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    Windstream Communications

    1.7 (6 reviews)

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    The Oxman Group - The Oxman Group provides the best and most affordable Computer Securities, Technology Services and Cybersecurity in Fort Wort...

    The Oxman Group

    (1 review)

    TCU/West Cliff

    Don Oxman is really good at what he does. He is knowledgeable and professional. He handled my IT…read moreproblems with care and ease despite that fact that I was stressing out. He was expedient and provided guidance in a way that I could understand. The Oxman Group is our IT company for life.

    From the owner: The Oxman Group began as a simple idea - to bring better security to businesses that otherwise…read morewould not have it. To understand what that exactly means you have to learn more about the person who started the company. Don Oxman began his career over 30 years ago in the Army. He spent 8 years as a Russian and Ukrainian interrogator, graduating twice from the prestigious Defense Language Institute and supporting operations on every continent. After the Army, Don decided to leverage his acquired skills and started teaching computer applications. Eventually that led to a long career in the IT industry, working for large law firms, big retail, the most hated telecommunications company, and cutting edge technology manufacturers. Having specialized in security for so many years, Don decided that he needed to help the businesses that were being targeted by the bad guys but were generally being ignored by the IT companies because they were "too small". The Oxman Group started providing security services to business in Fort Worth in 2013 and has since grown to service commercial and government customers all over Texas. The original concept of providing security to businesses has grown to include a complete portfolio of IT security products and service, security cameras, alarms systems, electronic access control, and comprehensive professional services...

    Cbeyond

    Cbeyond

    (1 review)

    North Dallas

    From 3 years ago when I signed up, my service was terrible. It went down on a regular basis,…read moresometimes for more than a full day, and they always blamed it on AT&T. After finding that my neighbor office building was never down and we were on the same circuit, I began researching. I found that they had been having many problems and were just lying about it. Most of the time I called tech support, I would hold 23-30 minutes and they would never even answer the call. SOME CUSTOMER SERVICE!! My contract ended 10/20114. Request to port numbers to new provider not done and company will not reply or communicate. I called to get email address to send required notice of cancellation at contract end. I sent email notification on 9/11 & received delivery confirmation. I received no response and sent 2nd email on 9/17 asking if they got my first one. After no reply again I called on 9/24 and was given different email. Again I sent notice and received reply on 1012 that my account would not auto-renew on 10/20. My new service provider sent port request to them and notified me on 10110 that cbeyond said we were not porting all numbers. I confirmed numbers and he sent updated request to them on 10114. On 10/20 afford ix notified me that he still had not heard from them and nothing ported. I began calling on this date and have called several times, each time holding 20-30 minutes to even speak to someone, and left voicemail with porting dept at Cbeyond but still have no repy or contact from them. On my call today I was on the phone for over 40 minutes, most of it on hold, and was not allowed to speak to anyone of authority who might could do something. Terrible customer service and communication on top of the terrible unreliable phone service over the last three years.

    Nextlink Internet

    Nextlink Internet

    (185 reviews)

    I have been a Nextlink customer since 2016 when I moved to Waxahachie, TX. They have been reliable…read moreand prompt to respond when I have called in or dropped them an email to support. Recently I noticed intermittent throughput issues since a large wind storm came through a few months ago. I reached out to them and felt it might be good to have someone come and look at the antenna and confirm it wasn't loose. The technician, via email, told me that they had determined there was a cross signal between me and the tower where my radio connected. They suggested we have a technician come out and replace the radio with a different model using a different technology, which should alleviate the cross chatter that was giving me fits. Despite their busy schedule due to the storms in the area, they were able to accommodate my availability. They determined a technician would arrive between 1:00 and 5:00 pm and sure enough around 1:30 pm, I received a call from Josh, who was 10 or 15 minutes away from me. He arrived around 1:45 p.m. and had a second installer in tow, I believe his name was Corey or Cody, who was in training. Despite the sweltering heat and the height of the roof, about 25 ft, they climbed on up and determined the new radio would be the best option. They told me it would take approximately an hour and that was okay with me, as I was currently using my phone hotspot to prevent any disconnection while I worked remote. Sure enough, within a little over an hour, they knocked on the door, came inside and replaced the POE adapter and started confirming my connection. The throughput exceeded my expectation, as did the professionalism and attention to detail they exhibited. The two installer/technician's action, attitude androfesionalism spoke volumes about the quality of individuals they employ. Good job, Nextlink. Keep up the good work. Signed, a raving fan!

    Worst customer service I have ever encountered, the people are lazy and rude. If your next link…read moreservice goes out on a weekend you are crap out of luck and it does not matter to next link that you are in business too and you need wifi on Saturday and Sunday just like every other day of the week. Next Link serving Farmersville TX is closed on Saturday and Sunday. Never mind that they are contracted to provide service 24 hours a day 7 days a week, clearly they don't care about honoring a 24/7 contract that you pay for as the customer. Our service went out on Thursday, it will be mid afternoon on Monday when they can be bothered to restore service. Next Link Does Not Care. Their motto "We're here when you need us" is a Lie. They are there when they are in the mood.

    Windstream Communications - telecommunications - Updated October 2026

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