Granbury store shows to be open on the web searches. Closed every time I go there. No one answers…read morephone or calls back. if store is shut down please update website and phones. If still open then OPEN and answer phones.

This is not a corporate store. it's a third-party reseller. Spent hour attempting to get a…read morereplacement phone. Didn't happen, was told I qualified for upgrade but had to pay with cash only ($140.00 T mobile policy) LIE! plus additional cost for phone. Total waste of time. Went to T-Mobile at The Shops in Clearfolk (Corporate Store), issue resolved within 20 minute, no out of pocket cash, filed claim and received phone in 24 hrs.

Don Oxman is really good at what he does. He is knowledgeable and professional. He handled my IT…read moreproblems with care and ease despite that fact that I was stressing out. He was expedient and provided guidance in a way that I could understand. The Oxman Group is our IT company for life.

From the owner: The Oxman Group began as a simple idea - to bring better security to businesses that otherwise…read morewould not have it. To understand what that exactly means you have to learn more about the person who started the company. Don Oxman began his career over 30 years ago in the Army. He spent 8 years as a Russian and Ukrainian interrogator, graduating twice from the prestigious Defense Language Institute and supporting operations on every continent. After the Army, Don decided to leverage his acquired skills and started teaching computer applications. Eventually that led to a long career in the IT industry, working for large law firms, big retail, the most hated telecommunications company, and cutting edge technology manufacturers. Having specialized in security for so many years, Don decided that he needed to help the businesses that were being targeted by the bad guys but were generally being ignored by the IT companies because they were "too small". The Oxman Group started providing security services to business in Fort Worth in 2013 and has since grown to service commercial and government customers all over Texas. The original concept of providing security to businesses has grown to include a complete portfolio of IT security products and service, security cameras, alarms systems, electronic access control, and comprehensive professional services...

We have used NT for 10 years and could not be happier. We just had our phones go down, tech was…read morehere in twenty minutes and fixed it for about 100.00 We are a not profit legal clinic, so being down is bad. I would highly recommend this company.

At first, I was really upset with the poor job done, and wrote my first bad review here. After a…read morefew days, I was contacted by the Vice President of Operations by the name of Tim. Like a professional, he reached out and asked about what needed to be corrected. On the same day that I had talked to him, he had the technician out to correct the problem. They did absolutely everything I had asked them to do. As a person in the service industry, mistakes happen all the time, but I am very happy that they owned up to the responsibility and corrected it. Thank you very much.

From 3 years ago when I signed up, my service was terrible. It went down on a regular basis,…read moresometimes for more than a full day, and they always blamed it on AT&T. After finding that my neighbor office building was never down and we were on the same circuit, I began researching. I found that they had been having many problems and were just lying about it. Most of the time I called tech support, I would hold 23-30 minutes and they would never even answer the call. SOME CUSTOMER SERVICE!! My contract ended 10/20114. Request to port numbers to new provider not done and company will not reply or communicate. I called to get email address to send required notice of cancellation at contract end. I sent email notification on 9/11 & received delivery confirmation. I received no response and sent 2nd email on 9/17 asking if they got my first one. After no reply again I called on 9/24 and was given different email. Again I sent notice and received reply on 1012 that my account would not auto-renew on 10/20. My new service provider sent port request to them and notified me on 10110 that cbeyond said we were not porting all numbers. I confirmed numbers and he sent updated request to them on 10114. On 10/20 afford ix notified me that he still had not heard from them and nothing ported. I began calling on this date and have called several times, each time holding 20-30 minutes to even speak to someone, and left voicemail with porting dept at Cbeyond but still have no repy or contact from them. On my call today I was on the phone for over 40 minutes, most of it on hold, and was not allowed to speak to anyone of authority who might could do something. Terrible customer service and communication on top of the terrible unreliable phone service over the last three years.

Keoni Cano was our technician. He was very polite and knowledgeable and solved our issue. Nextlink…read moreis a great company.

Keoni Cano was great!He was very knowledgeable to the installation.Mr.Cano called us 30 minutes…read moreprior to the install to insure us he was on his way.Great tech!!