I was trying Wingstop...I hadn't had it in years, and my father really wanted some chicken wings; so we Uber Eats some wings to the house and this is how it went. My dad isn't hard to please; he loved his order of 15 wings with hickory BBQ sauce. I could hear him licking his fingers from the other room. My mom had a chicken sandwich, which she ordered plain with pickles. She doesn't like to go too crazy with the sauces...it came free with a purchase of $15. I had the 10 wings with Sweet BBQ Ablaze sauce. It was okay, for me. I didn't care for the soft skin..it was chewy and the chicken was bland; however, the BBQ sauce has great flavor and, I too, was licking my fingers. Just not as loud as my dad! read more

Wingstop - 10 wings with Sweet BBQ Ablaze sauce - Chicken Wings Near Me - Baton Rouge, Louisiana

We ordered food while at work. The order got canceled an hour after it was placed. So we never got our food.

Fast service! Good quality! Clean restaurant! When I first saw the reviews I was scared to order but when I walked in after I ordered online my food was ready. read more

Super slow, very rude, parking is horrible. This location needs to be closed down. Wanted to give no stars but Yelp won't allow it

Hair in fries!! My family had just bought the food and about half way through eating when my family member found a hair in the cheese fries read more

Wingstop - Hair in fries - Chicken Wings Near Me - Baton Rouge, Louisiana

Place is well ran with good staff. Menu is diverse. Food came out warm and well prepared in packages safe and clean. Had the Hawaiian wings they were the best of the order. The Korean wings were good but more than two is over whelming. The Louisiana fries were tragic and soggy in an short time and to much happening. Get the regular fries people don't waste time or money. read more

Wingstop - a dog standing next to three trays of food - Chicken Wings Near Me - Baton Rouge, Louisiana

The customer service is trash in the evening. Lunch crew is much nicer and friendlier. I do hate when I order on the app and it says my order is ready yet get t there and I'm waiting for my order for 10 minutes. The app time isn't matching up with the kitchen. read more

I would give 0 stars if I could. I drove 30 minutes to this location because a different Wingstop was out of chicken and ranch which is insane. However, I got to this location at about 7:19 PM, which was hours before they close. There were about 6 customers inside & I was told that they wouldn't take my order or any more orders because they were too busy. How does that work?!? I wasted my gas and time and almost my money. Don't recommend this location EVER. read more

The food here is good but the customer service is trash. There was one girl who had a attitude while I was ordering . Plenty of other customers noticed her nasty attitude. Baby if you don't wanna work here then find a better job , ain't nobody forcing you to work. read more

Wingstop - a man ordering food at a counter - Chicken Wings Near Me - Baton Rouge, Louisiana

This location is terrible. They were "understaffed" so they turned off online orders after I had already placed my timed order for 11:45pm. They began closing early without notifying customers that had orders and my food was made hours before my scheduled time and sat in the store all day. When I asked how long would it be to re make my food since they were "closing", instead of offering to make my food the employee drags on and says "oh it's going to take a good long while, like we might actually be here until 12 if we make it" obviously meaning no one wanted to stay until the actual closing time and make my food which is just terrible customer service. Never going there again. read more

I wish I could give a negative rating. the worst restaurant EVER. we called in a take out order at 5:30. were told it would be ready 16-21 minute. we showed up at 6, not ready. we didn't get our food till 6:40. this was take out. one guy came in and ordered at the counter. he got his food in 20 min. only problem there were no wings in his bag. he had to come back and he was mad. as we're waiting another lady came in to complain her order was messed up too. and her chicken was a greasy mess. we had 2 orders of wings but on line we weren't given a choice for 2 sauces. when I got my food the guy says I had to pay extra!! I waited more than an hour and he had the gall to ask me for $1.29 dip. never again. will I set foot in any Wing Stop anywhere. this place needs to be shut down for being so poorly run. read more

I love Wingstop, but this location gives them a bad reputation. First time I ordered $40+ of food they forgot all the ranch dressing. I had to drive back and get it. The second time I ordered they forgot the ranch again. I thoroughly checked the order in my bags before I left and let them know and they added the missing items. However, they screwed up the order of veggie sticks. Lol. They only gave us celery and no carrots. Not going to this location ever again. read more

