The first month I wasn't on auto pay and the continuous calls harassing and threatening me to cut…read morethe lock. They bounced my account last month and costed me 140$ over draft so I cut the auto pay off I have gotten 5 calls after I said I get paid on this date and would be more than happy to accept the late fees. Then I get called after me calling yesterday to remind them that my check goes in and once it clears I would pay. They cut you off. Talk over you and hang up when you get upset for being cut off. Darlene was very rude CALLING ME DEMANDING PAYMENT AFTER I SAID 3 TIMES WHEN MY PAYCHECK CLEARS I WILL MAKE THE PAYMENT. ​

This facility is always very clean and secure and always feels safe. Christine is a pleasure to…read morework with, very friendly and sincerely seeks to find accommodations for her customers and potential customers. We only needed a unit for several months, between moves and are happy we found this STOR-N-LOCK location.

Great customer service, very accommodating. We rented a smaller unit and when we arrived we…read morerealized the space was too small. Immediately the manager moved us into a bigger unit and honored the online discount rate. Great location. Clean facility. Friendly management.

Needed a short-term storage space for a Colorado State student having to move out of campus housing…read moreearly and unexpected (thanks, COVID-19.) Arranged to rent a unit initially through the website and found all of the information I needed. Almost immediately after, received a phone call from Thea who was extremely accommodating and helpful. She couldn't have made it any easier (other than packing and moving my daughter's stuff for me!) All paperwork and payments were handled electronically, which is critical during Larimer County's stay-at-home orders. When we found the original unit too small, Thea quickly found a larger unit and we never lost momentum. She is awesome!! The interior units are spotless and well maintained. They have a variety of unit sizes, both interior and exterior. Their rates also very competitive compared to alternatives around town.

Michael and Tyler were very helpful and helping me to pick out a unit that would be big enough for…read moreme they showed me a 10x8 a 10x5 and a 10x10 prices are very reasonable and they are upgrading the place with new lights and cameras so I just want to say thank you for your wonderful customer service skills and I will be in touch soon thank you so much

Wendy is the best thing to happen to storage! We have used different storage places in different…read moreareas and never received the level of care, dedication and effort as Wendy provides. She has no problem explaining the ins and outs to us and is always patient and friendly. The location has different sized units and great deals. I wouldn't trust my belongings anywhere else!

So we got a great rate and then out of nowhere the prices went up substantially. This is just…read morecompletely ridiculous. We didn't even get notified until after our payment was due. Poor communication. After our home is built and we are out of here, we will never consider them again. Update: Called and spoke with Tasha at Loveland and she was extremely helpful and responsive. If you want true customer service, this is the location and personnel to assist. Thank you again Tasha and it was a true pleasure.

Savannah got me in so easily and always extremely helpful. Site was super clean and secure!read more

Even after the price increases, they're still the lowest I found, and the place is kept clean…read more It's nice working with an understanding local company rather than a big corporate machine. Lori, in the office, is very nice.

This is a nice facility but they raised our rates 6 weeks after we moved in over 20%. They claim…read morethey didn't know about this increase when we signed our papers but I find that hard to believe. I would have found someone at the same price much closer had I known this was going to go up so drastically! Know the facts before signing the paperwork!

Please for the love of god don't use this place. On Saturday I went to pick up my mail and it was…read more5:00pm... they were CLOSED . they're business hours on the door should just be spray painted over because if there's a chance these "ladies" have to leave early they'll just lock up and leave. Run

I needed to help move my daughter out of her apartment in Fort Collins, but she was waiting for a…read morejob to come through and had no definite place to take her belongings. Kisha and Elliott at Save Mor Self Storage were the perfect solution: working with them was friendly, straightforward, and uncomplicated. We stopped in at their location and Elliott immediately showed us a unit, and we never felt the need to visit other storage facilities. They were very helpful, particularly as we bumbled around figuring out the security system - which is very tight and reassuring. Every interaction with Kisha and Elliott, as well as their office staff, was pleasant, timely, and helpful. Thank you so much for making a difficult transition painless!

I have been doing business with this facility for a hand full of months now and my opinion remains…read morethe same... Very clean and well-kept facility. I appreciate the prompt and informative service that I receive in regard to any questions. Mr. Watt has been a great help with any and all of our needs. It is nice to feel confident in trusting a business to care for our belongings. the temperature-controlled buildings are also a very nice touch to an, in my opinion, a very well-run business. Thank you

Do not go here the staff are rude there going to question you if your a working man trying to store…read moreyour equipment here the most disrespectful person I've ever tried to buy something from. I work in the oilfield and this guys wor then anyone I've had to deal with don't spend a dollar here

I highly recommend Purely Storage in Loveland!…read more Back in May, I realized I needed a storage unit while I was in the process of purchasing a home. I called around and researched storage facilities throughout both Fort Collins and Loveland, and Purely Storage stood out immediately--not only because they had the best pricing I found, but because the front desk staff were incredibly kind, accommodating, and helpful. I wanted both good pricing AND great customer service, so I chose Purely Storage. I have absolutely not been disappointed. I cannot say enough good things about the people who work here. They are genuinely attentive, kind, and willing to help. We actually had an incident in August that really showed me what kind of people they are. My daughter and I went to our storage unit and didn't realize there was a wasp nest attached to the unit. When we opened the door, a bunch of very aggressive wasps came after us, and we were both stung. We immediately jumped back into the car and drove toward the front office. Kyle was outside working on another project. I rolled down my window and asked, "Could you help us?" He immediately dropped what he was doing and came over to help. He dealt with the wasp nest and killed the wasps,even though they were being aggressive toward him, too! We couldn't safely get into our unit, and he took care of the problem for us right away. He was also genuinely apologetic that we had encountered the wasps, which I really appreciated. I've also had a small billing glitch, and the front desk immediately took care of it and even gave me a discount to make up for the difference. That kind of customer service means a lot to me. The facility itself is also impeccable. I really appreciate having a clean, well-maintained storage facility, but what makes Purely Storage stand out is that the people who work there actually CARE about their customers. And as far as pricing goes, Purely Storage was the best-priced option I found when I was comparing facilities in Fort Collins and Loveland. The one downside? Because they are so good, they don't seem to have units available very often! But if you're looking for storage, I would absolutely check with them to see if they have an available unit. The staff are wonderful, they're willing to work with you, the facility is clean and well maintained, and you can tell they genuinely care about the people who rent from them. Five stars from me. I couldn't be happier with my experience at Purely Storage!

The staff is personable and friendly and the site is both clean and secure. Prices are reasonable…read morewith great move in specials.