Company is run by shysters, There Reps says your contract is month to month but you better read the…read morecontract thoroughly because what I signed turned out to be a 3 year locked in contract, Now its a year later i am in a in a brand new home that has a built in alarm that is monitored and paid for by HOA fee, Now i am stuck with the original contract and they want all the money for remaining on the 3 year. NO exceptions, Tried to bargain BUT no dice they want it all. DO NOT DO BUSINESS WITH THEM ,

Heriberto and Mario were awesome technicians. They took us step by step through the installation…read moreand setup process. Very friendly, knowledgeable and Excellent customer service. Highly recommend this company!! Thank you for the security and peace of mind.

Installation Specialists installed my whole home AV system with built-in ceiling mounted speakers,…read moreDIRECTV and Sonos music streaming system. They also installed my security cameras and integrated everything. Everyone I have worked with is extremely knowledgable and professional and all the installations look fantastic. Mike, Gloria and the entire team are awesome. I highly recommend this company.

IST, Mike, and his Crew are great folks to work with! They…read morehave helped us with several items in our home. Mike set us up with a system that works great for us, and that we can work too...very user friendly! They arrive when scheduled, are very polite, leave things as they were when they came in, and have been quick to answer any questions.

If I could give negative stars I would, I have requested to speak with the GM on 3 separate…read moreoccasions and have been met with silence. JT has become unresponsive completely. Absolutely horrible experience with Home Alarm LLC. From the beginning, communication was misleading, promises weren't followed through on, and getting straight answers became nearly impossible once paperwork was signed. Trying to cancel or get assistance turned into a complete runaround. The sales tactics felt extremely pushy, and after installation, support suddenly disappeared. Calls went unanswered, messages ignored, and every conversation seemed to lead to another excuse. I was left feeling trapped in a contract I no longer wanted, while nobody seemed interested in actually helping resolve the issue professionally. If you value honesty, transparency, and customer service, I would strongly recommend looking elsewhere before doing business with this company. This has easily been one of the most frustrating consumer experiences I've dealt with in years. Useless equipment and broken promises aren't even my issue, the customer service is nonexistent. I am still in my cancelation period and there's no response.

Worst experience EVER and 1 star is only bc you can't do a minus star! The "Rep" John Simpson made…read morepromises he never intended to keep. Pushy and full of himself, fast talking BS and interrupts and speaks over you. The install was horrid, the 2 cameras and free install he promised was NOT done and excuse after excuse, offered a stupid door lock instead that wasn't installed correct (it was crooked) so the door wouldn't lock completely, tried to call John severals times, left messages and just silence. No one called back and he never responded until we texted him that we ARE SEEKING legal counsel with this bait and switch practice they are pulling. When he finally did respond he was again so full of himself he wouldn't listen to reason that what he promised did NOT happen and the fact that my 93 year old mother couldn't possibly get to the panel in time or a bad fall in the process meant nothing to him. No empathy or understanding of that possibility was just plain rude and unsympathetic to an old lady falling and really hurting herself. I was furious. ADT was even worse trying to fix the issues these "authorised Dealers" caused. It was a nightmare from start to end. We are going to take this to ADT CEO and let him know exactly what their dealers are pulling on hard working Americans. Shameful and uncalled for. We are good people who were taken advantage of and we won't forget it. Now we are stuck with crappy equipment that doesn't work, the door sensors keep falling off the doors and if I could take a sledge hammer to the panel I would. Run far and fast from this fraud Co. bc the settlement should never have even got to that point. Bad lousy business practice, that should be all you need to know to stay far far away!!

Engaged Ivan's service for the project of setting up my spare room into the media/game room with…read moreHome Theater + Karaoke (Dual Functions). He is responsive, informative, professional and meticulous in his job. Reasonable cost with quality jobs delivered. We started from scratch. I'm fully satisfied. Looking forward to enjoy my audio system and singing with my family/guests.

From the owner: We specialize in transforming spaces. Whether it's the seamless installation of TVs, creating your…read moredream media room, or ensuring the safety of your property with security cameras – we've got it covered. Our expertise extends to perfecting lighting, installing fans, and handling all your electrical needs. What sets us apart? The commitment to swift, immaculate work that leaves your space upgraded and refreshed. Ready to elevate your home? Connect with us today for a personalized touch in every project.