This is my first time at the New Location. I called about 6 time before I could get thru to place my order . This location is really busy so I had a long wait. That is the cons of this new location. Now to the Pros of the new location and why I WILL KEEP COMING BACK in spite of the wait . The staff was very friendly and the accuracy of my order was spot-on . I was greeted as soon as I stepped in to the restaurant . The food was hot and fresh and my wings was actually pretty just like the picture on the poster board and they were the best tasting wings I ever had at a wingstop ! GREAT JOB STORE #1358 ! Keep the good work! read more

See all

Go to one of the other locations...The lady slid the card, walked away, and didn't say anything so I went to make my drinks and sat at the bench waiting 15-20 minutes...and THEN they decided to tell me "hey we have your food right over here this whole time"......Well it would have been nice if someone could've told me something 15-20 minutes AGO!! There were several bags on the counter I am not about to start digging in all of them. "she said she told you"...if she said something to me as I'm walking away and not facing her THEN I DIDNT HEAR HER! If I am sitting there wouldn't you at least say something? To me that's having an attitude and they forgot the sauces we paid for and our rolls! Foods cold...They just don't care. read more

I was both happy and sad to see this new location by my gym. I was very hungry before my workout and my healthy snacks that I packed were not cutting it. The order taker was very uninterested in helping me and when I started to say hello when he was ready for me he just cut me off and said "what's your name?" I thought that was a weird way to start a transaction, a greeting would be more pleasant. After taking my order, I went to get my drink. The unsweet tea was empty so water came out. I opted for a Diet Coke since I paid for the drink. I used their restroom which was clean. Then upon going back into the cafe to wait I noticed there was about 4 other people waiting. Realizing I'll probably be waiting a while. I see confusion in the kitchen, a bunch of workers (3) staring at order slips discussing what to do. I wonder how new this location is and how new everyone might be? The station with condiments is pretty bare and dirty looking. I wouldn't want to use any. I get the feeling that because they take phone orders and app orders in addition to dine in (any maybe waitr or Uber eats? they're probably a little busier than they look and maybe a little short staffed. I hope they improve the cleanliness and customer service at this location. My food was good, fries a little over cooked and dark, they probably need to change the grease too. I'll note that the garlic Parmesan wings are very tasty! And i really like their bleu cheese dip. I'd like to see them do well and I'll give them another shot. Also I love that they serve beer. I didn't get any today but that's always a good pair to wings. read more

If this place weren't in such a good location I'm sure nobody would ever come here. I ordered food ONLINE, and the expected wait time was 30 minutes. I then proceeded to watch firsthand, utter and pure confusion. People had been waiting for over an hour.I watched multiple people complain about the food being under seasoned, and the only reason I didn't upon inspection was simply because I wanted to go home at this point lol.After about an hour, I had to get up and remind them that I had ordered food because I genuinely don't think they would have ever made my order unless I did so. The staff laughed and joked about while customers signed and promised never to come back here. I don't think I'll be returning for awhile either. read more

I am currently sitting in the restaurant, and I couldn't wait one more moment to write a review. The storefront and dining room is bright and inviting. That is where our positive impression ended. There were 3 order takers at the counter. Their body language told us that they were not interested in being on shift. We still decided to go forward with our order hoping the spirit and attitude would improve. We referred the order taker to a family meal mix and match combo advertisement on their wall. After going through the order process and receiving the receipt without the order being called back to us; it seemed we were ordering individual wings! What a surprise. Again, the body language did not improve so we decided to not rock the boat and end up with tainted food. The order taker also decided for us that we would have a to go order. How sweet! The food quality and temperature were great; however with our complaints it was hard to enjoy. There were no utensils at the counter and one of the employees did take some from a box. Her and the order taker were nice enough to put them in the container however the utensils were not wrapped so they touched all the forks and spoons with their dirty screen infested hands! Not to mention that one of them was just seen standing in the kitchen adjusting her hair and playing on her personal germ laden phone. No hand washing to be seen. Lastly the air unit must be out of order because I am sweating....or maybe it is early onset food poisoning?? Will not return to this location. read more

