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Windsor

1.2 (5 reviews)
Open • 10:00 am - 8:00 pm
Updated a few days ago

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Ask the Community - Windsor

David's Bridal

David's Bridal

(59 reviews)

$$

So, I've been seriously contemplating writing a review or not. I hate being rude. I hate it, but…read moreDavids Bridal keeps sending me emails about reviewing them, so I thought "why not." It was fun but unfortunately the beginning was not fun. At all. I booked my appointment at David's Bridal at the Pink Bridal show in July. My wedding is Dec. 28, 2018. I visited the table, but I knew that it was too early. They told me it wasn't too early and (urged* me to make an appointment, so I did. (When I say they urged me they told me that i could use the coupon for anything in the store and I didn't even have to try on dresses...which wasn't true). Anyways, I decided to actually try dresses on anyways. I confirmed the appointment 2 days prior and everything. I got there and immediately the lady at the front desk was really not-nice. She ignored us for about a minute or two (when I say ignore, I mean no smile, no speaking, nothing). Then she acted like she didn't want to be there and she would snap at things we asked and at her co-workers. Every time I've been to Davids bridal by myself people have been not nice to me or ignore me completely, and it just makes me really sad. Well, guess what? They didn't have a "stylist" for me. After she told me that there was no stylist for me, she made the comment "Your wedding is too far away anyways." I said nothing. Absolutely nothing. Here's the part that was interesting. It kind of goes off topic, but it makes the "we don't have a stylist for you" comment infuriating. I tried to do a "walk in." I just wanted to try on a few dresses just because. I didn't want a stylist. I just wanted to go in there with my mother and try some on. I asked them like a week ago if I could just try them on by myself and they refused saying "we want to give you the best experience and you have to make an appointment to get a stylist," but when I went to the appointment they still didn't get to help me. I just want to point out that when the lady asked the manager and the manager had her tell me "no" I was 100% completely understanding. I said that it was fine and I would come back. I've never been rude to a staff member, because I'm just too shy. Back to the day of the appointment that I had for about a month. I honestly cried. I cried *hard*. At my bridal appointment. I tried to hide behind some of the dresses with my mother and didn't make a scene because I don't like people seeing me cry, but it was just really hurtful that I kept getting snide comments from the worker at the front desk and then they booked too many people. I've always heard that you should be treated like a princess when you're looking for a wedding dress, but I didn't want to be treated like a princess, I just wanted someone to be kind to me *one time* in that store regardless of what I look like, how big I am, how I dress, etc. because every time I go shopping for something to wear for myself I've not been treated like I see all the other girls are treated. Now to the reason that I gave it 3 stars instead of 1. THANKFULLY, the stylist I had was INCREDIBLY kind. She helped both me and another bride and was so very kind to us. If it wasn't for her, my appointment would have been completely ruined, and I would have probably just gone home to be depressed and just cry more. This lady (she had bright red hair) was literally running to get us our dresses to try on. She was there for the both of us and she was incredibly respectful to myself, my mother, and my sister. Her great behavior, however; does not excuse the behavior of the lady at the front desk. When I went back I saw this person again. Once again, not smiling, not caring about anything, not speaking.

I went to find my perfect bridal dress, and with the help of Makayla, I did!!! She explained the…read moreprocess, then patiently helped me try on several dresses. I found the one on the second try, but we kept going. She told the truth about each one, and was so kind and helpful. I'm so glad I went here!

Kids & Mom Formal Wear

Kids & Mom Formal Wear

(5 reviews)

Southaven

I wish they would hold dresses. Or be able to put a down payment on a dress. I found the perfect…read moredress for senior prom and i begged them to hold it for a week until i got paid. i was coming back for it. Not only did they say they would not hold it, but they were also very rude about it. At least the girl i spoke to over the phone.

If I could rate this store zero I would. We had been a few times and had minor issues with the…read moreowner being pushy and making comments that didn't land properly. I was gracious brushing it off as a communication issue. Our most recent trip was awful. Owner was again very pushy about what dresses my girls should or shouldn't try on and the inventory selection was the same as every time we had come in during the last 3 years. We selected our 6 dresses and went to try them on. We were the ONLY people in the store the entire time we were there. The owner kept making comments about my daughter's size like "no that's for smaller girls", "she is very wide isn't she", "all my dresses are just cut so small", and "well I don't carry plus sizes". My daughters are not overweight girls and I do know the same size will fit differently with different styles/companies. She also just opened the curtain and walked in on my 7 year old changing who my mother was already helping. I went to swap a size for a better fit and she tells me only 6 allowed and we had maxed out 6 dresses out. None of our other trips had been limited AND the store had been busy. I'll say again it was ONLY my 2 daughters in the store and several hours before she closed. She then starts back to saying things like we don't understand it's only 6 total and there are sizes for my girls all her dresses are 'cut so small' 'no plus sizes' 'she so wide that one'. Thank goodness my girls had walked away and didn't hear the very rude and inappropriate comments. I purchased the 2 dresses my girls had picked for their event this weekend due to limited time but I will NEVER bring my business back nor will I ever recommend this store. It's not worth the hassle and rudeness for that limited selection and price with a no return or exchange policy.

Windsor - accessories - Updated May 2026

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