My two dogs were boarded here for 6 days. While making the reservation, Wendy was extremely helpful…read moreand explained every detail. They don't always answer the phone, but I can only assume it's because they are busy tending to the dogs. They do always return a call within a few hours. When I picked up my dogs, they seemed happy and well exercised. They also didn't smell like they were in a kennel, and I didn't even opt for bath. This facility also breeds Labradors, and are careful to keep the place clean and healthy for the dogs and puppies. I definitely recommend Cresthill and I feel good knowing my dogs are in good hands while they're there.

Super friendly and I know my dog is safe whenever she is u see Cresthill's care! It's clear they…read moreknow how to handle dogs and ensure they have a pleasant time while there.

I've been to this dog park a few times now and have had an overall good experience. The only issue…read moreI have to note is that some owners have no clue what dog playing is. Some to the extent that they have kicked my dog in attempts to get him to stop 'attacking' their dog. Owners should take responsibility for their own animals and if you feel that your a dog that is playing with yours is too aggressive, then talk to the owners and not kick the pet. You don't know the dog, or what they could do if you become aggressive to them. Besides that, this part has been great. I've met some really nice people and really nice pups. I wish it hadn't been so wet/snowy the times they we've been there, but that's not a fault of the park, its just the weather. I'm glad that we found out about this park and will definitely be back in the future.

I had to stop coming due to there being no place for little dogs to get away from big dogs. A…read morefriend recently had to take her small dog to the vet after he was injured by a large, energetic dog at this dog park. This is a sizeable area. It seems that there is enough space to fence off an area for the little guys.

We have a very playful, energetic Lab and on days that we can not walk her, KB has come to our…read morerescue. Our dog is always returned to us a very happy and tired pup after a session with KB!"

I have been using Paws & Claws for over a year, and they always do a fantastic job on my 2 bluetick…read morecoonhounds & English bulldog. I have tried other grooming places in the area before I found P&C, and my bulldog would always get ear infections & skin infections without fail after those grooming sessions because they were not careful about completely drying his ears and wrinkles. However, at P&C, they do an excellent job taking care of the bulldog & he hasn't had any skin or ear issues after grooming with them. Furthermore, they charge the same price for my 50 lb bulldog and my 60 & 90 lb blueticks ($35ish). Super nice if you have larger dogs. Some places in Richmond have charged me $50 per dog! This place does a fantastic job and has very affordable prices.

They just charge me $150 for two cat baths with a nail trim! I've never paid so much in my life! My…read moretwo dogs are $80 for the same thing! All the previous places I've brought my cats have been the same price as my dogs. They also did a flea and tick treatment, WITHOUT our permission, and then charged us $30 for that!!! I'll spend my hard earned money somewhere else.

I had an emergency with my dog last night out of the blue. She ingested something toxic and the…read moresituation seemed very dire. I got her to VVC Short Pump around 8pm and had one of the best experiences I've ever had with a vet. They took her into the ER immediately upon my arrival and were thorough and professional. Everything turned out ok, and I was able to take her home. The doctors and folks working there were incredibly knowledgeable, kind, generous, and amazing! I can't recommend this vet hospital highly enough.

Not worth a cent. They prey on vulnerable people and their sick animals, they just want your money…read more Horrible bedside manner, not good with anxious cats, insensitive, barely communicated with my regular vet/never sent medical records. Expect to be there for at least 5 hours no matter the situation.

Locke Taylor is still a five star experience. Today was my first time going inside this location…read moreand I like it a lot more than the original Woodman location. It smells better and the front desk folks seem like they are a lot more personable. They were able to get to my dog quickly, which I appreciated. They took my concerns seriously and called me with an update just about 30 minutes later. I wasn't expecting to hear from them so soon, but was glad I did. The doctor is really caring and I feel good knowing that she is taking my dog's condition seriously and springing into action. Hopefully there is a good outcome with our situation, but I wouldn't hesitate to recommend this vet regardless.

This has been our vet for years and they are just so good with animals here. I never see any…read more"exotic" animals, but dogs and cats get great care. My parents found a kitten in the middle of the road a few weeks back on vacation and had to use a random local vet, but took her here almost immediately after getting home. They didn't just check her health, they checked her socialization too!