I always order my food online so i don't have to wait. I always get the Louisiana rub. They have a Ice tea station that has four different types of flavored Ice tea. They have plenty of tables in the dining area. If you stop by on any weekend night be prepared to wait. read more

I'll never return. They charged me for six, but gave me 5 Wings that were dried up and over sauced. As if they wanted to hide the fact that the wings were inedible. The fries were cold. I was taken for$9.00. I should've gone to Cain's. read more

The WORSE experience with this location. The workers have the nastiest attitudes. Ordered a to go order and the meals were not correct. Call back to inform them of the mistakes and the individual who picked up the phone had an attitude and upset at the caller for their order being wrong? Fries were burnt and tasted like old grease. An entire combo was missing from the the order. Just a horrible experience overall with trying to place an order to go, from picking it up (waited OVER A HOUR), to finding out orders were wrong/missing, food was not fresh at all to say we had to wait so long, and the fact the caught an attitude due to their mistakes. This location and their service needs to do better. Wasted money. read more

This location is unprofessionally run, the staff is rude, and generally mismanaged. They will leave the phone on hold for 15-20mins, assuming they answer at all. They seemingly do not come to work to work, as they are impatient and treat customers as an inconvenience. This culminates to completely wrong orders haphazardly thrown together and undercooked food. Would not recommend this location at all. read more

Wings were alright, but its 1.09 for ranch or blue cheese. Not an extra, but one that comes with your order. If I wouldn't of asked id have had none, which is part of the meal. The only reason it deserves 1 star is because hi neighbors next door n u can get a bottle for the price wing stop charges for 2 teaspoons. Y'all wrong for that. read more

I did an online order to go .... when I received an email stating food would be ready 18-23 minutes 9:26 PM I arrived 9:36 PM pay asked for a drink from the cooler behind register I had to repeat myself several times team had red hair didn't seem to comprehend order , she checked food wasn't ready , finally after sitting under 10:26 PM the team member who was working the front counter left returned and reached my food the fries were cold and I asked her for Hot fires , she stated to a member in the back to prepare another batch of fries she was very rude and talked very loud unprofessional another team member was handling , bagging food , taking rolls out the oven was playing in her hair and looking at her cellphone didn't wash her hands very unsanitary as o this day I will not be ordering from this location read more

My three stars are only for three great managers with the best of customer service and customer satisfaction. I would like to acknowledge the outstanding performances from Mr. Ivari Ms. Pam and Mr. Mike. These three are a dream team to die for. I went one night for dinner and there was a man fixing people's food and dancing and his hair was swinging around. Definitely not a good look. He whom was also a person that had words with a young lady one night I came in and she was upset. Why would he treat a customer with such disrespect. I'll stick to my morning lunch. read more

Underwhelming. I tried Classic wings with the Mild and Hawaiian sauces. Hawaiian wasn't bad, but the Mild sauce had zero flavor. The wings are a decent size with plenty of meat on the bones. 8 Classic wings with a side and fountain drink for a little over $11 after tax is very reasonable, and they give you a generous portion of ranch or blue cheese to dip the wings in; I just didn't care for either sauce. I'll be sampling different sauces the next time I go. read more

I ordered wing stop today . Which i do every Thursday . I ordered online from the location on Florida Blvd in Baton Rouge LA . They called me at 11:04am , I didn't ask for my order to be done until 11:30am , its was already done at 11:00am . So i told the lady i didn't want it done until 11:30 that's when i would be able to pick up so after she told me it was already done she told me just just came out . I already know was a lie . My food was sooo cold . I will never order from wing stop again ! read more

The wings were absolutely horrible. They were swimming in oil and the lemon pepper wings weren't all that great. My mom got the plain wings and they tasted like nothing. They should really specify that plain means no flavor at all without even a little salt or pepper. The fries didn't have any flavor either and they tasted just like raw potatoes. If your not going to put in the effort to make your food taste good then you shouldn't have a job at all. read more