I expected to only need my unit for six months... instead, I had it for four years! The office…read morestaff there is very professional, flexible, and courteous. The facility is clean and safe - I loaded my unit and did not check on it for four years. When I did, there were surprisingly few spiders (my personal nemesis). The ability to pay online is always a plus, and extended hours make it easy for my schedule. I highly recommend this location!

Caution: Targeted Theft? We have used this storage facility two summers in a row for our college…read moreage son and his housemate. The first year all went smoothly and we had no complaints. This year, someone picked the lock on the storage unit and stole a 4000.00 bike (that the kid saved up for) and a yeti cooler and then re-secured the lock; there were lots of other misc items in the unit that were left untouched. Even though no one was in sight when these items were brought in, someone knew to target their indoor unit. Either there was a rash of random break-ins or someone was watching, and I'm sincerely hoping it wasn't an employee. We are told there are no security cameras except at the gate. We will be requesting to view the footage. Lesson learned for us, be sure to choose a facility that has more layers of security and don't store items of value.

These movers are courteous, organized and can handle both heavy furniture and delicate items with…read morecare. Fair pricing and outstanding service! Highly recommend this team for anyone needing a trustworthy moving company. A+ in my book.

From the owner: On Call Moving and Storageread more

Convenient, easy access, and quality space. Responsive management with easy rental processread more

Customer service is atrocious. Fees are higher than most of the storage units in the area. The…read moreoffice was never open as opposed to other facilities. I found a place a little further out with fantastic customer service.

WILL cheat you out of money you don't owe!!! Will claim to pay you back but never will!!!…read moreTacks on an extra fee every month that pays for insurance on your contents in case they do something that causes the loss of your items stored. First, why are we paying THEIR insurance to cover a minimal amount if THEY ever do something wrong? Second, while this fee is supposedly not charged if you show that you have insurance on the items. But it reinstates itself after a year. Problem is, they don't always cancel the fee on all of the units you have. Then, when confronted, corporate says they will send a refund, but they do NOTHING! AND THE FEE PERSISTS!!! Working with the helpful desk people at the unit, they sometimes can get the fee to stop (sometimes on only some of your units), but their promised credits equivalent to the fees already paid NEVER HAPPEN! I've gone through BBB and this company does not reply so BBB can do nothing. So far, I'm out over $500 in these fees and while everyone has said for many months and again over a year ago that they will refund or credit, they never have!!! GO SOMEWHERE ELSE!!!

From the owner: Our Fort Collins, CO self storage facility offers RV parking, drive up access, and video recording…read more Rent or reserve your storage unit online today!

Amazing! Guys didn't waste time! Came in and moved all my belongings really quickly! It seemed like…read morethe guys actually cared and had pride in their job! I would highly recommend them!

Bait and switch. The bid was one price, then it was increased by HUNDREDS of dollars when it was…read moretime to check out.

Timberline Self Storage is great! We were able to walk in and get all the information we needed,…read moreplus tour the facilities. The storage units are extremely clean and the inside is well lit and covered by video monitoring. Easy access tops off the amazing experience!

make sure you plan your moving out accordingly, these guys aren't willing to offer a pro-rated rate…read moregiven that we will only use 15 days out of our last month but still have to pay for the full month...very customer friendly

Best and most affordable self storage in town! Highly recommend they are not out to rob you like…read morethe other storage places in town !

Not only do they have incredibly competitive monthly rental rates, they are also some of the nicest…read moreand most genuine people I have ever met. I leased a 10 x 25 storage unit for over a year and only have positive things to say about them. I would highly recommend A Big A Storage to anyone looking for large or small storage space. Coincidentally they also own Roberto's Salsa which is equally amazing and can be found at any Fort Collins grocery!

This facility is always very clean and secure and always feels safe. Christine is a pleasure to…read morework with, very friendly and sincerely seeks to find accommodations for her customers and potential customers. We only needed a unit for several months, between moves and are happy we found this STOR-N-LOCK location.

Christine the manager just so happens to be out of the office today June 23rd 2023 I called and got…read morethe most unethical and unprofessional staff member employed at this location in my opinion.... She yelled and cursed and spoke to me in a total condescending manner and tone very confrontational throughout the entire phone conversation then hung up on me while I was answering her question she asked me without even giving me a chance to reply back to her.... I have reached out to corporate regarding this employee and left messages with Alan and the entire corporate office staff in Phoenix and Utah. All I needed was access to a unit my partner has paid for in full not late on not behind on until July 1st when the next rent fees are due which the plan was to move everything out of the unit this weekend to avoid any further charges or fees period... I am in shock tbh by this human being and her atrocious behavior to say the least... What kind of world do we live in where people just take favor in being inhumane to other humans because they have nothing else better to do... All I wanted was for her to do the right thing by me and she flat out refused to do so because that would of made her have to do extra work on a Friday 1 hour before she clocks out her words not mine literally... I find the onsite manager to be kind and helpful but that is all I can say that is positive about this location I did happen to record the phone call luckily and will be playing it for everyone so they can hear what type of employee they truly have working for them so they can make an executive decision to coach and give this employee the pink slip since she is not an asset to their company and reputation according to their value statement