We want to extend our deepest thanks to everyone at Partner Veterinary for the incredible care they…read moregave our beloved Bodhi. Just weeks after losing our 13-year-old yellow Lab, Waylon, in July 2025, Bodhi--who grew up with Waylon--began showing signs of sadness and developed an ear infection. Though his initial treatment went well, we noticed he still wasn't himself, which led us to request further tests before a planned trip. That's when we received the devastating news that Bodhi had spleen cancer. From that moment, everything moved quickly. Bodhi was admitted to the ER and then ICU, where he stayed for several days. It was an emotional rollercoaster, but the kindness and compassion shown by every staff member--from the front desk to the ICU--helped us through it. Special thanks to Dr. Pierre, who cared for Bodhi daily with extraordinary patience and empathy. Knowing Bodhi was clean, comfortable, and treated with such love made it easier to leave him, even though it broke our hearts. On August 30, 2025, we said goodbye to our sweet boy. As much as we hoped to bring him home, we know he was in the best place possible--receiving the care he needed, including medication during a seizure that we couldn't have managed on our own. Bodhi fought hard, but in the end, he let us know it was time. We told him how deeply we loved him and that it was okay to go be with Waylon. Losing both our boys so close together has been unbearable, but we take comfort in knowing we did everything we could--and that's thanks to the exceptional support and care we received. We are forever grateful. With love and thanks, Gracie & Aaron

On 9/14/26, our beagle was hit by a UTV, and another emergency vet called Partners to let them know…read morewe were coming. The front desk experience was unpleasant, including rude interactions with us and others in the waiting room. Dr. Copenhaver was kind and professional. She explained that our dog's initial ultrasound showed pulmonary contusions and discussed oxygen, labs, X-rays, and possible hospitalization. She asked us to wait in the waiting area and someone would get us shortly to see our dog. Based on that conversation, we believed treatment was underway. About an hour later, Michelle took us to a room and presented us with an estimate of $3,500-$3,800 and said, "No treatment is done until you sign the estimate." Before agreeing to hospitalization, I repeatedly asked to speak with Dr. Copenhaver again and said I was willing to wait. Instead, we were given another estimate of approximately $1,700 without hospitalization. When I asked what had actually been done while we were waiting and how my dog was doing, Michelle told me she did not know, only that she was in an oxygen cage. She then stated, "We would be doing more, but we've been waiting for y'all to agree and sign the estimate." The cost was not my primary concern. I was being asked to make a significant decision while the person presenting the estimate could not tell me my dog's condition, and I could not speak with the vet. We ultimately left against medical advice as I'd rather follow up with her normal vet than keep her at a facility with staff that treated people the way Michelle was treating us. The following evening, animal control came to our home after someone from the veterinary facility contacted them with concerns about our animals and our injured dog. The officer observed our injured beagle. She was alert, wagging her tail, and breathing normally. She was moving slower than normal but she had just been hit by a UTV. The officer complimented us on our kennel set up and was surprised our beagle was doing so well after the report they received. I fully support reporting legitimate animal-welfare concerns, but I wanted to understand what prompted this report, especially since no one from Partners contacted us to ask how our dog was doing or about follow-up care. Before posting this review, I emailed Partners asking for clarification and whether contacting animal control is standard practice when an owner declines hospitalization or leaves against medical advice. I received NO response, and that was sent on 9/17/26. Again, Dr. Copenhaver was compassionate and professional. Unfortunately, the communication afterward, the animal-control report, and the lack of response to my concerns left us extremely disappointed and felt it necessary to warn other pet owners.

Great team took all my animals there. Great pricing . Very personable and compassionate.read more

I brought my coker spaniel today to see Dr. Burton for his ear infection, check his prostate since…read moresurgery, check " crystals" in his urine. Dr. Burton was in surgery, so I saw Dr. Emma Taylor. I always pay $125 and am billed the rest. I have always paid promptly within 2 months. When Dr. Taylor heard I could not pay the full bill today, she actually wasn't going to take care of all his medical needs. She wasn't going to give me his ear infection meds or give him an x-ray needed to check his prostate and " crystals" in kidneys. She said NO. Come back when u have the money. I was shocked! I asked " are u really going to see his ears completely infected and NOT send me home with meds? She said right. Come back when u have the money? I was appalled! Hurt and upset. Dr. Aimes comes in and apologized for Dr. Taylor. Complete x ray and finds my dog has stones in his kidneys. Without the xray, we would not have known that! He completes full exam. Sends me home with ear meds and instructions about his diet and to come back in 2 weeks for recheck on kidney stones and ears. Just as kind and compassionate. Let's me pay my $125 and will pay the rest within 2 months. Apologizes for Dr. Taylor. She is the granddaughter of the Dr. Locke of Locke and Taylor. Shame on her! Not the best representation of Locke and Taylor's caring and compassionate attitude. Cold hearted and uncaring. Shame on her. I always see Dr. Burton and will now will always see Dr. Burton and never want to lay eyes on Dr. Emma Taylor. What vet let's a dog leave the clinic with a severe ear infection and no meds? What vet refuses a much needed x-ray? Dr. Emma Taylor. Shame on her. Cold hearted.... Ty so much Dr. Aimes for your compassion, caring, and understanding. He quickly put me on payment plan. Said it was good we did that . We would have never seen my pet had stones in his kidneys. Serious. Dr. Taylor is an embarrassment to the practice!​​