try it if you're a wing lover. read more

Wingstop - Lemon pepper and mild wings with fries. - Chicken Wings Near Me - Bermuda Dunes, California

Dead Jesus... it is time to finally use all the skills I have learned over the past 2 years as a Yelp elite to review one of the tastiest snacks I have ever tasted. That's right boyos. The place for boyos. That's right. WINGSTOP or more like WING-GOOOOOO This is everything you expect from a wingstop anddddd more wet wings (unlike those other stops that skimp out on sauce for god knows what reason) Whoever owns this franchise of wingstop is a wing affecionado and is doing more than her/his share to help the community in need. It may look like there's a lot on the menu but they actually only serve smiles here. read more

SH*Theads... walked in with my hubby, don't know what he wants... we usually figure it out together... WAS TOLD HE CANT COME IN... ONLY one person per order... WTF?! We left and are taking our MONEY elsewhere... Yes, I'm a bit hangry but that's just dumb tho read more

This Wingstop won't take your pick up order via phone. They would rather up charge you via door delivery or online. So if your on your way home and you have cash go to the Palm Desert location off 111 because this location is garbage. The only option you have here is to pay with a card or wait for 20 min or more in the store to prepare your order. Absolutely trash service and needs to be reviewed by corporate. read more

I ordered 30 wings for a party on a Sunday at 1:00 pm via GrubHub for pick up at 4:45 pm. Pretty easy. However, luckily I looked at the confirmation EMAIL as it said it would be ready in 40-minutes! I looked at the order again on the GrubHub app and it said ready at 4:45. I immediately called the store and explained. They hadn't started the order yet so they corrected the pick up time, with no explanation. He was not interested in the fact that the GrubHub app failed to provide the correct time, I guess assuming I entered it incorrectly. The wings were ready when I arrived. I ordered 10 spicy, 10 regular and 10 barbecue. They were hot and tasted good. However, I asked them to keep the three varieties separate, and they were not. They were very messy packed in two styrofoam containers that leaked. I asked for utensils and napkins when placing the order, and did not get any. I did not order any dipping sauces or veggies, and the total was over $50! Wow! Although the wings were good, I will not be ordering from here again. This did not turn out to be as convenient as it should have been, and certainly not affordable. The restaurant itself appeared lacking as did the customer service. And no, I do not have unrealistic expectations. read more

Employee Jessenia gave dirty looks to us as we approached the counter to order our food. She came across homophobic and angry. Store is filthy with caked on filth and grease covering the utensil and iced tea stations. We ordered and then counted 20 other people order behind us only to watch all of them receive their orders before ours. When I approached the counter to stand and wait for our order, Jessenia scolded me for not sitting down to wait. When we finally received our order 34 minutes later, the fries were cold and the food was awful. We were starving so we ate what we could but when we finished eating we realized that there were no trash cans anywhere in the store. This place is a dump and the employees are mad angry/homophobic. No customer service here. Expect a long wait with disappointment if decide to go here. I'd stick with Buffalo Wild Wings if you are looking for wings. Because this place is not it. We won't be going back. read more

I was out shopping at Albertsons on New Years Eve and happened to notice this new restaurant had just opened up. They were open so I decided to give them a try. And I'm glad I did. I was very impressed with the friendly staff. I was greeted immediately. The menu looked very appealing so I went for the boneless wings with a side of fries and a drink. Those fries were about the best I've had in years. Cooked to a crispy, crunchy perfection. So tasty. My mouth waters just thinking about them. The wings were meaty and soo good. The sauce was sweet and tangy and really set off those wings. The other menu options of different kinds of chicken sound so good. And the variety of sauces sound so good I just can't wait to return to try them all. I highly recommend mend this place. read more

Well hello viewers! It's my first time visiting this franchise. As so as I walked in I was greeted by employee Aurora and the teammates they was very inviting. The store was clean and smelled fresh. Restroom, dining tables, drinking fountain, floors and windows was very clean. The wait for my wings was a decent time frame no complaints. Good music playing. A little busy, but that's to be inspected it's WING STOP! Hahaha Anyway thank you Wingstop it was yummy as always read more

See all

By far the worst service, I think I have ever received in the 22 years I've lived in the valley. The employee looked like he/she wanted to fight me. Very unprofessional. I could tell it did not like its job. I'm very unhappy. That should not be allowed. read more

The customer service is consistently excellent and very kind. The dining room is always tidy, and sports are on TV. I haven't had any negative food experience. I'm not sure about you folks ‍, but this place eats!!! read more

Horrible! They can't even follow on simple order. We got the wrong order. Unacceptable! This is the reason they will never have a better job! I will never order again. Getting home with the wrong order. read more

Kelsey was awesome! She was very friendly, professional and new the products to offer to complete my meal. I would for sure come back to this location if she is on the register. This is my second visit here and my first experience was not good. Kelsey changed that! read more

Im super disappointed about my visit yesterday. I ordered pick up and when i got home and opened the bag the order was terrible. The wings were in a pool of oil the wings only had seasoning in the tops like they werent tossed like the seasoning was lightly sprinkled on the wings. The corn was all the end pieces of the corn extremely lightly seasoned the voodoo fries had hardly and voodoo to them there were a couple fries with cheese and hardly and seasoning my order was 25 dollars i got played hard. Like people wonder why i got trust issues. I even hyped wingstop up to my girlfriend who i split my 10 pieces wings, 10 pieces corn and regular order of voodoo fries with. She told me i needed to get my money back. I live by fantasy springs casino. I drove there and back for what was the shystiest order i think i ever paid for. I literally woke up in the middle of the night to do this review cause its kept me up all night. I will be calling corporate and the manager tomorrow. 25 dollars for half ass chicken fries and corn... smh never again. Id never go to this location again even if they begged me CHECK YOUR ORDERS BEFORE YOU LEAVE THE PLACE IF YOURE DOING PICK UP DONT GET PLAYED LIKE ME read more

Train your staff Priscilla and Yesenia Are not trained at all train your staff that way they can help customers correctly ! I asked to speak to a manager and either one knew anything TRAIN YOUR EMPLOYEE THEY ARE HORRIBLE this location has very low star and I know why read more

This spot is very clean and friendly my food is always ready on time. Covid precautions are taken very well here at this wing stop . Foods delicious makes me come back every other week always nice and fresh thanks to the night crew that I pick up from. Night crew members are so kind to me always treating me like they're own . Boneless Wings read more

Wingstop - My fresh food - Chicken Wings Near Me - Bermuda Dunes, California

Worst experience ever at a wing stop. Paid extra for flats only and extra seasoning on fries for a Togo order and it was the worst thing ever. More drum sticks then flats, could barely eat the drumsticks from how hard and chewy they were. Fries were beyond soggy and not seasoned. I call back the next day and the manage Claudia said there's nothing she can do about it. Save your money, time and happiness and don't spend any money here. read more

So I guess this a SPICY KOREAN with a spit of Korean on it and last time I checked this isn't a dry rub this is just horrible read more

Wingstop - a basket of fried chicken wings - Chicken Wings Near Me - Bermuda Dunes, California

the food was soggy wasn't even crispy I got the 20 boneless wings with a large fries and two ranches the fries were soggy burnt with no flavor. I ordered online and was there for pick up before it said it was done yet it was not fresh when I ate it read more