Can't say enough good things about the quality and service at Crossroads Storage! It's clean,…read moreorganized, secure, affordable, and in the perfect location. Jeff went above and beyond to make sure we had everything we needed and is genuinely a good person. Get in now before they have a waiting list.

Help us bag up blankets and let us use the commodities. Amazing service all round, the whole time…read more Highly recommend this U-Haul site and enjoyed my experience.

These guys are the best! Not only are they super easy to work with but they offer the most. 24 hour…read moreaccess, clean, secure, what more could you ask for? I highly recommend to anyone.

I had my things in storage for a year here and mentioned the mice issue. Was told I could put my…read moreown traps down. I did. After moving my things out, this was one box with clothes and pans and used the clothes for padding in the box. I reached out for a discount and have received no response to date. Eric asked if I had food or laundry detergent in there when I first saw a dead mouse. No. If you enjoy having to spend days or weeks cleaning mice poop, washing everything, and having items ruined, this is the place to go. Common courtesy would be to reply to the email and offer some sort of discount, as I had my things there for a yearThank you.

Convenient, easy access, and quality space. Responsive management with easy rental processread more

Customer service is atrocious. Fees are higher than most of the storage units in the area. The…read moreoffice was never open as opposed to other facilities. I found a place a little further out with fantastic customer service.

This facility is always very clean and secure and always feels safe. Christine is a pleasure to…read morework with, very friendly and sincerely seeks to find accommodations for her customers and potential customers. We only needed a unit for several months, between moves and are happy we found this STOR-N-LOCK location.

Christine the manager just so happens to be out of the office today June 23rd 2023 I called and got…read morethe most unethical and unprofessional staff member employed at this location in my opinion.... She yelled and cursed and spoke to me in a total condescending manner and tone very confrontational throughout the entire phone conversation then hung up on me while I was answering her question she asked me without even giving me a chance to reply back to her.... I have reached out to corporate regarding this employee and left messages with Alan and the entire corporate office staff in Phoenix and Utah. All I needed was access to a unit my partner has paid for in full not late on not behind on until July 1st when the next rent fees are due which the plan was to move everything out of the unit this weekend to avoid any further charges or fees period... I am in shock tbh by this human being and her atrocious behavior to say the least... What kind of world do we live in where people just take favor in being inhumane to other humans because they have nothing else better to do... All I wanted was for her to do the right thing by me and she flat out refused to do so because that would of made her have to do extra work on a Friday 1 hour before she clocks out her words not mine literally... I find the onsite manager to be kind and helpful but that is all I can say that is positive about this location I did happen to record the phone call luckily and will be playing it for everyone so they can hear what type of employee they truly have working for them so they can make an executive decision to coach and give this employee the pink slip since she is not an asset to their company and reputation according to their value statement

I have been doing business with this facility for a hand full of months now and my opinion remains…read morethe same... Very clean and well-kept facility. I appreciate the prompt and informative service that I receive in regard to any questions. Mr. Watt has been a great help with any and all of our needs. It is nice to feel confident in trusting a business to care for our belongings. the temperature-controlled buildings are also a very nice touch to an, in my opinion, a very well-run business. Thank you

This is a brand new storage facility. Very competitive pricing, clean units and responsive manager…read more I feel that my items stored here are very secure. Located in a convenient area.

Even after the price increases, they're still the lowest I found, and the place is kept clean…read more It's nice working with an understanding local company rather than a big corporate machine. Lori, in the office, is very nice.

This is a nice facility but they raised our rates 6 weeks after we moved in over 20%. They claim…read morethey didn't know about this increase when we signed our papers but I find that hard to believe. I would have found someone at the same price much closer had I known this was going to go up so drastically! Know the facts before signing the paperwork!

WILL cheat you out of money you don't owe!!! Will claim to pay you back but never will!!!…read moreTacks on an extra fee every month that pays for insurance on your contents in case they do something that causes the loss of your items stored. First, why are we paying THEIR insurance to cover a minimal amount if THEY ever do something wrong? Second, while this fee is supposedly not charged if you show that you have insurance on the items. But it reinstates itself after a year. Problem is, they don't always cancel the fee on all of the units you have. Then, when confronted, corporate says they will send a refund, but they do NOTHING! AND THE FEE PERSISTS!!! Working with the helpful desk people at the unit, they sometimes can get the fee to stop (sometimes on only some of your units), but their promised credits equivalent to the fees already paid NEVER HAPPEN! I've gone through BBB and this company does not reply so BBB can do nothing. So far, I'm out over $500 in these fees and while everyone has said for many months and again over a year ago that they will refund or credit, they never have!!! GO SOMEWHERE ELSE!!!

From the owner: Our Fort Collins, CO self storage facility offers RV parking, drive up access, and video recording…read more Rent or reserve your storage unit online today!

Timberline Self Storage is great! We were able to walk in and get all the information we needed,…read moreplus tour the facilities. The storage units are extremely clean and the inside is well lit and covered by video monitoring. Easy access tops off the amazing experience!

make sure you plan your moving out accordingly, these guys aren't willing to offer a pro-rated rate…read moregiven that we will only use 15 days out of our last month but still have to pay for the full month...very customer friendly

THE WORST STORAGE PLACE I HAVE EVER DONE BUSINESS WITH. All my items were soaking wet when I came…read moreback after just two weeks. Everything was ruined from mold and the company did nothing about it. Terrible way of doing business. Do not store your items with them.

I thought the on site owners were rude. I thought the unit was over priced. On one of my visits I…read moresaw a homeless man changing clothes in front of his storage unit, so I guess they allow that. I will be taking my business elsewhere next time.