Worst experience I have ever had in a shop. Incompetent and extremely rude service. Measurements…read morewere completely off and basically tried to make me feel as if it was my fault. I had no confidence in them after that and took my business elsewhere.

Went 8/11/24 at 2:30 and the place was completely closed in the middle of the day…read more There was no service, could not see selection or value.

While I didn't find my exact gown here, the staff at Songbirds was incredibly knowledgeable, kind,…read moreand helpful! Olivia, Brinkley, and Leigh helped me try on over 10 dresses, gave my mother and me pointers on quality and alterations and how to pair items with the dress, and provided guidance and support. I really wish I could have purchased the dress from songbird, as they really did have a great selection. I just preferred an ivory to a mocha slip on the dress, which I found online (for $200 more... :-( ). Thanks again for all of your help and essentially bringing me to my wedding dress!!

I have had several experiences with Songbirds, leaving me feeling very negative…read more I had some beautiful clothes, including designer labels, (Lilly Pulitzer, and other dresses from high end boutiques) and wanted to consign. The first occurrence was stopping by, and being ignored for a long time. When I inquired about consigning, the woman snapped that I needed an appointment to do so. Totally understandable. I called at a later time to set up at appointment, and the woman answering the phone was rude again. She barked about the having a long time before I could get at appt, and the rules about seasonal consigning. Again, fine, I figured she was busy and being direct. I set up appointment for weeks later. At the appointment, I arrived on time, and stood for a long time with an arm load of clothes being ignored. This should have been my sign to leave, but I waited. She sorted through my things, taking most, but making a comment about "Lilly Pulitzer doesn't really sell well, but we will take it." The whole interaction left me feeling very unwelcomed and weird. Again , fine, I was still willing to consign some clothes. When my time came around to pick up money, and the clothes that didn't sell, I arrived at the shop. I again was ignored for a long time. When I stood at the counter, the woman started helping me, then stopped to help another customer, then, a bridal appt. She literally walked off to deal with the appointment, never letting me know she was leaving. Finally another woman helped me, as she had a conversation with a different customer, the entire time. She handed me my money , as she talked to the other person. I collected my money, unsold clothes and left , vowing never to return. The vibe is completely off there, very tense, dark and unwelcoming. The shop even feels crowded, which would be perfect fine, if the staff was welcoming and nice. Prepare to feel like a less than intruder if you do business with them.

I had the most amazing experience. All of the girls there were fantastic. I was shopping on a last…read moreminute Hail Mary moment to find a dress for a formal event, and was given one of the best selections I could have asked for as someone who is originally from California. Emerie & Octavia went above and beyond consistently grabbing dresses for me, picking out new ones to potentially try and their overall kindness. If you need a place to get a dress THIS is the best place in North Carolina hands down.

Just Horrible Horrible Horrible! God forbid your item does'nt fit and you want a refund, as I…read morefound out via order # 2079. Not only do they not provide a refund (as confirmed 2x with Elizabeth in customer service (not) , over the past 3 weeks) , you also have to pay for return shipping. And you will get a nasty attitude as well from Elizabeth. If you are insistent on doing business with Formalwear Outlet , note their sister store has listings on Ebay for nearly 50% less, and with free returns, and no attitudes. Stay away from this place at all costs, unless you are prepared to be screwed. Scott Silver

We stopped by this boutique on our tour of boutiques. It…read morewas packed with beautiful higher end items. The section for formal wear impressed me the most. If your looking for a dress to wear to a wedding- mother of the bride or fancy cocktail party - check this place out. The ladies were super nice and helpful. They have a casual section as well. Lots of good brands Shoes too!

Stopped by one day after hearing numerous recommendations. Was never once greeted or spoken to…read more Past experiences at local shops have been very delightful and the employees are grateful you are there. Didn't feel this way at Fraleigh's.

We chose Black Tie Formal Wear for our wedding day. Everything was seamless from Day 1. With…read moreseveral groomsmen coming from out of state, Black Tie was very accommodating and made the process of sending sizes super easy. If information was missing, they quickly let us know so that we could correct it. When the suits arrived, all but 1 fit well. The 1 had a zipper malfunction that was corrected before the wedding so that even if there was a still a problem, there would've been time to correct that too. All in all, our experience was great. Nice people who knew what they were doing. I would recommend Black Tie Formal Wear for others just based off our experience. If you see them at a wedding event, GO TO THEIR BOOTH. They have a free honeymoon that you can win on their wheel!

