We Had VIP TOP SERVICE From Start To Finish! Brian Gave My Son That John Wick's Tailor SERVICE…read more Excellent Customer Service, Superior Communication & Catered To My Son's Needs. I Couldn't Ask For A Better Man To Services My Son's Prom Request. I Highly Recommend This Place. 5 Stars Is Just Not Good Enough. Brian Deserves 10

Customer service was fine, but the quality of the clothes wasn't good. Also, my shirt was one size…read moretoo big and my pants were 7 sizes off. I'm a 30 waist, but the girl who measured me gave me a size 37 pair of pants.

Terrible place, don't bring your stuff here. Dropped off two bins full of clothes. Lots of name…read morebrand items with tags, but they have everything back. Lol waste of time

Generally, I'm usually the shopper. I love shopping here. Today I came to sell some clothing that I…read morewas no longer wearing. Check in was on an iPad and then ID is required for them to look over items. I had about 9 items, they purchased 3 items and the other items I was told were out of style and that they already had an overstock of my remaining clothing, so they chose to pass. I received a little over $10. Text message communication was nice. The wait for them to tell me when to come back was about 15-20 mins. Overall I was satisfied. Taylor was pleasant and there were no complaints.

My daughter and I stopped in here today with no appointment, only to see if they had any mother of…read morethe bride dresses to look at. Not only did they have the best selection of dresses outside of the internet, the women working there were amazing. The boutique is beautiful and the customer service was amazing. We were welcomed and helped with kindness. The only reason I didn't buy my dress today, was that I hadn't planned on finding the perfect dress today. They were understanding and gracious. I'm looking forward to getting my dress from them and anything else I ever need for special events.

I found my dress! The staff were so amazing, encouraging, and accommodating. Plus the whole store…read morewas half off. Highly recommend!

Used them twice for tux rental for son's prom and they're always helpful and able to assist with…read morerental pretty quickly. They seem to stay pretty busy so plan to wait if going during prom season.

They were wonderful to work with for my son's prom. They even let us pick up early due to…read morescheduling issue. Love shopping local. Way better than the big bridal stores!

Shonda is so polite and professional. She knows exactly what she's doing and is taking my Mother of…read morethe bride dress down multiple sizes to make it perfect. I was so impressed with her space and how friendly she is. Definitely a must for anyone.

Shonda is amazing! She is so kind and patient! I feel comfortable in my wedding dress now and it's…read moreall thanks to her!!!

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Horrible Experience!! I ordered my dress for my daughter's…read morewedding on February 8th as of April 19th I received nothing but excuses but no dress!! I was told my dre

My initial impression was very good and the ladies in the store were very helpful. Their"Mother of…read moreThe Bride Selection" for trying on was ample. However, the time line in which I was told the dress would take to arrive, and the poor communication process throughout, was less than satisfactory! The dress that was paid for in full on June 28th, 2023 and supposedly ordered by the owner that very day. Six weeks later I returned to get my refund (which they were more than willing to give) because there was still no date for the dresses arrival and wait and see is not a game I was willing to play!

We stopped by this boutique on our tour of boutiques. It…read morewas packed with beautiful higher end items. The section for formal wear impressed me the most. If your looking for a dress to wear to a wedding- mother of the bride or fancy cocktail party - check this place out. The ladies were super nice and helpful. They have a casual section as well. Lots of good brands Shoes too!

Stopped by one day after hearing numerous recommendations. Was never once greeted or spoken to…read more Past experiences at local shops have been very delightful and the employees are grateful you are there. Didn't feel this way at Fraleigh's.