From the owner: Black Tie Formal Wear specializes in men's suits and tuxedos for the most important days in a man's…read morelife. Whether it is your prom, your wedding or anniversary, or a job interview... we can dress you to your very best you. We have in store stock so even forgotten dates or last minute plans are not a problem. Old fashion friendly customer service with the very newest in styles, fit and colors make Black Tie your choice for any event.

Great shop, the staff are so sweet and helpful. We bought my daughter's senior prom dress and it…read morewas beautiful. They take cute pics for social media of the girls choosing their dresses, and we even got some vendor swag.

I love this store, and I cannot imagine a better retailer for Mother of the Bride/Groom dresses…read more They have an exquisite selection, with a broad range of prices, styles and sizes. The staff have just the right touch. They take the time to understand your style, your preferences and what will make you look and feel beautiful. There is no aggressive sales pitch or false "you look fabulous," when you know you don't. They are far more likely to say "I think we can do better." They usually can. Futher, happily, they never rush you. They simply want you to find "the one." I have brought numerous friends to this store and we have never been disappointed. I would highly highly recommend. PS they are probably also fabulous for prom, pageant, evening wear, etc. as well. My experience has simply been focused on MOB/G. Worth the drive!

Horrible experience, took my son in, had him measured weeks ago, went to pick up the tux and the…read morepants were capri length. The manager was not helpful, he actually laughed that they were so short. Offered no assistance in how to fix the situation as senior prom is in several hours. I asked for a refund, he handed my a hundred dollar bill. No documentation. I called the regional manager Bryan McKnight he also has provided no refund or suggestion on how to assist me in this matter. Another family had the exact same issue, measured by the manager and the pants were almost to his knees. 200 down the drain, plus gas and time. Very frustrating.

From the owner: Whether you're planning for a wedding, prom or other special occasion, you want to look and feel…read moreyour best. At VIP Formal Wear, we provide the clothing and expertise to help you stand out at your next event. From the finest detail to the overall look, our experts take pride in offering the highest quality tuxedos at affordable prices. VIP has been serving North Carolina's formal wear needs for over 40 years. Our skilled staff is comprised of formal wear specialists knowledgeable in every aspect of special event etiquette. When you visit a VIP Formal Wear location, you'll find experts dedicated to helping you look your best on your big day. We're here to answer your questions, advise your choices and help you create a formal look that's all your own.

Came into men's warehouse and I was greeted right away by Tim he asked me how he could help I told…read morehim I was looking for a suit for my husband but at this time I was just gathering information. He answered all my questions and he even told me his work schedule just incase my husband wanted to come in work with him. He also explained sizes , prices ranges and what he thinks would be best based on a photo of my husband. I didn't purchase anything but when I am in need of a suit I would definitely bring my business to men's wearhouse !! Thank you for answering all my questions Tim ! I truly appreciate it!

What a joke! Me and my fiancé made an appointment online prior to heading all the way to Winston to…read morelook at suits for our upcoming wedding. We arrived a few minutes before our appointment time and were hardly greeted when we walked in. The store was empty and had multiple employees standing around taking about their Saturday night. We walked around for about 10 minutes before we stopped someone to let them know we had an appointment and needed help. The store itself is a train wreck with open boxes lying around that you practically have to step over, no organization, and every suit hanging up looking worn and dirty. What would make you want to rent a suit from here?! One young man who helped us seemed to be covering the suit rental desk. When we asked to see options, we were handed an iPad to scroll through, yet we could have done that at home. We came in to see and try on suits so we could get a better feel for what we wanted. Before we even had the option to try on anything, we were pretty much told to come back another day. What a poor sales pitch. It really felt like they didn't want to help us and would rather us come back another day to bother another employee. I'm very frustrated with the service and experience this afternoon and I'm looking at other places where our wedding party can better be served.

Horrible Experience!! I ordered my dress for my daughter's…read morewedding on February 8th as of April 19th I received nothing but excuses but no dress!! I was told my dre

My initial impression was very good and the ladies in the store were very helpful. Their"Mother of…read moreThe Bride Selection" for trying on was ample. However, the time line in which I was told the dress would take to arrive, and the poor communication process throughout, was less than satisfactory! The dress that was paid for in full on June 28th, 2023 and supposedly ordered by the owner that very day. Six weeks later I returned to get my refund (which they were more than willing to give) because there was still no date for the dresses arrival and wait and see is not a game I was willing to play!

It is gone. Miss it terribly. They had classy clothes and a classy staff. Displays were well…read morethought out and their windows were perfect. Made you want yo go in.

Amazing finds, staff is always courteous and kind. They always carry quality authentic items,…read moreespecially brand name, purses, and excellent condition. I've been shopping there for years and I've never been disappointed.